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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Operational Resilience is the ability of an organization to withstand, adapt to, and recover from unexpected disruptions such as cyberattacks, natural disasters or technical failures.&nbsp; &nbsp;It extends beyond business continuity by addressing both internal and external risks that could impact the delivery of products or services. Operational Resilience involves anticipating potential disruptions, strategizing preventive measures, and ensuring the organization can continue serving its customers without interruption during such events. Operational Resilience program is part of the Business Continuity Management (BCM) team in Global Services Group (GSG) at American Express.&nbsp; This team works with colleagues across the Company to implement and oversee resilience, continuity, and response capabilities to safeguard employees, customers, and products and services.&nbsp; The team coordinates planning and preparedness for potential service disruptions and other crises. The team also coordinates global or regional crisis responses, monitors developing issues while assessing organizational preparedness, and drives after-action crisis analyses and reporting for senior leaders.As the Director of Operational Resilience, you will lead a team of professionals to design and implement the operational resilience program across the enterprise, to be compliant with interagency guidance on operational resilience. In addition, you will also be responsible for crisis monitoring and reporting for potential operational disruptions and supporting crisis response for actual disruptions. &nbsp;Key Responsibilities:&nbsp;<ul><li>Lead the development and implementation of the Operational Resilience framework, including:&nbsp;<ul><li>&nbsp;Create and maintain policies, procedures, and standards&nbsp;</li><li>&nbsp;Establish and maintain the Critical Business Services (CBSs) including inter-dependency mapping to locations, people, third parties, systems and critical data elements, and defining impact tolerance levels for potential outages</li><li>&nbsp;Conduct scenario testing of the Critical Business Services in collaboration with the CBS owner and related operational programs, such as Information Security, Information Technology, Operational Risk and Third-Party Risk Management</li><li>&nbsp;Support Operational Resilience reporting to required committees and AXP Board&nbsp;</li></ul></li><li>Partner with operational resilience teams in international markets to ensure consistent implementation of operational resilience framework</li><li>Stay updated on evolving global regulatory requirements around Operational Resilience</li><li>Coach and lead a team of colleagues to deliver impactful results</li><li>Lead with an external perspective – benchmark AXP Operational Resilience program to peer companies.&nbsp;</li><li>Lead the development and maintenance of crisis monitoring dashboard and support enterprise crisis response</li></ul>Minimum Qualifications:Experience and Background:<ul><li>5+ years’ experience in Risk Management and/or Business Continuity&nbsp;</li><li>Strong understanding of American Express products, services, and organizational structure&nbsp;</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Demonstrated ability to successfully manage multiple priorities under pressure</li><li>Familiarity with Operational Resilience regulatory requirements (e.g., SR 20-24, DORA, UK FCA regulations) is preferred</li><li>Bachelor’s degree required</li></ul>&nbsp;Leadership Skills:<ul><li>Proven people leader who can build, inspire, develop, and coach a team</li><li>Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged&nbsp;</li><li>·&nbsp; &nbsp; Ability to communicate key risks to colleagues, business partners, and senior leaders&nbsp;</li></ul>Preferred Qualifications:<ul><li>MBA or advanced degree preferred&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

American Express

Director - Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.How will you make an impact in this role?The Director of Merchant Pricing, Centralized Planning, Regional &amp; Centralized Client Group (RCCG) and Merchant Acquisition (MA) is responsible for leading U.S. Pricing strategic planning activities, as well as developing pricing strategy and financial analyses for regional U.S. merchant relationships and merchant acquisition. This is an excellent opportunity for an individual to gain deep knowledge of the Merchant business. This role has significant exposure to senior leaders across GMS and the Blue Box. The Director should be a dynamic individual who can work closely with senior leaders and has the right ambition to drive change.Job Responsibilities<ul><li>Lead a team of four in charge of managing strategic planning activities and developing pricing strategies for key strategic U.S. merchants and acquisition targets</li><li>Coordinate centralized planning processes for U.S. Pricing, collaborating across multiple teams and developing frameworks that drive decision-making </li><li>Manage key compliance-related support activities including ORE mitigation efforts and definition of critical processes</li><li>Manage key U.S. Pricing-driven strategic initiatives and programs, as well as ad hoc senior leadership requests </li><li>Design and implement industry-wide pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities</li><li>Drive pricing strategy across all deal sizes, ensuring alignment with company goals, key performance indicators, and constantly evolving market dynamics</li><li>Present regularly to senior management and cross-functional partners, detailing key initiatives and the financial impact of pricing decisions</li><li>Own cross-functional relationships across Merchant Acquisition, Client Management, Finance, Legal, and Operations to drive alignment on deals and strategic pricing initiatives</li></ul>Minimum Qualifications<ul><li>6+ years of proven experience in management consulting, investment banking, corporate strategy, pricing strategy, strategic financial analysis, or related experience</li><li>Strategic thought leader with the ability to work through unstructured problems and develop clear action plans</li><li>Program/project management experience with a high attention to detail</li><li>Proactive leader that can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance</li><li>Proven track record as a people leader with a passion for coaching and developing people</li><li>Strong aptitude for data analytics and demonstrated ability to develop sophisticated financial models to draw value-added insights from large amounts of data</li><li>Excellent written and verbal communication skills, as well as experience leading discussions with Senior Leaders to facilitate decision-making and influence without authority </li><li>Ability to excel in a fast-paced, dynamic environment, which places a premium on driving results&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Merchant Pricing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. How will you make an impact in this role?The Vice President, AMEX Ads Strategy, Operations &amp; Go to Market sits within the Digital Advertising