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When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role:The Hospice Social Worker provides a wide variety of services to patients/caregivers/families in accordance with the individualized plan of care. The Social Worker actively participates in coordination of all aspects of the patient’s care in accordance with current professional standards and practice. The Social Worker’s expertise lies in identifying and addressing the emotional and biopsychosocial needs in advanced illness at end of life.
Supervisory Responsibilities
The Social Worker will only perform Supervisory duties when recommended and educated to do so by
organizational leadership. Staff who are eligible to provide Clinical Supervision will perform that
function when mutually agreed upon.
Experience
The Social Worker must have at least 2 years of Master's level Social Work experience in an interdisciplinary or health care setting.
Education Requirements
The Social Worker must have a minimum Master’s degree in Social Work (MSW) from a Social Work accredited school.
Required Certificates and/or Licenses
The Social Worker must have appropriate licensure from the governing body for practice from the
applicable state: District of Columbia, State of Maryland, and/or the Commonwealth of Virginia.
Overall Skills
The Hospice Social Worker should possess superlative oral and written communication skills as well
as the ability to organize and manage competing patient needs; work both independently and as part of a team; demonstrate excellent interpersonal and collaborative skills; manage multiple tasks and
stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail;
demonstrate skills in psychosocial assessment, crisis intervention and counseling; demonstrate and
applies knowledge of theoretical basis to social work practice; advocate for patient/family/caregiver
across settings; conduct effective community education that enhances understanding of end of life
care; demonstrate knowledge of and sensitivity to issues of grief and loss.
Physical/Mental/Emotional Skills
The Hospice Social Worker should possess exceptional leadership skills, including a faculty for
conceptual thinking, peer motivation, problem solving, and demonstrated initiative, follow-up and
follow-through; work in a fast paced environment utilizing tact, patience, and diplomacy; work
independently; resolve conflict and be comfortable with conflict resolution and management; facilitate the development of trusting relationships and partnerships with physicians, payers, patients and coworkers; maintain a positive public image for Capital Caring Health through interactions with patients and employees; communicate respectfully, openly, honestly and directly; push and pull heavy objects; serve as coach, mentor and a positive role model; drive extensively and navigate to new customer locations, on a tight schedule, sometimes in heavy traffic.
Technological Skills
The ability to demonstrate proficiency in Microsoft Office and internet browsers and effectively utilize patient health information systems.
Reasoning Ability
The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems of various levels of complexity.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is often required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry 50 lbs. Specific vision abilities required by this job include close vision, distance vision, eripheral vision, depth perception, and ability to adjust focus; effectively manage work related stress and maintain consistent customer service focus skills.
Work Environment
The work environment characteristics for Social Workers is dependent upon their primary role and
subject to great variability as many staff will travel daily to see patients in their homes; whereas other staff will travel to facilities to visit patients. This creates increased exposure to variable work
environments that could potentially be uncomfortable for staff, to include: temperature fluctuations,
unclean living environments, increased volume, and other unforeseen challenges. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions. All staff will have access to regional business office space with computers, printers, copy/fax machines and telephones. The expected noise level in the office work environment is usually light to moderate. When in the office environment conditions are that of what is to be expected in a temperature-controlled building.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
