Foundation Marketing Support Specialist

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role:
The Foundation Marketing Support Specialist helps the Organization keep current with valuable content via all social media and online channels and non-social channels. Acts as a digital content liaison helping boost satisfaction levels and efficacy among potential patients, families, team members and prospects, donors, healthcare professionals and the community. Uses skill/knowledge in typography, layout, and art direction, to assist the team to execute and produce the best work possible.

Qualifications:

• Bachelors degree in graphic design, marketing, advertising or related field or an equivalent combination of education and experience
• Minimum of 1 year of graphic design
• Strong communication, interpersonal, and organizational skills
• Writing experience with exceptional writing skills
• Experience with management of social media channels and communities such as Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube/Vimeo, Reddit, and TikTok
•  Advanced understanding of Adobe Creative Suite (InDesign, Photoshop, and Illustrator)
• Experience with Constant Contact, Jotform, , Hootsuite or other social media management software, Google Analytics, and Wordpress preferred
• Familiarity with design techniques
• Understanding of visual elements (layout, type and fonts)
• Able to produce creative ideas and have a sharp eye for detail
• Strong understanding of analytics analysis associated with each channel and measuring ROI
• Ability to launch strategic and successful social media campaigns
• Working knowledge in Microsoft Office including Microsoft Word, Excel, Power Point, and Outlook
• Ability to prioritize and balance multiple projects to meet deadlines
• Able to work and think independently and take direction

Competencies:

• Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.
• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
• Comply with Company policies, procedures and standard practices.
• Observe the Company's health, safety and security practices.
• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
• Use resources in a fiscally responsible manner.
• Promote the Company through participation in community and professional organizations.
• Participate proactively in improving performance at the organizational, departmental and individual levels.
• Improve own professional knowledge and skill level.
• Advance electronic media skills.
• Support Company research and educational activities.
• Share expertise with co-workers both formally and informally.
• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities: 

• Create/Update digital and print marketing pieces including but not limited to: flyers, sales calendars, signage, social media graphics, invitations, letterhead, business cards, brochures, fillable forms, booklets and posters
• Set up online newsletters with Constant Contact
• Manage routine Email Blasts to Customers per schedule
• Website – create / update pages, articles, and photos as necessary to stay current
• Create, schedule, and manage TV/digital and print ads for 8 retail thrift stores
• Write content and create graphics/slide shows/videos for social media
• Interact daily on social media with store customers via messages and post comments
• Assist in creating and managing monthly social media schedule
• Research, present and launch campaigns to grow social media followers
• Evaluating and updating social media accounts and Google ads
• Assist with planning, strategizing, and setting up for fundraising and community outreach events
• Research and present new ideas on marketing strategies for retail thrift stores
• Performs other duties as assigned.

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.