team reporting to the Senior Vice President, Digital Advertising &amp; Amex Offers. This individual will help develop and incubate a digital advertising network by launching &amp; operating display and email advertising as well as building a roadmap for other products on American Express assets.Develop a test and learn agenda, roadmap, partnership framework that will measure and scale a new revenue stream for the enterprise. Given the initial stages of the new team, this role will require a leader with proven experience in building teams, strategies, and capabilities from the ground up.Key Responsibilities<ul><li>Oversee the design, development, implementation, and deployment of initial advertising solutions</li><li>Lead the go-to-market strategy and preliminary operations for a minimum viable product (MVP)</li><li>Partner and build relationships with teams across the enterprise including finance, marketing, technologies, control management, legal to support the growth of the new product</li><li>Design a measurement framework that informs the growth and scale of this new business</li><li>Conduct thorough risk and compliance processes with proper controls</li><li>Drive integration with American Express Products and Capabilities</li><li>Work hand in hand with client managers and Amex Offers sales teams to secure an initial set of merchant advertising partners</li><li>Hire and grow a team to operationalize ads campaigns</li><li>Lead a team of at least 10+ colleagues across the U.S.</li><li>Ensure all aspects of the American Express Code of Conduct are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.</li></ul>Minimum Qualifications<ul><li>Experienced people leader with at least 4+ years of experience in building and running a Digital Advertising or Retail Media Network.</li><li>Product Development and Strategy experience</li><li>Excellent communication skills – the ability to influence and persuade</li><li>Strong relationship management skills to deepen and grow partnerships across all levels</li><li>Experienced people manager and matrixed leader</li><li>High level of professionalism; handles sensitive/confidential information with appropriate care</li><li>Self-starter and motivator</li><li>Ability to work in white space and ambiguity, comfortable with building something unproven</li><li>Proven ability to attract, assess, select, develop, empower, and retain the best talent, while building an environment supporting the development of diverse teams</li><li>Exceptional problem-solving skills and developing business recommendations </li><li>Using analytics to drive business decisions </li><li>Understanding of advertising industry</li><li>Positive can-do attitude</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa&nbsp;sponsorship&nbsp;for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, AMEX Ads Strategy, Operations & Go to Market

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools.Key Responsibilities:&nbsp;<ul><li>Hire and onboard top talent to build a strong team and support team development by regularly conducting 1:1 coaching sessions and team huddles.&nbsp;</li></ul><ul><li>Lead, mentor, motivate, and develop a team of 6 tele-based Managers of Business Development (MBD) focused on selling Business Line of Credit (BLOC).&nbsp;</li></ul><ul><li>Ensure Business Line of Credit (BLOC) sales performance results are achieved quarterly/annually, with adherence to internal governance and compliance standards.&nbsp;</li></ul><ul><li>Create and maintain a strong culture of adherence to Compliance and regulatory guidelines to support and protect the Blue Box and our customers. Be a champion of and for Compliance within U.S. SME and GCS.&nbsp;</li></ul><ul><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure and American Express Leadership Behaviors.&nbsp;</li></ul><ul><li>Develop exceptional relationships with cross functional partners and stakeholders across Business Blueprint, advocating for Blueprint Sales, the customer, and our colleagues.&nbsp;&nbsp;</li></ul><ul><li>Understand the competitive commercial landscape and market trends, and how our products and strategies need to evolve to ensure marketplace advantage.&nbsp;</li></ul><ul><li>Create data-driven strategies which position team and organization for success.&nbsp;</li></ul><ul><li>Work with internal teams on behalf of clients to ensure the highest level of customer service.&nbsp;</li></ul><ul><li>Build a diverse and inclusive team, creating a space for colleagues with different experiences and viewpoints to have a voice.&nbsp;</li></ul><ul><li>Demonstrate exceptional leadership attributes including inclusivity, integrity, enterprise thinking, communicating frequently, candidly and clearly, while making collaboration essential.&nbsp;</li><li>Support team in office three days a week.&nbsp;</li></ul>Expectations:&nbsp;<ul><li>Operate in a compliant and ethical manner at all times, uphold the Blue Box Values, and live the American Express Leadership Behaviors.&nbsp;&nbsp;</li></ul><ul><li>Contribute to the success of Business Blueprint as a whole by being a thought leader amongst your peers.&nbsp;</li></ul><ul><li>Be able to successfully manage multiple workstreams while simultaneously supporting your team.&nbsp;</li></ul><ul><li>Become a subject matter expert (SME) on Business Line of Credit to support your team.&nbsp;</li></ul><ul><li>Consistently meet and exceed sales targets.&nbsp; </li></ul>Qualifications:&nbsp; <ul><li>3+ years of people leadership experience, preferably leading teams of 5+ in a sales, account management, or operations environment.&nbsp;</li></ul><ul><li>5+ years of experience in the financial services industry, or similar highly-regulated industry.&nbsp;</li></ul><ul><li>3+ years of sales experience selling to SMBs preferred.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Financial fluency and familiarity with small business cashflow&nbsp;needs and cycles.&nbsp;</li></ul><ul><li>History of consistently exceeding goals in a compliant and ethical manner.&nbsp;</li></ul><ul><li>Proven ability to inspire through consultative coaching, development planning, recognition, and accountability.&nbsp;</li></ul><ul><li>Strong record of building diverse and inclusive teams, developing unified processes and procedures, and creating &amp; executing on high level strategies.&nbsp;&nbsp;</li></ul><ul><li>Record of leading through trust, transparency, integrity, and collaboration to build highly engaged and compliance focused teams.&nbsp;</li></ul><ul><li>Ability to be detail-oriented while maintaining a big-picture perspective, and strong follow-up skills.&nbsp;&nbsp;</li></ul><ul><li>Record of leading through trust, transparency, integrity and collaboration to build highly engaged and compliance focused teams&nbsp;</li></ul><ul><li>Salesforce reporting experience a plus.&nbsp;&nbsp;</li></ul><ul><li>Bachelor’s degree in business or related field preferred&nbsp;</li></ul>Interpersonal skills&nbsp;we’re&nbsp;looking for: &nbsp;<ul><li>Compliant &amp; Ethical:&nbsp;Demonstrates unwavering ethical standards and honesty, make decisions based on fairness and transparency, and build trust through consistent and principled behavior.