field_job_employment_type

job_organization_name

<h2>Job Description:</h2>Asset Management Technologies is looking for a Data Engineer Lead, passionate about developing blockchain data solutions to support partners in the financial services industry. This person is responsible for leading a team in blockchain, database and ETL development, testing, and code deployment. An ideal candidate for this role is eager to improve data quality and embodies sound engineering principles !This position is available in Boston MA, Westlake TX Merrimack NH and Jersey City, New Jersey locations.<h2>The Expertise You Have</h2><ul><li>B.S. degree or higher in Computer Science or equivalent experience</li><li>Substantial knowledge of Blockchain and crypto based analytics ideally gained in a financial services enterprise environment</li><li>Experience with data analysis and database design</li><li>7+ years of recent experience with relational database technology, data Engineering and ETL/ELT skills</li><li>7+ years of professional experience with Ethereum, Bitcoin, Solana, or other blockchain platforms.</li><li>Strong understanding of cryptographic principles and blockchain protocols.</li><li>Working experience with Linux shell scripts and job scheduling tools like Control-M/Autosys</li><li>Ability to develop Data APIs to support varied application requirements</li><li>Experience with AWS services, Snowflake and Python</li><li>Exposure to GitHub, and Jenkins, is desirable</li><li>Knowledge of Finance and Investing domains is a plus</li></ul><h2>The Skills You Bring</h2><ul><li>Experience crafting, implementing, and supporting distributed blockchain-based enterprise solutions for the financial/banking/asset management domain with a good understanding of smart contracts for Ethereum based applications/token standard like ERC20, ERC721, and ERC1400.</li><li>Experience with diverse blockchain and distributed ledger implementations like Corda, Hyper ledger Fabric, Polygon, Solana, Stellar etc.</li><li>Expertise in SQL, identifying patterns and trends in Blockchain data, recommend and define data requirements, mastery in implementing data quality checks to ensure accuracy and completeness.</li><li>Experience using data from Blockchain data vendors to generate insights and analytics.</li><li>Experience working with Agile teams and a detailed understanding of Agile principles.</li></ul><h2>The Value You Deliver</h2><ul><li>Working closely with the analysts/business partners to understand the business problem</li><li>Designing, developing, and supporting quality solutions that aligns with the technology blueprint and standard methodologies to solve business problems</li><li>Actively participating in activities like innovation days, code, and design reviews, exploring emerging technologies etc.</li></ul><h2>Dynamic Working</h2>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Fidelity Investments

