It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role:The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Capital Caring Health. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization.
Qualifications:
- Bachelor's degree in nursing or related field or an equivalent combination of education and experience
- Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
- Minimum of two (2) years of RN experience in acute care, hospice, home health care or other post-acute care
- Strong clinical assessment skills with preferred background in emergency department or ICU
- Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
- Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred
- Ability to present services in a professional and articulate manner
- Mobile Driver - Valid driver’s license and automobile insurance per Company policy
- Reliable transportation to meet schedule
- Ability to work in a team environment and intervene appropriately
- Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload
- Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation
- Strong goal/outcome orientation with exceptional time management skills
- Excellent customer service focus
- Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023
Competencies:
- Satisfactorily complete competency requirements for this position
Responsibilities of all employees:
- Represent the Company professionally at all times through care delivered and/or services provided to all clients.
- Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
- Comply with Company policies, procedures and standard practices.
- Observe the Company's health, safety and security practices.
- Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
- Use resources in a fiscally responsible manner.
- Promote the Company through participation in community and professional organizations.
- Participate proactively in improving performance at the organizational, departmental and individual levels.
- Improve own professional knowledge and skill level.
- Advance electronic media skills.
- Support Company research and educational activities.
- Share expertise with co-workers both formally and informally.
- Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
- Completes clinical admissions for all Company services including, but not limited to:
- Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner
- Identifies admission objections, concerns or other entry barriers and provides responses
- Educates patient/family on admission requirements and addresses immediate needs
- Completes informed consents and initial assessment according to regulations and Company policy
- Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs
- Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort
- Obtains Physician orders
- Completes documentation per Company policy
- Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.
- Communicates frequently with Care Navigation staff to ensure timely follow-up. When assignment is complete, informs the Care Navigation team and prepares for next assignment.
- Provides all necessary clinical communication timely using SBAR.
- Discusses any potential needs with after-hours staff.
- Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.
- Obtains medical record information for the referral.
- Develops strong relationships with case managers, physicians, etc. at facilities.
- Works with Professional Relations Representatives (PRRs) to provide education on all available services.
- Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.
- Performs other duties as assigned.
Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):
While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.
Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance.
Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