&nbsp;</li></ul><ul><li>Resilience:&nbsp;Demonstrate emotional intelligence and perseverance in the face of challenges and setbacks, while maintaining a positive outlook.&nbsp;&nbsp;</li></ul><ul><li>Strategic Thinking:&nbsp;Approach complex problems and challenges with an enterprise mindset, thinking through the desired outcome and all parties involved.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Change Management:&nbsp;Can handle rapidly changing priorities and projects, while guiding your team through periods of transition, and fostering a culture of adaptability and continuous improvement.&nbsp;</li></ul><ul><li>Empathy:&nbsp;Demonstrate genuine care about others. Understand and consider the perspectives, feelings, and needs of others.&nbsp;</li></ul><ul><li>Proactivity:&nbsp;Resourceful, self-motivated, has grit, and a positive "can-do" attitude; acts ethically and compliantly.&nbsp;&nbsp;</li></ul><ul><li>Follow-Through:&nbsp;Demonstrate reliability and accountability in ensuring all necessary steps are taken to meet required outcomes and commitments&nbsp;&nbsp;</li></ul><ul><li>Communication:&nbsp;Excellent communication and influencing skills, and ability to work across multiple channels with ease. &nbsp;</li></ul><ul><li>Colleague Development:&nbsp;Ability to engage in feedback conversations with direct reports to support career development and individual performance. &nbsp;</li></ul>Salary Range: $115,000.00 to $190,000.00 annually + sales incentive + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, New Sales - Business Blueprint

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role?The Technology Workforce &amp; Talent Excellence (TWTE) team is a center of excellence (COE) that tightly aligns with and supports the strategic talent objectives of the Technology organization. As our Technology organization continues to evolve, so too must our talent strategy. This newly created role will report to the Vice President of TWTE and will be instrumental in the advancement of the Attract &amp; Welcome pillar of our People &amp; Culture Strategy.Through collaborating with internal &amp; external stakeholders, the successful candidate will manage a team of talent specialists to develop and manage the programs that enable us to deliver best in class programs &amp; experiences. American Express Technology aspires to be recognized as a leading Tech enabled company and best place to work for technologists.In this role, the Director, Attract &amp; Welcome Programs will:<ul><li>Lead the development of the Technology Recruitment Marketing assets and campaign delivery in partnership with Global Talent Acquisition and Global Marketing teams in the Colleague Experience Group (CEG) to ensure we are optimizing our ability to attract the best talent.</li><li>Lead the global Technology Welcome programs – with a persona led approach for all band levels across all locations to ensure a best in class, Technology specific welcome experience.</li><li>Lead the Technical Excellence functions including the Technical Bar and mentoring programs and the annual Technical Career Path.</li><li>Lead and embed Inclusive Hiring Leader Best Practices across Technology.&nbsp;</li><li>Adopt a data driven approach, create program roadmaps and strategies ensuring the progress is tracked and pivot as necessary to meet the needs of the workforce.</li><li>Partner with key stakeholders within Technology, CEG and colleague networks to ensure we are bringing others along,&nbsp;building strong relationships and working collectively towards shared goals.</li><li>Ensure that we represent TWTE in a coherent and fulfilling way, offering best in class programs and consultancy to our partners and stakeholders.</li><li>Champion diversity, inclusion, and accessibility within our programs and initiatives.</li><li>Put people first, every colleague matters to meet the vision of being the best, most inclusive place to work in Technology.</li></ul>Minimum Qualifications<ul><li>Experienced in partnering with stakeholders to drive people strategies and/or relevant degree (5 years +)</li><li>Previous strong experience within talent functions.</li><li>Ability to drive projects and initiatives as a self-starter with a strong client focus, outstanding critical thinking, and a solution-focused mindset.</li><li>Ability to influence, build relationships and partner across a broad range of stakeholders.</li><li>Demonstrated ability to apply analytical skills to understand complex problems and root causes, and to make data‐driven recommendations.</li><li>Demonstrated ability to gather internal and external insights to understand and identify needs and systematic solutions at scale, intellectual courage, and curiosity.</li><li>Exceptional communication, presentation, story-telling and interpersonal skills.</li><li>Ability to multi-task and prioritize work within a fast-paced, fluid environment.</li><li>Demonstrate strategic thinking and decision-making skills, strong analytical and problem-solving skills, and a customer-focused mindset are essential.</li><li>Have a track record of building trust and rapport quickly.&nbsp; </li><li>Hold an ability to articulate vision and direction, communicate effectively and manage and measure team performance and accountability.</li><li>Demonstrated success leading others, sharing information, connecting dots, and working effectively across teams.</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus&nbsp; + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director Program Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences. OnBrand is American Express’ In-House Creative agency, our agency is on a journey of exciting expansion. The ambition of our agency is to become "Creative partner-of-choice" for our Business Unit partners by unlocking value with a deeper knowledge of our business, the brand and our customer to drive results.As we expand, our focus is on developing forward thinking ideas and seamless digital-first customer experiences across channels powered by industry-defining creative excellence.The Account Director, OnBrand, will report to the Vice President of Account Management. To be successful in this role, the candidate must exhibit outstanding strategic, analytical and partnership management skills required to lead account planning, business development and pipeline management for key digital projects working with B2B, Consumer and Enterprise partners and decision makers.As the senior point of contact for our BU and Enterprise partners, the Account Director will also be responsible for working with cross discipline leads across strategy, project management, creative, and production to service projects, build project plans and manage creative development against business objectives to achieve the highest possible impact. This individual will focus on enabling strategic and creative elements of the agency, but also playing a critical role to attract, retain and develop best-in-industry talent and build a culture delivering transformative work.Day to day responsibilities include, but are not limited to:General Account Management Responsibilities:<ul><li>Serve as the main point of contact for Marketing, Product and Enterprise partners across business units</li><li>Develop and sustains key BU-client relationships to grow business, anticipate demand and drive results</li><li>Develop a clear view of business pipeline and marketing partner priorities&nbsp;</li><li>Own BU deliverables: understands partner requests and ensures creative output aligns with client needs, while balancing BU needs against the agency’s bottom line</li><li>Anticipate client needs and proactively present solutions that enhance the digital experience</li><li>Build and maintain strong, long-term relationships with partners to ensure strategic alignment and drive organic business growth.