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Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!Our Customer Setup Specialists &nbsp;are responsible for maintaining the integrity of all customer and terminal data within the Customer Service Department. This position supports the primary interface to company systems which govern customer access to natural gas supply, refined products and materials handling terminals, approved products at those terminals, and the subsequent proper matching of product movements to appropriate underlying supply deals. In this role, you will be responsible for ensuring customers are set up correctly and efficiently, and that data flows accurately and successfully through our systems from purchase to billing, utilizing computers and communication technology &amp; equipment. The ability to exercise sound judgment in decision making and employ effective time management skills are essential to communicating and interacting effectively with customers, co-workers and management across geographically dispersed sites and department boundaries. Delivering results under pressure in a fast-paced environment will promote positive customer and employee relations. This role also provides backup and on-call phone support coverage as required.What you'll be doing:<ul><li>Act as a primary customer setup communication liaison, requesting additional documentation or following up with internal contacts to ensure customers are set up correctly and efficiently.</li><li>Maintain customer account data and record and track customer inquiries within the appropriate system(s).</li><li>Perform data cleanup tasks to ensure the accuracy, completeness, and consistency of customer data. This may involve identifying and correcting errors, removing duplicates, and standardizing data formats to maintain data integrity.</li><li>Maintain customer management and terminal automation software systems to support their proper daily operation.</li><li>Directly or indirectly reconcile complex issues or problems and answer inquiries about customer data and terminal systems, conduct research on cause, and coordinate with other internal departments to solve.</li><li>Participate in ongoing Customer Service training to ensure adequate systems expertise, expedient training of new personnel, and improvement of general skills.</li><li>Produce and maintain detailed process documentation</li><li>Conduct all interactions in a professionally positive tone.</li><li>Participate in projects as required.</li><li>Other duties as required.</li></ul>This opportunity is based in Portsmouth, NH.Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Bachelor’s degree and/or 1-3 years’ experience in data analysis or customer support role.</li><li>Effective time management, communication skills, and a willingness to learn.</li><li>Ability to work as part of a hybrid team as well as individually using available resources.</li><li>Attention to detail and accuracy, with the ability to identify and rectify data errors and inconsistencies.</li><li>Ability to work well with others, organize workload, perform under pressure in a fast-paced environment.</li><li>Ability to problem solve and conduct research for customer inquiries.</li><li>Familiarity with customer-centric databases preferred.</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague!Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Sprague

