Information Technology Analyst Trainee (40 Hour)
IT / Computer Engineering
Full Time
Introduction
Have you recently graduated College with a degree on management information systems, computer science or an information technology related area?
Do you have experience in information technology (IT) operations support, programming or another IT related support area?
If so, join our team!
The State of Connecticut, Department of Administrative Services(DAS), Bureau of Information Technology Solutions (BITS), is currently accepting applications for the position of Information Technology Analyst Trainee in support of the Department of Children and Families (DCF) in our Central Office located at 505 Hudson Street, Hartford, CT.
Please Note:
The Information Technology Analyst Trainee Program is a developmental program designed to help people obtain the experience necessary to qualify for the designated target class of Information Technology Analyst 1. The Information Technology Analyst Trainee Program is for a minimum of 1 year to a maximum of 3 years based on a candidate’s past experience and training. Candidates must possess the general experience of the target class, Information Technology Analyst 1, at the conclusion of the developmental program.
WHAT WE CAN OFFER YOU:
- Visit our newState Employee Benefits Overview page!
- The opportunity to work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
- Professional growth and development opportunities
- A healthy work/life balanceto all employees
POSITION HIGHLIGHTS:
- This position operates on a hybrid basis, with approximately 80% of work conducted remotely and 20% in-office.
- Monday through Friday schedule.
- Full-time, 40 hours per week.
THE ROLE:
- Proficiency with computer operating systems and computer networks as well as applications including Office 365, Windows 10, Microsoft Teams, Footprints, Word, and Excel.
- Functioning and use of information systems;
- Major concepts and terms used in the information technology profession;
- Interpersonal skills;
- Logic and analytical skills;
Ability to:
- Prepare and maintain accurate records;
- Prepare written materials and reports;
- Follow oral and written instructions.
YOUR CAREER WITH US:
ABOUT US:
- The State of Connecticut is undergoing a strategic optimization of our Information Technology (IT) resources, to deliver enterprise-wide services, in more efficient and innovative ways. We are setting trends, not following them. As part of these efforts, the Department of Administrative Services Bureau of Enterprise Systems and Technology (DAS BEST) is joining forces with the majority of Executive Branch, Agency IT organizations, to form a new, centralized team under the Bureau of Information Technology Solutions (BITS).
Watch the video below to see what it's like to be a State of Connecticut employee!
Selection Plan
- For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
- These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
- In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
- The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
- Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
- Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the Talent Acquisition Professional listed on this job posting.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
FOR ASSISTANCE IN APPLYING:
- Please read or watch our Applicant Tips on How to Apply.
Important Information After You Apply:
- This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
- Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
- Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
- Read through this helpful link to prepare for your interview.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Anamaria Giangarra at Anamaria.giangarra@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency information systems environment this class is accountable for receiving on the job training in performing technical work involving help desk functions, user support and assisting in application development.
EXAMPLES OF DUTIES
- Receives on the job training to perform tasks as outlined in the specification for the class of Information Technology Analyst 1;
- Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of
- functioning and use of information systems;
- major concepts and terms used in the information technology profession;
- Skills
- interpersonal skills;
- logic and analytical skills;
- Ability to
- prepare and maintain accurate records;
- prepare written materials and reports;
- follow oral and written instructions.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Candidates must be able to meet the experience and training requirements of the designated job class at the completion of the development program.
PREFERRED QUALIFICATIONS
- Experience with Microsoft Excel and Microsoft Visio.
- Experience with Cisco Network Switches or Access Point Models.
- Experience with Network DHCP (Dynamic Host Configuration Protocol) and DNS (Domain Name System).
- Experience with Internet Protocol Subnetting and Addressing.
- Experience with Customer Centric Focus, Teamwork, Communication and Problem-Solving.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.