Director, Blockchain Data Engineering

<h2>Job Description:</h2>Fidelity's Workplace Investing (WI)/Healthcare (HCG) business units help employers offer successful benefit programs to improve their employees' overall well-being. WI/HCG offers a broad range of integrated financial, health, and benefits solutions and provides innovative technology, strategic collaboration, outstanding service, and an engaging employee experience. WI/HCG is the market leader with ~30% market share serving 26K employer clients &amp; 34M employees and administrating $3.0T in assets.The Stock Plan Services (SPS) and NQ Deferred Comp (NQDC) Domain exists to focus and deliver upon the needs of our Stock Plan and NQDC Clients and their Participants. The domain focuses on four major tenets in operating principles and design decisions:<ul><li>Delivering Customer Value: Listening and adapting to our customers' (Sponsors and Participants) needs to deliver the best SPS and NQDC experience.</li><li>Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets</li><li>Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.</li><li>Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.</li></ul> As the Product Area Leader, SPS Private Market, you blend broad product and portfolio management expertise with an obsession for delivering business partner and/or customer value. You will help set the strategic direction for the Product Area and ensure continued alignment and prioritization in the work being delivered. You will set the vision and strategy within the Private Market Integration Product Area to drive our market expansion into the Private Market. You will work in an agile structure with teams oriented around strategic goals and delivering on our KPIs. As a leader, you will empower these teams, and associates to maximize value delivered through prioritization, creativity, innovation, collaboration, and decision making. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. You will partner with Fidelity Labs on the integration of the Fidelity Private Shares platform into the equity compensation ecosystem. You will help shape the overall Private Market platform strategy from early stage to late-stage support. You are committed to developing your own knowledge to bring the latest thinking to your role and to empower others with that knowledge. In an agile structure, you be responsible for a group of Squads, Chapter Leaders and COEs around strategic goals, business partner or customer experiences, products or product sets, or platforms. You will lead a team of agile/product leaders who are focused on driving increased value through simplified experiences.The Expertise You Have <ul><li>Proven track record leading multiple, cross-functional teams across various products, customer segments, and technology platforms, in an agile fashion</li><li>Experience engaging with executive and senior (C-suite) internal and external customers and partners</li><li>Experience defining and leading sophisticated products and programs within the domain and across the business</li><li>Financial services experience, with private and public equity administration experience, a plus</li><li>Bachelor's Degree required; MBA preferred</li><li>15+ years of work experience</li></ul>The Skills You Bring <ul><li>Experienced and inspirational people leader, skilled at setting strategic direction across multiple products, segments, and experiences while empowering, motivating and aligning others to deliver results to achieve that strategy</li><li>Ability to create a psychologically safe culture that drives debate and encourages all levels to challenge each other for the betterment of our business and our clients</li><li>Executive level experience leading the development of broad, complex, innovative solutions and product offerings aligned with and in support of the strategic direction of the organization</li><li>Strong communication, interpersonal and relationship building skills with which you influence and engage externally with customers and internally, across Fidelity and at all levels of the firm</li><li>Passion for developing associates and an ability to attract and retain hard-working individuals and teams, and a proven commitment to diversity and inclusion</li><li>You have a continuous improvement approach, are willing to challenge the status quo and push for new thinking, and enable an agile way of working</li><li>You take a data-focused approach to decision making, in day-to-day leadership and strategic tradeoff analyses</li><li>You have strong resource and financial management competence and successfully establish and maintain alignment with budget commitments</li><li>Familiarity with data integration &amp; technology (e.g., APIs, data exchange technology, future technology direction)</li><li>Dedication to serving our clients and their participants-listening to client's feedback and driving higher levels of engagement, simplifying their end to end experiences, engaging them in an inclusive manner, and setting them up for better outcomes.</li></ul>The Value You Deliver <ul><li>Advancing and enabling an agile and frictionless organization by showing and encouraging agile behaviors</li><li>Proactively partnering with the SPS &amp; NQDC Leadership Team, other Domain, Product Areas, Chapter Area, COE, and Team leaders to:<ul><li>Understand the needs of customers and business partners</li><li>Establish objectives and critical metrics that align with and enable delivery of strategic priorities and measure performance against agreed upon business, technology, financial, and people results</li><li>Evaluate capacity needs and ensure access to and the best utilization of resources through alignment of ongoing prioritization, evolution of the domain mission and customer sentiment and feedback</li><li>Remove impediments to delivering on strategic priorities and value</li><li>Responding to the needs of our customers, and the market, industry, and regulatory changes by continuously evolving and aligning strategic priorities</li><li>Sharing relevant insights, knowledge, and developments across the Domain</li></ul></li><li>Encouraging continuous learning and development, a growth attitude and increased skill proficiency</li><li>Leading innovative growth strategies as part of Fidelity's highest critical initiatives and attracting new customers, growing revenue, driving efficiency, and enhancing technology platforms.</li><li>Working with chapter squad leaders to develop technology roadmaps, to drive consistency in use of platforms and APIs to minimize duplication and manage IT costs</li></ul><h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Product Area Leader, Stock Plan Services Private Market