&nbsp;</li><li>Ensure alignment between different business units, translating complex business requirements into actionable digital strategies</li><li>Regularly input on digital operations workstreams to increase efficiency and agency capabilities</li><li>Lead regular client meetings, ensuring transparency, and driving conversations around performance, goals and optimizations</li><li>Foster collaboration across the agency and with external partners to ensure cohesive execution</li><li>Manage, mentor and lead account team</li></ul>Strategic Partnership Leadership:<ul><li>Develop and execute strategic roadmaps for landing page experiences that align with broader business goals in partnership with creative strategy and technology teams</li><li>Drive the integration of digital solutions across various business units to create a unified customer experience</li><li>Guide clients in refining customer journey strategies, ensuring consistency and engagement across digital touchpoints.</li><li>Collaborate with BU marketers to shape the direction of campaigns, focusing on user experience, and driving performance, goals, and optimizations</li><li>Leverage analytics and user insights to drive landing page enhancements working closely with data teams to deliver cohesive landing page experiences that support the overall customer journey</li><li>Ensure that landing pages are optimized for both UX/UI and SEO, while also being responsive across devices.</li><li>Innovation &amp; Inspiration: Stay on top of digital marketing trends, new technologies, and best practices in order to provide strategic recommendations on the latest tools, platforms, or methodologies that can enhance the digital experience</li></ul>Minimum Qualifications:<ul><li>7+ years of experience as a client account director or other relevant management role at a leading external or in-house creative agency</li><li>Ability to understand digital platforms and advertising brief asks by channel, with vision towards output required to meet client needs</li><li>Proactive and highly organized approach, with the ability to manage and prioritize multiple projects and campaigns in a timely manner</li><li>Experience compiling and analyzing insights from campaign performance reports in order to troubleshoot campaigns as needed</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li><li>Access to Amex Marketing U, a unique learning and development program built for marketers, by marketers. Amex Marketing U inspires marketers to develop their career through innovative learning experiences and opportunities that foster collaboration and knowledge sharing across the enterprise. </li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Account Director, OnBrand

15-Nov-2024<h4>Associate Director of Landscape, Recycling &amp; Waste Services</h4>Campus Services 67411BRJob SummaryOrganizational Context: Energy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center. &nbsp;E&amp;F also provides a broad portfolio of unionized labor-based services, including building maintenance, landscaping, and custodial, to a large portion of the University, as well as engineering, technical, and sustainability services. &nbsp;Facilities Maintenance Operations (FMO), a department within E&amp;F, offers primary building maintenance, landscape, fire safety, custodial, and event support services to Harvard schools and departments on a fee-for-service basis. &nbsp;All services are provided in strict accordance with regulatory requirements and customer-determined standards. &nbsp; Campus Services Mission Statement: To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences.The Associate Director is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Associate Director fosters a welcoming, supportive, and diverse workforce and environment. Reporting to the Senior Director, the Associate Director assists with the day-to-day management of the Department; supervises and coordinates the activities of assigned personnel to include an overall organization consisting of approximately two (2) Managers and approximately three (3) to four (4) Supervisors; and indirectly supervises non-exempt unionized hourly employees and associated third party contractors and vendors. This position provides senior level management support across all work groups within the FMO Landscape Services and Recycling &amp; Waste Management Service units, has direct supervisory responsibility for multiple work groups, and is responsible for overall service delivery, leadership and management of staff, customer satisfaction, and financial performance of assigned work groups and projects. &nbsp; &nbsp;Position Description<ul><li>Directly supervises multiple work groups providing landscape, recycling &amp; waste management, and event support services to facilities and/or areas of the Harvard campus on a fee-for-service basis. Managerial assignments may evolve in structure and scope based on organizational need. Manages all operations in accordance with customer expectations and departmental objectives. &nbsp;</li><li>Provides leadership to and supervision of all assigned staff; responsible for ongoing performance management, training, mentoring, hiring, and development planning for staff, in a union environment while promoting an inclusive and innovative work environment. Manages to and ensures compliance with union contracts, University procedures and policies, and regulations. &nbsp;</li><li>Communicates with customer representatives to determine service/support requirements and develop service delivery strategies that are responsive to their requests and needs. Provides recommendations, scopes of service, proposals and cost estimates to customers as needed. &nbsp;</li><li>Maintains regular contact with customers (electronic and face-to-face) to ensure optimal communication of activities, alignment of priorities and effectiveness of services. Oversees routine inspections of scheduled work assignments across all supervisory areas to ensure effective performance of all cleaning and related support services. &nbsp;</li><li>In collaboration with the Senior Director this position establishes and/or implements work performance standards and measures for all employees to ensure service delivery and customer satisfaction expectations are consistently met. &nbsp; &nbsp;</li><li>Optimizes customer feedback systems and measurement reports using the specialized work management database(s) to accurately reflect the effectiveness of cleaning programs and related services. Negotiates, prepares, and manages measurable service agreements to ensure customer satisfaction and departmental success. Adheres to Customer Service Level Agreement (SLA’s). &nbsp;</li><li>Directs and supports the Associate Manager of Landscape Services in the design and oversight of fully organic turf and tree care programs in accordance with industry best practices and requirements of faculty or department representatives throughout the campus. &nbsp;</li><li>Selects and manages outside contractors to provide specialty services and supplemental labor as needed. Typically, contracted services may include: snow removal, road and walkway paving, large fence and irrigation system installations, specialized tree care programs (spraying, large specimen installation and removal). &nbsp;</li><li>Serves as a leadership and/or technical resource for ad hoc university committees on landscaping, trash, recycling, and environmental impact studies. &nbsp;</li><li>Provides daily direction and oversight for the Associate Manager of Solid Waste and Recycling Services. Oversees the University-wide solid waste and recycling programs including daily materials removal from more than 300 buildings. Negotiates terms and conditions for multi-year contracts with waste haulers and auxiliary service providers. &nbsp;</li><li>Works closely with FMO Director and the Campus Services Environmental Health and Safety (EH&amp;S) Compliance Officer(s) to develop, implement, and maintain worker safety and training programs in compliance with all applicable local, state, and federal laws regulations. &nbsp;</li><li>Prepares and monitors annual operating and financial plans for both the Landscape and Solid Waste and Recycling business units. &nbsp;</li></ul>Job-specific responsibilities continued in Additional Information...Basic Qualifications<ul><li>Bachelor’s Degree in horticulture or related field, or equivalent experience required.&nbsp; &nbsp;</li><li>Minimum eight (8) years of progressive management experience in an effective service group in a mid- to large-scale landscape crews, including the installation and maintenance of lawns, trees, shrubs, and irrigation systems and operations with high standards for service delivery and customer care. &nbsp; &nbsp;</li><li>Supervisory experience required. &nbsp;</li></ul>Additional Qualifications and Skills<ul><li>Demonstrated proficiency using various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required. Experience utilizing asset and work management systems required. &nbsp; &nbsp;</li><li>Demonstrated ability to read, write and perform financial calculations. &nbsp;</li><li>Demonstrated ability to successfully manage multiple projects and tasks simultaneously. &nbsp; &nbsp;</li><li>Must project knowledgeable and professional image to customers and co-workers. &nbsp; &nbsp;</li><li>Ability to understand, interpret, and enforce Departmental, University, and governmental procedures, policies, and regulations. &nbsp;</li><li>An understanding of Harvard’s academic, administrative, and collective bargaining agreement structures is strongly preferred. &nbsp; &nbsp;</li><li>Demonstrated leadership abilities and willingness to both lead a team and serve as an active team member, demonstrated ability to solve complex problems involving multiple parties without clear lines of authority, demonstrated ability to implement data-driven decision-making and process improvements, and demonstrated ability to maintain flexibility in assignments and work with constrained resources on tight deadlines or in emergency response roles. &nbsp; &nbsp;</li><li>Demonstrated ability to develop favorable interpersonal relationships in a diverse, customer-focused environment. Demonstrated excellence in written and oral communications. &nbsp;</li><li>Demonstrated ability to prioritize, delegate, and manage multiple responsibilities in a dynamic, fast-paced environment. &nbsp;</li><li>In-depth knowledge of landscaping, trash and recycling technology and procedures utilized in a higher education setting. &nbsp;</li><li>Working knowledge of network-based systems preferred. &nbsp;Familiarity with handheld computing, equipment diagnostics, bar-coding, and related technologies desired. &nbsp;</li><li>Ability to communicate effectively. &nbsp;</li></ul>Certificates and Licenses<ul><li>Must possess a valid driver’s license and provide his/her personal vehicle to travel on and off campus.</li></ul>Physical Requirements<ul><li>Must be able to stand and walk for long periods of time, and access non-handicap accessible workspaces/areas as well as confined spaces.&nbsp;</li><li>Must be able to walk up and down stairs, climb ladders, etc. and routinely walk between campus buildings/areas.&nbsp;</li><li>Must be able to enter various types of buildings, industrial plants, and/or construction sites.&nbsp;</li><li>Required to wear personal protective equipment where necessary. Must be physically able to perform and demonstrate all landscaping, trash &amp; recycling duties required of his/her crews. &nbsp;&nbsp;</li></ul>Working ConditionsEmergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).Additional InformationJob-specific responsibilities continued...<ul><li>In collaboration with the Senior Director, implements and continually refines programs for training new employees and re-training existing employees on environmental health and safety compliance, effective “green” cleaning procedures and customer service skills. Provides support to the Senior Director in managing and/or maintaining certification processes, e.g., safety trainings, etc. &nbsp;</li><li>Exercises and continuously refines the emergency response capacity of FMO Landscaping, Recycling &amp; Waste Management Services, including contingency planning for: severe weather conditions (e.g., snow, ice, wind, and rain), building and grounds flooding, tree trimming, and removal, cleanups, and other potential incidents as required. Provides 24/7 emergency response to constituent community. &nbsp;</li><li>Ensures workforce compliance with all applicable federal, state, and local regulations related to environmental issues, workplace safety and ADA requirements. &nbsp;</li><li>Assists in the negotiation and management of contract agreements with Harvard Purchasing and vendors for effective procurement of materials, supplies, specialty services and supplemental labor. Oversees supervisory compliance and accuracy with weekly payroll protocols and procedures. &nbsp;</li><li>Works closely with the Senior Director of FMO and the Campus Services business support staff to develop and administer annual operating budgets and plans for new business opportunities.&nbsp; &nbsp;</li><li>In coordination with the Senior Director, participates in/supports the negotiation strategy associated with landscape, recycling &amp; waste management services collective bargaining agreements.&nbsp; &nbsp;</li><li>In coordination with the Senior Director, conducts regular meetings with customers, ATC (Union), University administrators, and other stakeholders to ensure collaborative partnerships and discuss areas of concern. &nbsp;</li><li>Assists Senior Director and others with all aspects of Events Support planning and execution, including representing FMO at selected planning meetings, developing critical logistics, and managing performance of event support crews. &nbsp;</li><li>Assists Senior Director in preparing the Department’s fiscal budget, justifying budget expenses in salary and non-salary accounts; prepares and submits the capital budget needs for cleaning equipment, furnishings, etc.; assists with analyzing budget reports to ensure that the budget remains within its limitations; investigates variances and submits reports to the Senior Director. &nbsp;</li><li>Partners with others across Campus Services groups, customers, and the University community at large to achieve optimal delivery of E&amp;F services and efficient use of resources.