Sprague Resources GP LLC

Customer Setup Specialist

NE Renewable Power is made up of 7 Biomass electric generating power stations located in Maine, New Hampshire, and Massachusetts.&nbsp; These stations play a crucial role in supplying locally sourced renewable energy to the people of New England. Sprague brings over 150 years of energy operating experience to the operations of these facilities, and we’re hiring a Plant Manager for the Tamworth, NH location.Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;We offer great benefits! Medical benefits and retirement contributions start on your first day!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Tuition reimbursement</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>Our New England Renewable Power (NERP) Plant Manager is responsible for overseeing the day-to-day administrative, operational and safety related &nbsp;of the biomass sites, ensuring safety, efficiency and profitability. This role involves strategic planning, managing financial activities including budgeting and accounts payable, supervising staff, and fostering client and vendor relationships. The PM ensures compliance with company policies and regulations, drives performance improvements, and implements processes to enhance productivity. Strong leadership, analytical, and communication and people skills are essential, along with the ability to manage multiple direct reports, contractors, projects and deadlines effectively. This role also includes an expanded administrative role with Medius to quickly address issues directly with the NERP sites.Major Duties / Responsibilities:<ul><li>Site safety and environmental compliance<ul><li>Develop, maintain and nurture a proactive safety culture at assigned facilities.</li><li>Ensure proper documentation and applicable training for safety related activities</li><li>Ensure proper attention to, and compliance to, Sprague Energy, state and federal environmental regulatory rules and regs.</li></ul></li></ul><ul><li>Site Administration for assigned power plant assets &nbsp;:<ul><li>Perform routine administrative duties.</li><li>Ensure the submittal of, and proper documentation of:</li><li>Ensure the maintenance of all plant files, records, and regulatory reports.<ul><li>Purchase Order processing with required backup documentation</li><li>All vendor onboarding requests.</li><li>All vendor information is up-to-date and accurate.</li><li>The research of, and resolution of payable issues.</li><li>Oversee the processing of invoices</li><li>Ensure timely and accurate payment to vendors.</li><li>Provide check register and payment information to all site admins.</li><li>Provide payment reports for all locations.</li><li>Maintain accurate records of all financial transactions.</li></ul></li></ul></li></ul><ul><li>Financial Reporting:<ul><li>Provide payment reports for all locations.</li><li>Maintain accurate records of all financial transactions.</li></ul></li></ul><ul><li>Training and Development:<ul><li>Develop and provide training and procedure documentation for Site &amp; Office Admins.</li><li>Conduct training sessions on accounts payable processes and systems.</li><li>Ensure Site &amp; Office Admins are proficient in Medius and NERP Invoices.</li></ul></li></ul><ul><li>Property Tax Tracking:<ul><li>Track and manage property tax obligations for all locations.</li><li>Ensure compliance with local and state tax regulations.</li><li>Prepare and submit property tax invoices for payment for all locations.</li></ul></li></ul><ul><li>Budgeting and Financial Planning:<ul><li>Assist plant managers with the budgeting process.</li><li>Analyze budget data and provide recommendations for cost-saving measures.</li><li>Monitor budget performance and adjust plans as necessary.</li></ul></li></ul><ul><li>System Administration:<ul><li>Serve as Medius Admin to train the system to recognize invoices.</li><li>Ensure all payment systems are functioning correctly.</li><li>Troubleshoot and resolve any system-related issues.</li></ul></li></ul><ul><li>Process Improvement:<ul><li>Identify and implement process improvements for accounts payable.</li><li>Streamline workflows to enhance efficiency.</li><li>Stay updated on industry best practices and integrate them into operations.</li></ul></li></ul>Act as a team member with all employees; comply with all NE Renewable Power policies and procedures.Education / Experience / Skill Requirements:<ul><li>5+ years of Business Administrative work experience.</li><li>Post secondary education preferred.</li><li>Proven experience effectively supervising a team.</li><li>Experience with ERP systems is required.</li><li>Ability to work under pressure in a fast-paced environment and work professionally with vendors and employees.</li><li>Excellent communication skills.</li><li>Process-oriented mindset with a passion for continuous improvement.</li></ul>Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Plant Manager - Tamworth, NH

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. &nbsp;Sprague has adopted a casual business dress code where you can wear jeans to work!&nbsp;&nbsp;Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy (At least 3 days in the office after 60 days of in-office training)</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!As a Credit Representative you will be responsible for overseeing accounts receivable for a group of customers, minimizing bad debt/outstanding balances, and promoting positive customer relations, while keeping customers within their credit limits. If you are detail-oriented and have strong communication skills, this is the role for you! In this role, you will interact daily with customers to problem solve and reconcile accounts, work closely with our Sales team to resolve any issues, as well as working with the Accounts Receivable team to apply cash properly. The schedule for this position is&nbsp;Monday to Friday,&nbsp;8:30AM-5:00PM, with the possibility of some overtime from time to time. You will be required to be on a rotating on call schedule, 1 week a month to release credit holds for deliveries when needed.<ul><li>Manage the aging of assigned accounts receivable portfolio</li><li>Tracking of past due customers</li><li>Monthly reporting/matrix preparation to track trends within your portfolio</li><li>Correspondence as needed</li><li>Application of cash, as necessary</li><li>Other duties as required</li></ul>This position will be located in our Portsmouth, NH office.Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Business degree and/or 2-3 years credit / collection experience required</li><li>Knowledge of the energy industry helpful</li><li>Strong computer literacy skills</li><li>Strong analytical aptitude</li><li>Ability to work independently and aggressively</li><li>Excellent written and verbal communications</li><li>Ability to interact well with customers, management, and staff</li><li>Detailed oriented</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Credit Representative