<h2>Job Description:</h2>The RoleOperations &amp; Services Group (OSG) provides superior customer service to Fidelity's Institutional Products Group's businesses through innovation, dedication, and commitment to excellence. With eight operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over the counter, listed equities, options, bonds, and mutual fund transactions daily. The Alternative Investment Service Associate is a critical member of the OSG organization. In this role you will be responsible for processing client transactions accurately and expeditiously. Attention to detail and accuracy is a must for this role. The associate should be capable of dealing high volume workloads as well as managing multiple client requests/issues that must be completed within a tight timeframe. The associate will also be responsible for monitoring adherence to internal guidelines in addition to building and maintaining strong relationships while providing a superior level of customer service. In this position, the associate will be responsible for having the technical expertise to respond to inquiries related to transaction processing.The Expertise and Skills You Bring<ul><li>2+ years of brokerage operations experience or 5+ years related work experience preferred</li><li>Customer Service experience required</li><li>Alternative Investments experience is a major plus</li><li>Inbound phone experience preferred</li><li>College degree preferred</li><li>You will possess excellent interpersonal and communication skills (written and oral) to engage with clients and internal partners to provide them with the best service experience</li><li>You will identify the clients' needs, clarify information, research every issue, and offer the best solutions and/or alternatives available</li><li>Your strong organizational and time-management skills and ability to prioritize decisions in a fast-moving environment</li><li>Your ability to take initiatives to work on adhoc projects when required</li><li>Your ability to work and build strong relationships across different teams within the organization</li><li>Handling inbound phone calls and emails from clients and assisting them with inquiries regarding AI Products</li><li>Identifying clients' needs; clarifying information provided; researching their issues and providing appropriate solutions or alternatives to solve their queries</li><li>Providing clear and concise communication to internal and external business partners</li><li>Creating lifetime relationships and playing a meaningful role in the customer experience</li><li>Processing alternative investment transactions as required</li><li>Tracking and monitoring outstanding issues and providing timely updates to clients</li></ul>The TeamIn the Alternative Investments Service space, you will be an integral part of a dynamic team that handles sophisticated products and provides resolution to queries that come your way via inbound phone calls or emails. As a Service team Associate, be empowered and trained to resolve most issues for our clients and will act as the first point of contact to customers, providing a dedicated and balanced approach by building customer confidence and earning their trust.The base salary range for this position is $39,000-$61,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Senior Representative, Alternative Investments

<h2>Job Description:</h2><h2>Wealth Planner</h2>Are you passionate about helping clients with comprehensive wealth strategies? Do you love to spend time building deeper positive relationships? Are you interested in helping families dedicatedly navigate life stages? The new Wealth Planner role may be for you.The Wealth Planner focuses on driving deeper and meaningful relationships with families by co-creating ongoing, personalized, and comprehensive planning and investment strategies that help achieve their financial goals today, tomorrow, and generations to come.<h2>The Expertise We're Looking For</h2><ul><li>Bachelor's Degree highly preferred</li><li>CFP highly preferred</li><li>Series 7, 63, 65, 66 and insurance licenses required prior to hire</li><li>Required: 5+ years industry experience in financial services or a related field, 10+ years preferred.</li><li>Required: 3-5 years of financial planning experience, 5+ years preferred</li><li>Proven track record of high client happiness and dedication (e.g. high NPS, retention, etc.)Proven track record of financial planning engagements and implementing solutions (e.g. financial plans / mentorship delivered, handled money, asset consolidation and retention, etc.)</li></ul><h2>The Purpose of Your Role</h2>As a Wealth Planner, you will be responsible for the effective implementation of wealth management for clients to achieve a high level of client loyalty and deeper long term relationships. The Wealth Planner will do this by providing a personalized and dedicated relationship and financial planning that is integrated with investment management to our valued clients.<h2>The Skills You Bring</h2><ul><li>Demonstrated and extraordinary EQ skills with the ability to build trust and relationships with clients and their families</li><li>Experience with and/or knowledge of behavioral economics and family psychology</li><li>Consistent record building wealth management plans and strategies with new and existing clients and prospects through fee-based services (including both discretionary and non-discretionary investment management)</li><li>Deep experience in effectively executing and integrated the key elements of the wealth planning process including Cash Flow Analysis, Investment Strategy, Retirement Planning, Income Protection, Asset Protection, Tax Strategies, and Family Assistance</li><li>Demonstrated experience guiding and encouraging implementation of financial plans into appropriate solutions based on client goals</li><li>Established knowledge of investment and portfolio management theory, accounting and financial principles, associated investment strategies and instruments, characteristics of world markets, and full range of investment products (including solutions like equity and fixed income portfolios and separately handled accounts)</li><li>Experience communicating factors impacting the markets and the ability to present regular investment updates to clients and associates.</li><li>Successful sales history in the fiduciary planning and asset management business and confirmed ability to handle and thrive in a high volume business and challenging priority environment</li><li>Ambitious spirit and the ability to work collaboratively across an organization to achieve results</li><li>Tech savvy, embraces and integrates technology to run a planning practice</li><li>Excellent team member and leadership skills</li></ul><h2>The Value You Deliver</h2>You are helping families grow, manage, and protect their assets by:<ul><li>Serving as the primary trusted adviser, counselor, and coach to clients with significant wealth and complexity</li><li>Providing unbiased wealth planning and investment expertise, strategies and advice across a range of financial planning needs</li><li>Using sophisticated planning software to build, analyze, and deliver personalized plans for clients</li><li>Guiding and implementing financial plans into the appropriate solutions based on client goals</li><li>Building a Relationship Based Practice: fostering deep, trusted, and long-term relationships across generations to help families dedicatedly navigate situations and decisions related to life stages and wealth transfer</li><li>Driving loyalty, share of wallet, and referrals from existing customers</li><li>Collaborating with peers and demonstrating teamwork through standard methodology sharing that helps foster a culture of planning</li></ul><h2>How Your Work Impacts the Organization</h2>As a Wealth Planner, your passion, expertise, and commitment to long-standing relationships and personalized financial planning will attract, serve, and retain clients that are looking for more personalize and dedicated financial planning.<h2>Certifications:</h2>Certified Financial Planner ® / CFP-® - Issuing Authority, Series 07 - FINRA, Series 66 - FINRACompany Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Wealth Planner - Virginia Beach, VA