&nbsp; &nbsp;</li><li>Leads and/or provides support for special projects (short and long-range), initiatives, and performs other duties and tasks as assigned or required. &nbsp;</li><li>Performs other related duties as required.&nbsp;</li></ul>Additional Information:The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.&nbsp;Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFacilities Department Office LocationUSA - MA - Cambridge Job Code329059 Facilities &amp; Oper Manager Work FormatOn-Site Sub-UnitEnergy &amp; Facilities Salary Grade059DepartmentEnergy and Facilities: Facilities Maintenance OperationsUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, DMV, Drug Testing, Education, Employment, Identity, License/Cert.ScheduleMonday - Friday: 8am - 5pmCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Harvard University FAS Human Resources

Associate Director of Landscape, Recycling & Waste Services

15-Nov-2024<h4>Associate Director for Finance and Research Administration</h4>Faculty of Arts and Sciences 67377BRPosition DescriptionReporting to the Executive Director in the Physics Department and working closely with the Chair, department faculty and members of the Physics department Senior Management Team. Provides advice and guidance to all department members regarding research and department finance, graduate student finance, compliance, and all fiscal and policy matters. Represents the Department on relevant FAS and University committees. Serves as the departmental liaison to FAS Finance and Research Administration Services and will represent the departments' interests on relevant FAS and University committees.Financial Planning and Analysis: Directs all financial planning and analysis efforts. Provides strategic financial guidance to Executive Director to meet departmental goals and objectives. Coordinates annual budget and quarterly re-forecast processes. Updates and refines short- and long-range financial projections. Reviews and executes endowment allocations. Initiates, develops, implements, communicates, and clarifies policies, procedures, and workflow in regard to finance, research administration, graduate student payroll, and graduate student financial aid. Creates annual financial reports and ad hoc reports to support decision-making by Executive Director, Chair, faculty members, and senior management. Develops deep working understanding of department financials including operating budgets, short- and long-range forecasts, staff and faculty FTEs, and endowment details. Analyzes complex financial data, including variance and trend analyses, and develops financial analyses and forecasts for reporting and presentations to Director, other units, and donors. Reviews department recharge/service center policies and procedures and ensures compliance with A-21 regulations. Creates business plans and analyses for cost recovery, replacement of equipment, and expansion of services.Research Administration: Directs research administration for Physics faculty in consultation with the Assistant Director for Research Administration. Maintains oversight of a team of research administrative professionals that are responsible for pre- and post- award administration of sponsored grants and contracts and university-funded faculty research. Stays abreast of all relevant regulatory changes; monitors trends in departmental sponsored research and generates reports. Ensures that faculty and management receive timely financial status reports and projections on research portfolios. Maintains compliance with federal regulations, sponsor requirements, University policies, and proper stewardship of sponsored funds. Oversees A-133 and Risk Management audits. Works closely with Harvard Global, Research Administration Services, Office of Sponsored Research, and relevant internal departments to manage large international scope of work.Financial Operations: Directs financial operations to provide oversight to a financial operations team responsible for procurement, accounts receivable, accounts payable, payroll, and gift and endowment processing and financial closings/reporting. Implements new financial systems. Establishes appropriate accounting practices and control mechanisms that ensure sound financial control and proper stewardship of funds.Management and Supervision: Initiates, develops, implements, communicates, and clarifies policies, procedures, and workflow regarding finance, financial operations, research administration, and graduate program financial aid and operations. Manages Assistant Director for Research Administration and assists them with hiring, training, mentoring, and making recommendations for professional development for members of finance team. Manages two Financial Associates and provides support and mentorship to ensure professional development. Provides guidance to all department members regarding research and department finance, compliance, and all fiscal and policy matters.Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 8 years’ relevant work experience</li><li>Advanced knowledge of sponsored research regulations</li><li>Supervisory experience</li></ul>Additional Qualifications and Skills<ul><li>MBA or Master’s degree in relevant field</li><li>Knowledge of Microsoft Office Suite, advanced excel skills</li><li>Knowledge of advanced financial principles, budget management, financial analysis</li><li>Excellent communication, written, interpersonal, and organizational skills</li><li>Collaborative working style with the ability to build strong relationship with people at all levels of the organization</li><li>Proven effectiveness in coaching and inspiring staff to provide unparalleled customer service</li></ul>Additional InformationPlease submit a cover letter when applying for this position.All formal written offers will be made by FAS Human Resources.Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States.About UsFAS and the Department of Physics is committed to cultivating not only the diversity of our faculty, staff, and students but also in developing an&nbsp;inclusive culture&nbsp;that is vibrant, engaging and encouraging of innovation as well as intellectual debate. We believe creating and maintaining an inclusive workplace allows employees from all backgrounds and walks of life to achieve their fullest potential. We also believe an inclusive culture is one that accepts, values and views as strength the difference we all bring to the workplace.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFinance Department Office LocationUSA - MA - Cambridge Job CodeF1359M Research Admin Mgt V PrPs Work FormatHybrid (partially on-site, partially remote) Sub-UnitSciences Salary Grade059DepartmentPhysicsUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCredit, Criminal, Education, IdentitySchedule35 hours per weekCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KO1