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. &nbsp;Sprague has adopted a casual business dress code where you can wear jeans to work!&nbsp;&nbsp;Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support the charity of the week. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy (At least 3 days in the office after 60 days of in-office training)</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!As a Credit Representative you will be responsible for overseeing accounts receivable for a group of customers, minimizing bad debt/outstanding balances, and promoting positive customer relations. You will ensure timely collection of accounts receivable to keep customers within their credit limits. In this role, you will interact daily with customers to problem solve and reconcile accounts, work closely with our Sales team to resolve any issues, as well as working with the Accounts Receivable team to apply cash properly. If you are detail-oriented and have strong communication skills, this is the role for you. The schedule for this position is&nbsp;Monday to Friday,&nbsp;8:30AM-5:00PM, with the possibility of some overtime from time to time.<ul><li>Manage the aging of assigned accounts receivable portfolio</li><li>Tracking of over limit and/or past due customers</li><li>Monthly reporting/matrix preparation to track trends within your portfolio</li><li>Correspondence as needed</li><li>Application of cash, as necessary</li><li>Other duties as required</li></ul>Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Business degree and/or 1-2 years credit / collection experience required</li><li>Knowledge of the energy industry helpful</li><li>Strong computer literacy skills</li><li>Strong analytical aptitude</li><li>Ability to work independently and aggressively</li><li>Excellent written and verbal communications</li><li>Ability to interact well with customers, management, and staff</li><li>Detail-oriented&nbsp; &nbsp; &nbsp; &nbsp;</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

NE Renewable Power is made up of 7 Biomass electric generating power stations located in Maine, New Hampshire, and Massachusetts.&nbsp; These stations play a crucial role in supplying locally sourced renewable energy to the people of New England. Sprague brings over 150 years of energy operating experience to the operations of these facilities, and we’re hiring a&nbsp;Control Room Operator for the Whitefield, NH location.&nbsp;Who we are:&nbsp;Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;&nbsp;We offer great benefits! Medical benefits and retirement contributions start on your first day!&nbsp;<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Tuition reimbursement</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>Job SummaryConducts day to day operations and maintenance of the plant to include plant operations, mechanical maintenance, electrical maintenance, or instruments and controls. Monitors plant performance and is capable, without supervision, of identifying mechanical, electrical and instrumentation/controls and performing corrective action when appropriate. Is fully proficient in at least one of the disciplines listed above and as such, has the ability to operate the control board, perform complex mechanical or electrical duties, and/or perform as an instrument and controls technician. Can lead acceptance and performance tests on existing or new plant equipment. Provides guidance to lesser experienced operations personnel.Major Duties/Responsibilities:<ul><li>Start-up, operate, shutdown and secure equipment under normal and emergency conditions, from the control room or in the field.</li><li>Troubleshoot and perform artisan level mechanical skills such as pipefitting, boiler repair, pump, motor and coupling alignment.</li><li>Inspect all facility machinery thoroughly for malfunctions and / or potential failures.</li><li>Maintain all logs and records as required to record complete operating conditions for the facility and report any irregularities.</li><li>Perform facility water chemistry tests and control treatment chemicals within recommended limits. Repair and calibrate equipment as required.</li><li>Identify hazardous and/or unsafe conditions or work practices, notify supervisor and take action to correct as required.</li><li>Controls, monitors and evaluates plant production equipment and output including efficiency and related variables (e.g., heat rate, cost/unit of production, system demands and capabilities given various circumstances) and the overall effectiveness of operation practices and procedures.</li><li>Monitors readings from controls (temperature, pressure, flow, etc.) for long term variances from normal trends and responds to the variances and issues instructions to ensure continued safe, reliable, and cost-effective power generation from the facility, while maintaining environmental standards.</li><li>Performs routine (ash, boiler and fuel system maintenance, valve packing replacement, valve replacement, pump repairs, pump overhauls, electrical troubleshooting and repair, instrumentation calibration and troubleshooting) and complex (equipment alignment, boiler instrumentation replacement, continuous emissions monitoring systems, distributed control systems, turbine overhauls) maintenance work, as assigned.</li><li>Develops operating and maintenance procedures to ensure consistent and safe operation.</li><li>Conduct or assist in scheduled and forced outage maintenance work.</li><li>Supervise, coordinate or assist contractors performing work at the facility.</li><li>Comply with all Facility Environmental, Health and Safety policies and programs.</li><li>Maintain logs and/or records of problems, repairs, and downtime as required.</li><li>Participate in committees and task forces as required, for plant operations and improvements.</li><li>Assist in the implementation and upkeep of the overall preventative maintenance and spare parts inventory tracking system.</li><li>Other duties as assigned by supervision.</li></ul>Requirements:<ul><li>Must possess basic math skills, good verbal communications skills, and be proficient with the use of power and precision tools.</li><li>Must be cooperative with those he/she contacts in this work and have the ability to work without direct supervision.</li><li>Must know the hazards involved and the safety precautions to be practiced in the operation and maintenance of power plant equipment and machinery.</li><li>Work within and ensure strict adherence to all safety practices and procedures.</li><li>Must be able to respond to audio alarms and variations of sound.</li><li>Basic data entry/computer skills</li><li>Work as a team. Must be able to pool our knowledge and energy to work in tandem to completely understand and productively respond to all of the business challenges.</li></ul>Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Control Room Operator - Whitefield, NH