<h2>Job Description:</h2>Director of Communications, Fidelity WealthStrong Preference for Boston or New England LocationThe Purpose of This RoleThe Director of Communications for Fidelity Wealth will work directly with the Head of Fidelity Wealth Communications to set communications strategies and messaging, as well as lead, design, and execute impactful communications programs that support business objectives and align with Fidelity enterprise priorities. These communications will reach key stakeholders that include associates, clients, and business partners, with a focus on measurement and impact to determine effectiveness.As a trusted consultant to senior executives with deep expertise in communications strategy and content, this role will guide leaders toward best practices in executive communications, associate engagement, and change management, and play a lead role in the development and execution of additional types of business communications beyond those of senior leaders, working with key business partners (e.g., HR, Strategy &amp; Finance, Product &amp; Marketing, Meetings &amp; Events, Distribution, etc.).In addition, this role will help amplify Fidelity Wealth's profile across the rest of the Fidelity enterprise, and will partner closely with colleagues in Fidelity's government relations, public policy, external communications, and social media teams.The Expertise We're Looking For<ul><li>Bachelor's degree</li></ul><ul><li>10-12+ years of relevant experience as a communications professional</li><li>Deep expertise across executive, internal, and external communications; social media expertise preferred</li><li>Financial services knowledge preferred</li></ul>The Skills You Bring<ul><li>Strong business acumen and a strategic mindset, able to understand a business' multi-year plan, financial drivers, and align and prioritize high-impact communications around this for both internal and external audiences</li><li>Excellent program management and planning skills, with proven ability to lead multiple components of multi-faceted communications and change management programs</li></ul><ul><li>Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, social media posts, videos, presentations, talking points, and emails), with the ability to take complex concepts and distill them into compelling content that resonates with key stakeholders</li></ul><ul><li>Collaborative and relationship-oriented, with the ability to think and work successfully across the firm</li><li>Innovative thinker, with a desire to continuously learn and take creativity to the next level</li><li>Independent and consultative - able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders</li><li>Ability to coach other members of the team, helping them grow their skills across executive, internal, and external communications</li><li>Focused on quality but can balance pace over perfection</li><li>Demonstrates impact of the communications the team delivers</li></ul>How This Role Impacts the OrganizationThis role will help represent the voice of Fidelity leaders and are responsible for engaging their organizations in critical business initiatives. From an internal communications standpoint, this role is at the forefront of helping executives think and work differently as they increase their digital presence and reduce their dependency on traditional/legacy communications strategies and tactics. From an external communications standpoint, this role's work strongly influences Fidelity's position in the marketplace and ability to attract, develop and retain business.Fidelity Investments is an equal opportunity employer.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Director, Fidelity Wealth Communications