Associate Director for Finance and Research Administration

Howmet Fastening Systems (HFS) is seeking a Director of Operations&nbsp;in our City if Industry&nbsp;location. HFS is a business unit of Howmet Aerospace, headquartered in Torrance, California.&nbsp; We hold the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment. Essential Functions The Director of Operations will plan, direct and execute the site’s manufacturing plan, while meeting all budgetary objectives. Responsible for the execution of all manufacturing operations including, Planning, Engineering, Maintenance, Safety, Finance, Shipping/Receiving, Heat Treat and Processing, all in conformance with Howmet standards, policies, and all applicable regulatory and legal requirements. Maximizes customer satisfaction through on-time delivery of products which meet required specifications. Continually improves the effectiveness and efficiency of manufacturing processes. Seeks to improve profit performance across all product lines and manufacturing processes. Specific Responsibilities <ul><li>Make decisions for operational activities and set strategic goals</li><li>Planning and monitoring the day-to-day running of business to ensure smooth progress and meet all financial goals, including productivity, net profit, on time delivery, etc.&nbsp;</li><li>Develops annual business plans in consultation with plant management to ensure proper deployment of resources to achieve required levels of production and to meet customer delivery requirements.</li><li>Provides leadership to subordinate managers and to all assigned employees. Ensures open communications and responds to employee concerns in an appropriate manner. Seeks to improve the knowledge, skill and ability of people.</li><li>Ensures full compliance with EHS standards, policies, procedures and processes for the entire site.&nbsp; Confirms that incidents are thoroughly investigated and that root causes are identified and remedied on a systematic basis. Fosters a safe and healthy work environment for all employees.</li><li>Interfaces directly with key customers, in concert with Sales &amp; Marketing Management and Account Managers to resolve problems related to delivery, quality and other issues, strives to address customer concerns in a responsive, professional manner while protecting the interests of the company.</li><li>Oversees and facilitates activities with other departments such as Sales &amp; Marketing, Engineering/R&amp;D, Purchasing, Accounting, Information Systems, and Human Resources.</li><li>Continually improves the performance of the Manufacturing organization through the application of lean manufacturing principles. This includes the application of specific techniques such as kaizen rapid improvement events, the development of a continuous improvement mindset within the Manufacturing organization and ensures command of these tools at the leadership levels.</li><li>Participates with Purchasing personnel to develop partnerships with vendors which produce mutually beneficial arrangements related to purchased item quality, quantity and pricing. Ensures that concerns and issues related to purchased resources are addressed and resolved in a timely manner.</li><li>Interacts positively and effectively with personnel, both internal and external to the organization. This may include factory floor personnel, management at various levels throughout HFS, and governmental regulators. Participates in external activities to secure a positive community image of the Company.</li><li>Provides technical manufacturing assistance to other stakeholders of the organization, including both external and internal to HFS.</li><li>Analyzes and directs the preparation of Capital Appropriation Requests to secure required capital equipment for projects meeting or exceeding capital return targets.</li><li>Directs the activities of assigned human resources and makes recommendations on hiring, disciplinary actions, promotions, demotions, terminations and salary adjustments.</li><li>Performs all tasks involving hazardous chemicals or hazardous wastes in accordance with environmental regulations, and operation procedures outlined in the Environmental Management System.</li><li>Maintains full compliance with Company policies and procedures and conducts all activities in accordance with the Howmet&nbsp;Guide to Business Conduct.</li><li>Perform other duties as assigned</li></ul> Skills: <ul><li>Knowledge and experience with lean manufacturing. Proven leadership and management skills. Thorough knowledge of complex electronic business enterprise systems required.</li><li>Ability to work effectively with employees, peers, senior-level leaders, customers and vendor representatives.</li><li>Excellent communication, presentation, and persuasion skills. Ability to work independently, prioritizing and completing multiple work assignments in diverse fields with minimal direction.&nbsp; Strong critical thinking and problem-solving skills is required.</li></ul> The above statements are intended to describe the general nature of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of incumbents in this job classification. Benefits/Salary: The position includes competitive wages and a comprehensive benefits package, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation.&nbsp;The salary range for this position is $180K&nbsp;to $230K. Qualifications: <ul><li>A Bachelor’s degree in Engineering, Business, or Operations required.&nbsp; MBA preferred.&nbsp;</li><li>Ten years of experience in a manufacturing environment, with 7 years of progressive leadership experience.</li><li>P&amp;L responsibility.</li><li>Ability to effectively communicate and influence large groups of employees.&nbsp;</li><li>Prioritize and complete multiple and diverse work assignments with minimal direction and supervision.</li><li>Must have good computer skills using Microsoft applications or equivalent</li><li>Employees must be legally authorized to work in the United States.&nbsp; Verification of employment eligibility will be required at the time of hire.&nbsp; Visa sponsorship is not available for this position.</li><li>&nbsp;This position entails access to export-controlled items and employment offers are conditioned upon an applicant’s ability to lawfully obtain access to such items</li></ul> About Howmet Aerospace Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $6.6 billion in revenue in 2023, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2023 Environmental Social and Governance report at&nbsp;<a>www.howmet.com/esg-report</a>. Follow: <a>LinkedIn</a>, <a>Twitter</a>, <a>Instagram</a>, <a>Facebook</a>, and <a>YouTube</a>. Howmet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> Howmet fastening systems are the premier aerospace and industrial fasteners, latches, bearings, fluid fittings and installation tools. Our products are used nose to tail on commercial and military defense aircraft, as well as on jet engines, automobiles, commercial transportation vehicles, wind turbines, solar power systems, and construction and industrial equipment.

