Enterprise Risk Officer - Corporate Services

Job Summary

The Enterprise Risk Officer – Corporate Services supports the regulatory and operational risk management activities across the Credit Union by providing comprehensive risk guidance (vendor management, regulatory compliance, etc.) related to the various corporate service business units’ activities. This role reports to the VP, Ops Risk Management and supports risk management through developing procedures with effective controls, monitoring and analysis of results, reporting important risk and control issues, and coordination between the Credit Union’s risk functions and the business units this role supports. This role also assists in the development of effective action plans and remediation strategies for identified risk related issues, participates in strategic enterprise-wide projects to drive proactive risk identification and mitigation, and supports the Credit Union’s overall enterprise risk management strategy.

Essential Functions

• Demonstrates expertise in regulatory and operational risk management within various corporate services (Treasury, Finance, Human Resources, Marketing, etc.) by developing procedures and effective controls to ensure compliance and mitigate risks.
• Collaborate with management to establish first line of defense (1LOD) quality control processes across various business units.
• Monitor 1LOD risk management activities performed within assigned business units and use results to elevate self-identified issues to Issues Management.
• Assist corporate services business units in completing second-line required processes, such as third-party risk management, complaint response and analysis, business continuity planning, risk assessments, and issue management.
• Develop and implement internal fraud monitoring programs to detect and prevent fraudulent activities, including conducting regular audits and analyses of transactions and employee behavior.
• Collaborate with investigative teams to analyze suspected fraudulent activities and develop appropriate responses and remediation strategies.
• Partners with departments across the Credit Union, including Compliance, Legal, and the corporate services, to identify and review changing regulatory and operational risk requirements.
• Develop risk and control assessments that accurately reflect the level of regulatory, operational, and other identified risk. Lead the development of Risk and Control Self-Assessments as appropriate for each team.
• Promote a culture of identifying, documenting, and reporting weaknesses in processes or controls, perform root cause analysis and work with business unit management to develop and execute remediation strategies.
• Engage in change management initiatives through comprehensive research, analysis, and the development of corporate communications detailing impact and necessary actions by management.
• Act as a change agent to promote a robust risk management culture throughout the organization.  

Knowledge, Skills & Competencies

• Strong understanding of enterprise risk management principles and frameworks, including regulatory compliance
• Knowledge of applicable regulations and best practices in organizational risk management, particularly in fraud prevention and detection
• Ability to collaborate effectively with subject matter experts in corporate services to deepen understanding of vital functions, as well as critical internal partnerships and external vendor relations
• Maintains a working knowledge of Credit Union policies and procedures regarding applicable laws and regulations
• Proven problem solver with the ability to recognize complex issues, manage risk, and make independent decisions
• Excellent project management skills, with the ability to engage stakeholders at all levels of the organization
• Proven ability to influence organizational processes and measure effectiveness and impact
• Broad knowledge of banking and financial services principles and applicable regulatory controls
• Ability to effectively facilitate and participate in process improvement projects, as projects dictate
• Demonstrated ability to independently manage multiple and complex work efforts, which involve directing other key stakeholders across the credit union.
• Understanding of financial institution general control structure, as well as, knowledge of operations of applicable business unit, to assess risk, provide effective challenge, and make appropriate recommendations.

Qualifications

• High school diploma or equivalent required, bachelor’s degree preferred
• 8-10 years of experience in banking/financial services operational experience with a high level of engagement with ERM and regulatory processes and tools, or 3-5 years of experience in a financial institution compliance, ERM or audit program conducting risk assessments, performing remediation or executing process improvement functions.
• Experience with internal fraud monitoring and mitigation preferred
• Relevant professional banking certifications such as Certified Regulatory Compliance Manager (CRCM), Credit Union Compliance Expert (CUCE) or NAFCU Certified Compliance Officer (NCCO), Certified Enterprise Risk Professional (CERP), or Certified Internal Auditor (CIA) designation preferred. Alternatively, demonstrate ability to obtain credentialing within 12 months of taking the role (credit union will cover reasonable costs associated with preparation and testing).

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.

We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.