<h2>Job Description:</h2>The RoleAs the Digital Appointment Platform Squad Leader, you blend deep agile leadership skills and a platform mindset to drive the execution of new capabilities to support over 12,000 associates that meet with Fidelity Wealth and Brokerage clients for Planning and Advice and emerging Service based appointments.You will work in partnership with the squad, Group Squad Leader and Chapter Leaders supporting the product area &amp; key stakeholders who leverage the Appointment Platform. You will encourage and enable the team to deliver industry-leading digital capabilities with scale &amp; efficiency in mind. By modeling and promoting Fidelity and agile Leadership behaviors, you will create and sustain an inclusive agile culture.The Expertise and Skills You Bring<ul><li>Bachelor's degree required</li><li>Agile Leadership Experience preferred</li><li>Certified Scrum Product Owner or relevant experience desired, Pragmatic Marketing or Product Management certifications a plus</li><li>10+ years of validated experience and/or digital product management</li><li>5+ years of proven experience working with large scale platform implementations.</li><li>Experience working directly with sales, service &amp; relationship management professionals; supporting deployment related activities and solution consulting</li><li>Track record of identifying and tracking key KPIs for product health</li><li>Strong communication, presentation and collaboration experience with business partners and customers alike</li><li>Proven track record work with emerging technology capabilities, rapidly learning, and scaling innovative solutions</li><li>Expert level knowledge working with various digital technology vendors, platforms and solutions</li><li>You are truly customer-focused and dedicated to understanding and learning about customer/associate needs and requirements</li><li>You exhibit strong cross-functional leadership and collaboration skills to navigate a matrixed environment with a range of priorities and perspectives</li><li>You are comfortable leading, advising, and empowering team members without formal management authority</li><li>You are skilled at running a highly diverse, non-co-located agile team</li><li>You are comfortable working in a complex and fast paced environment</li><li>You understand and have the skills for working across various technology platforms, Domains, Product Areas &amp; Squads</li></ul>The TeamThis Squad is part of the Associate Digital Experience Product Area within Fidelity Wealth; focused on empowering customers and associates to thrive in a digital-first world through the creation of unified experiences, powered by scalable platforms. We are responsible for connecting our customers to our associates through Salesforce CRM, Digital Appointments, Content Management, Associate Profile and Desktop experiences.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Squad Leader, Digital Appointment Platform

<h2>Job Description:</h2>You will be part of the platform team responsible for the creation and support of the Cognitive Computing Platform. This platform allows customers to interact with Fidelity in natural language across all the channels that are important to them.The TeamAs part of the team, you will architect and lead teams to implement solutions that enable customers to get the most out of what Fidelity can offer at Enterprise scale and across Fidelity's Businesses. You will create intuitive and highly engaging conversational experiences that enable today's digitally savvy consumer to take control of their finances and feel confident in the choices that they. The Expertise You Have<ul><li>Demonstrated Hands On Experience with the following is required, as well as leading teams implementing:<ul><li>Software development and delivery cycle</li><li>Architecting large scale systems</li><li>Experience in Cloud technologies including Docker, Kubernetes, AWS, Azure, GCP</li><li>NodeJS or Python</li><li>REST APIs</li><li>Experience with the following areas:<ul><li>Building and evaluating Natural Language Processing Related Machine Learning Models</li><li>MLOps in automating Machine Learning Model services refreshing cycle</li><li>Integrating Machine Learning Model services with existing runtime conversation handling system</li></ul></li></ul></li></ul>Education / Certifications<ul><li>Advanced education (Master degree or above) on computer science / data science related field or equivalent experience</li><li>8+ years working in financial service industry focused on IT solutions</li><li>Cloud (AWS, GCP, Azure etc... .)</li><li>At the Vice President level, you will not only bring years of dedicated experience in technology, you will also bring the soft skills and relationship management skills needed to lead a team within and across the enterprise.</li></ul>The Skills You Bring<ul><li>Your ability to lead teams from conception to production</li><li>Your ability and desire to learn new technologies</li><li>Your ability to synthesize business need into scalable technology solutions</li><li>Your ability to work across organizations and preserve good outcomes</li><li>Your desire and aptitude for learning new technology and approaches</li><li>Your ability to operate in a polyglot development environment</li><li>Your excellent verbal and written communication skills</li></ul>The Value You Deliver<ul><li>Setting architecture direction of omni-channel experiences using novel technologies</li><li>Implementing scalable and differentiated solutions on a scrum team benefiting multiple business units</li><li>Working across an empowered and autonomous organization to get the best outcomes</li><li>Promoting a developer culture of quality / sustainability through automation</li><li>Coaching team members to achieve organizational goals</li></ul><h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Vice President, Architecture