Howmet Aerospace

Director of Operations

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.THE ROLEAs Director of Digital Strategy you will be responsible for developing and implementing innovative digital marketing strategies that drive engagement across client segments, increase brand awareness, and support business objectives. Leveraging in-depth knowledge, not only of Digital Marketing, but also how it integrates with different parts of MFS and/or clients, to drive business and client-aligned solutions.You will work closely with cross-functional teams, including MarTech Product Owners, content, design, and analytics, applying your comprehensive knowledge of key business drivers, and the factors that maximize performance, to build and execute campaigns across various digital platforms.As a key member of the Marketing Strategy &amp; Activation Management team, this a highly visible position within the firm and plays a crucial role in shaping and executing MFS digital marketing strategy globally, with impact to the broader marketing function and to business results. Persuades senior leaders and stakeholders to take action. &nbsp;Manages teams of senior level professionals, within multiple related teams, setting priorities for the group and allocating resources to align with business objectives; Recommends operating policies and establishes procedures for Digital Media. Identifies and directs the resolution of complex problem-sets; looks beyond existing methodologies and resources to develop innovative and effective solutions. WHAT YOU WILL DO<ul><li>Build and lead a high-performing digital marketing team, providing guidance, coaching, and development opportunities.</li><li>Develop and implement comprehensive digital marketing strategies that align with business goals, enhance brand presence, and increase client engagement across all digital platforms.&nbsp; Oversee the production of digital assets, ensuring brand consistency and adherence to best practices.</li><li>Campaign Management; Plan, execute, and manage digital campaigns, including email marketing, social media, digital advertising, and SEO/SEM, ensuring they meet performance goals.</li><li>Oversee digital campaigns using platforms such as Google Ads, LinkedIn Ads, etc.&nbsp;&nbsp; Manage paid media team and collaborate with creative teams to develop engaging content and creatives that align with campaign goals.</li><li>Data Analysis and Reporting: Monitor and optimize digital campaign performance using analytics tools. Provide insights and actionable recommendations to improve strategy effectiveness and optimize ROI.&nbsp;</li><li>Content Strategy: Collaborate with content strategy teams to develop compelling digital content tailored to client segments and optimized for search engines and social media platforms.</li><li>SEO/SEM Optimization: Develop and execute strategies to improve organic search rankings and drive traffic through effective search engine marketing techniques.</li><li>Social Media Management: Oversee social media team to align with campaign engagement strategies</li><li>Client Experience: Analyze client journey and digital touchpoints to enhance user experience and ensure consistent messaging across all platforms.</li><li>Trend Analysis; Stay updated with the latest digital marketing trends, emerging technologies, and industry best practices.&nbsp; Experiment with new digital marketing strategies and tactics to drive innovation and engagement.</li><li>Cross-Departmental Collaboration: Work closely with internal teams (e.g., content creators, designers, developers) and external partners (e.g., agencies, vendors) to ensure seamless campaign execution.&nbsp; Provide strategic recommendations to improve overall digital marketing efforts and achieve business objectives.</li><li>Work closely with GDS, Sales Enablement and other internal teams to ensure digital strategies are aligned with overall business objectives.</li><li>Serve on relevant cross-functional marketing committees and/or projects as a subject matter expert for the digital marketing function and the broader organization, offering advice and support whenever needed, to ensure effective collaboration and enablement.</li></ul>WHAT WE ARE LOOKING FOR<ul><li>Bachelor’s degree or demonstrated experience in a related field.</li><li>12-15+ years of leadership experience in digital marketing, campaign management, or related roles.</li><li>Proven track record of developing and executing successful digital marketing campaigns.</li><li>Proficiency in digital marketing platforms and analytics.&nbsp;&nbsp; A sound understanding of SEO, SEM, PPC, and social media marketing.</li><li>Knowledge of HTML/CSS and web development basics</li><li>Ability to interpret data to generate actionable insights</li><li>Excellent communication and presentation skills.</li><li>Creative thinking and problem-solving abilities. Ability to develop creative strategies that engage target audiences.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Strong organizational skills with the ability to manage multiple projects simultaneously.</li><li>Ability and experience working within a global team across multiple time zones</li></ul>#LI-HYBRIDAt MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.<h4>What we offer:</h4><ul><li>Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time</li><li>Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave</li><li>Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions</li><li>Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more</li><li>Life &amp; Disability Benefits: Company-paid basic life insurance and short-term disability</li><li>Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs</li></ul>MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting. If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email <a href="mailto:talent_acquisition@mfs.com" target="_blank">talent_acquisition@mfs.com</a> for assistance.&nbsp;MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.

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