You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Join Team Amex and let's lead the way together. Supports the development, implementation and management of information security requirements in multiple Technology disciplines. Main focus is on implementing security measures to protect computer systems, network devices, and data across the enterprise.
Additional responsibilities include preventing data loss and service disruptions by
implementing secure solutions.
How will you make an impact in this role?
Responsible for Cyber Analytics Platform Operations .
- Provide Level 1 and Level 2 systems administration for Linux and Windows servers, Kubernetes platform and SyslogNG
• Understand Redhat satellite kickstart process and deploy machines to IT infrastructure and automate basic fulfills through custom scripts. Understand Kubernetes platform architecture
• Write/develop scripts and frameworks using one of the popular languages, like python, shell or Perl to automate regular operational work, to integrate with monitoring tools to monitor applications, systems, ingestions and adhoc requirements
· Administration of NAS storage systems, backup system Cohesity
• Work with Ansible and ansible playbooks to automate system management and application work
• Actively participate in troubleshooting and tuning OS level parameters as per application desires
• Perform remote efforts to work with multiple vendors to replace hardware components and ensure state to desired within regular production operational SLAs
• Provide support for regular systems patching, change implementations, maintenance and enhancements to production and Development IT systems
• Good written skills to prepare Knowledge base articles on implemented system changes, hardware troubleshoots and to prepare Root Cause Analysis in case of system or application failures.
• Proactively respond and work on problem alerts receiving through monitoring tools and other sources
• Be part of on-call rotation with other team players to monitor systems health and proactively engage SMEs to resolve issues on-time. Provide weekend support for production restorations
· Ability to work in a rapidly changing environment
Minimum Qualifications
· Bachelor’s or master’s degree in computer science, computer engineering or related field
· Hands-on experience with VMWare Hyper Converged Infrastructure setup for high availability and ongoing maintenance
· Hands-on experience with setting up and ongoing maintenance of Kubernetes containers, hybrid cloud environments
· Hands-on experience with Dell Isilon administration and Cohesity Administration
· Hands-on experience with SyslogNG administration
· Hands-on experience with Windows systems administration (both virtual and physical)
· Hands-on knowledge of Network aspects in the system setup and ability to troubleshoot Network issues on systems.
· Write/develop scripts and frameworks using one of the popular languages, like python, shell or Perl to automate regular operational work, to integrate with monitoring tools to monitor applications, systems, ingestions and adhoc requirements
· Advanced level proficiency with Ansible
· Hands experience with Redhat satellite, APM tools like Dynatrace and log analytics tool ELK.
· Strong verbal and written communication skills, experience of working onsite/offshore model
Preferred Qualifications
· Not a mandatory and profile add-on, if any of mentioned certifications are completed in last 3 years – RHCSA, RHCE, K8 Cloud Native, Ansible
Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