<h2>Job Description:</h2>Fidelity Digital Assets (FDA) is dedicated to building products and services that help customers adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance. As a Senior Manager - Product Delivery Analysis on the FDA Product Delivery team you would have the opportunity to directly contribute towards this future. #cryptojobsThe RoleThis role blends a deep level of expertise for delivering product solutions with a passion for developing and leading people. In our agile structure, you will function both independently and as a manager of Business Analysts. Your contributions will enable your team to develop in their area of expertise and ensure alignment on the work they perform in squads. You will also partner with the Chapter Leader to analyze and deliver product enhancements, manage squad alignment, enhance, and share analysis best practices, and lead Chapter efforts.The Business Analysts in our Chapter play a critical role in requirements elicitation, user story documentation, test case management, and product deployment. The Business Analysts collaborate closely with team members in operations, client service, business development, risk, compliance, legal and technology areas.This role requires a dedicated, curious, and passionate individual who can:<ul><li>Lead a team of business analysts that bridge the gap between technology and business to build, test, and deliver trusted solutions for our internal teams and customers</li><li>Build product delivery best practices related to requirements elicitation, use case documentation, test case management, release note management, and stakeholder management</li><li>Attract, develop, and retain a strong team of business analysts</li><li>Provide day to day leadership for their team as they support the overall goals of Fidelity Digital Assets</li><li>Create project documentation including current/future state diagrams, process flows, business requirements, test cases and issue tracking</li><li>Share constructive feedback for future process and product improvements</li><li>Act as a role model and promote Fidelity leadership behaviors to create an innovative, agile culture</li><li>Support and coach members of our team to enable them to deliver more value in their squads</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor's degree preferred</li><li>7+ years of overall experience spanning across Business/System Analysis, Project/Program Management, and People Leadership</li><li>Product Development Lifecycle Expertise -- Extensive experience with business analysis tools and techniques, process mapping, use case documentation, requirements elicitation, design validation, test creation, test execution, and product deployment.</li><li>Leadership - Demonstrated expertise with leading, influencing, and motivating colleagues with and/or without formal authority. Committed and inspirational people leader excited about mentoring and developing your team.</li><li>Partnerships - Ability to negotiate, influence, and collaborate with business and technology partners to deliver creative solutions to complex business problems. Proven ability to facilitate meetings with various audiences, drive to decisions, and document outcomes. Excellent interpersonal and communication skills with which you build and grow strong cross-functional partnerships and relationships at all levels of the organization, develop positive relationships, and champion a collaborative team environment.</li></ul>The TeamThe FDA Product Delivery team is central to enhancing and delivering platform capabilities that serve FDA Institutional clients and platform consumers to offer Digital Asset products to their customers. Members of our team are highly dynamic, team-oriented and partner with each other, business partners, and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Senior Manager, Product Delivery Analysis

<h2>Job Description:</h2><h2>The Role</h2>Fidelity Capital Markets is seeking a Director, Fixed Income Platform to help drive Bond Beacon® as Fidelity's next-generation, digital fixed income investment management and trading experience to its intermediary and institutional customers! The role is foundational in defining the strategy of the Beacon platform and associated features, functions, and capabilities to substantiate the vision. The role will use electronic fixed income knowledge, competitive marketplace benchmarking, analytic insights, and iterative client feedback to deliver a differentiating platform to Fidelity's diverse client base.<ul><li>Integral in client and industry partner engagements in order to define a 3-5 year platform strategic vision and implementation roadmap for execution by technology and business partners. Accountable for developing the electronic Beacon platform strategy that helps to address where customer needs, market structure, and Fidelity business value intersect.</li><li>Establish cases for the broader digital strategy and share the digital strategy across business divisions to maintain consistent customer experience. Partner with other leaders to establish an innovative culture across Fidelity with focus on customer centricity.</li><li>Responsible for the creation and execution of digital capabilities and integrations for the Bond Beacon platform. Provide expertise in high-level technical and operational fixed income investment and brokerage workflows to advise a successful and timely delivery of solutions to Fidelity clients.</li></ul><h2>The Expertise and Skills You Bring</h2><ul><li>Strong experience in new product development, fixed income investment management, fixed income brokerage and trading workflows, product or systems design, management consulting, and data-driven processes.</li><li>Bachelor's or Master's degree in finance, computer science, engineering or other quantitative field strongly preferred.</li><li>Experience with fixed income investment/portfolio management, order management, and execution management systems.</li><li>Team player with a positive demeanor and curiosity about growing a unique group within Fidelity</li><li>Outstanding analytical and problem-solving skills; capable of distilling analytic insights and customer behaviors using data driven hypothesis from abstract and unstructured data.</li><li>Technical abilities supporting platform strategy, design, and implementation within the technology and organizational systems associated with large entities</li><li>Passion for product design and development using Agile, Design Thinking, and Job-to-be-Done frameworks.</li><li>Meticulous with ownership when addressing anything that poses a risk to our customers or our business</li><li>Outstanding organizational and communications skills. Knowledge, interest, and passion for broad financial industry with an emphasis on fixed income</li></ul><h2>The Team</h2>Fidelity Capital Markets (FCM) is the institutional trading arm of Fidelity Investments, providing Equity, Options, Fixed Income, Forex, Municipal and CD Underwriting, Prime Brokerage, and Securities Lending products and services to a wide array of clients, including buy-side institutions and hedge funds, as well as to Fidelity's own businesses. Fidelity Centralized Electronic Trading is a division within Fidelity Capital Markets which delivers multi-asset class electronic trading solutions through innovative research, products, and services that empower Fidelity's partners and clients to achieve their trading objectives! For more information visit <a href="http://www.fidelitycapitalmarkets.com/" target="_blank">www.fidelitycapitalmarkets.com</a>.The base salary range for this position is $110,000 - $185,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.<h2>Certifications:</h2>Series 07 - FINRA, Series 63 - FINRACompany Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

Director, Fixed Income Platform

<h2>Job Description:</h2>Do you genuinely enjoy making a difference in the lives of others? If you answered 'yes' and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​What to expect... As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences.<ul><li>Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.</li><li>In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.</li><li>Rewards &amp; Recognition: Your achievements will be celebrated as you progress through the program.</li><li>This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.</li></ul>The Skills You Bring<ul><li>Ability to establish rapport and relationships through effective communication</li><li>Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.</li><li>Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)</li><li>Proficiency in navigating and troubleshooting basic technology issues or systems.</li><li>Handle a variety of situations and conversations driving towards a resolution suitable for all</li><li>Self-motivated teammate with strong social skills who brings energy and passion to the team</li><li>Minimum 1 year of customer service experience</li><li>High School diploma or GED required</li></ul>The Value You Deliver<ul><li>A passion for helping people</li><li>Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making</li><li>Provide outstanding customer service and communication via voice or digital channels</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.youtube.com/watch?v=k3eVjXbsVA4" target="_blank">Benefits at Fidelity Investments (opens in a new tab)</a></li><li>Click to learn more about <a href="https://youtu.be/-i_EHywUnjw" target="_blank">Training Opportunities at Fidelity (opens in a new tab)</a> and how we support our associates</li></ul>Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MSTFidelity Investments does not offer work visas for this role<h2>Certifications:</h2>Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a <a href="https://www.glassdoor.com/Award/Best-Places-to-Work-LST_KQ0,19.htm" target="_blank">Glassdoor Employees' Choice Award</a>, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. <a href="https://jobs.fidelity.com/locations/#dw" target="_blank">Fidelity's hybrid working model</a> blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, <a href="https://go.fidelity.com/h1vqtc" target="_blank">detailed in this document</a>, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at <a href="https://jobs.fidelity.com/" target="_blank">fidelitycareers.com</a>. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a>.

411 Fidelity Investments Jobs