NE Renewable Power is made up of 7 Biomass electric generating power stations located in Maine, New Hampshire, and Massachusetts.&nbsp; These stations play a crucial role in supplying locally sourced renewable energy to the people of New England. Sprague brings over 150 years of energy operating experience to the operations of these facilities, and we’re hiring a&nbsp;Fuel Yard Equipment Operator for the Tamworth, NH location.&nbsp;Who we are:&nbsp;Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;&nbsp;We offer great benefits! Medical benefits and retirement contributions start on your first day!&nbsp;<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Tuition reimbursement</li><li>Flexible Working Policy</li><li>Choice of Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>Job Summary:The Fuel Yard Operator will be responsible for moving, storage, blend and feed biomass of fuel in a steam generating electrical Power Plant.Major Duties/Responsibilities:<ul><li>Operate and load in a safe and efficient manner.</li><li>Ensure adequate flow of blended fuel to boiler.</li><li>Manage fuel piles.</li><li>Maintain cleanliness of rolling stock and fuel forwarding systems.</li><li>Report unsafe or abnormal conditions immediately to Supervisor or Plant Manager.</li><li>Position reports to the Control Room Operator</li></ul> Education and Experience: An equivalent combination of education, training and experience will be considered.<ul><li>High School diploma</li><li>Two years of operating loaders, tractors, forklift and other light or heavy equipment.</li><li>Knowledge of safe operation of loader, tractors, forklifts.</li><li>Must possess a valid driver’s license.</li><li>Good oral and written communications</li><li>Must be able to perform the physical demands of the assigned position.</li></ul>Physical Abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>Ability to work both indoors and outdoors in high noise and/or hot cold temperature extremes.</li><li>Ability to work in proximity to high voltage and/or rapidly rotating equipment and in cramped and/or confined conditions requiring overall flexibility, manual dexterity and hand eye coordination, with occasional heavy lifting.</li><li>Ability to work occasionally with toxic chemicals including but not limited to solvents, acids and caustics.</li><li>Ability to work rotating shifts, working on feet for 12-hour periods, work overtime and work weekends and holidays. On call status (day and night) may be required.</li><li>Ability to wear a respirator, hardhat, hearing and eye protection.</li><li>Able to lift 50 pounds.</li><li>Ability to work in confined spaces.</li><li>Work outside in hot or cold, wet or dry weather.</li><li>Work alone and in an unsupervised environment.</li></ul>Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Fuel Yard Operator - Tamworth, NH

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!Our Customer Care Representative is the primary contact role for customer requests regarding all Customer Service processes, procedures, and information, including, but not limited to: order taking, product delivery, pricing, terminal access, billing, credit, and other customer-related requests for information on products and services. You will serve as liaison between energy customers and Sprague support personnel, this position requires the ability to quickly and effectively reconcile issues or problems and answer all inquiries. You will conduct research, analyze, comprehend, and resolve business problems. In addition, the Customer Service Rep tracks activities to help identify recurring customer needs in an effort to improve the processes, better serve customers and promote positive customer and employee relations. If you are someone who can work well with others, multitask, organize workload and perform under pressure in a fast-paced environment then this is the role for you!<ul><li>Serve as member of the Customer Service team responsible for answering customer calls related to energy marketing and delivery across our geographically dispersed sites and departments.</li><li>Directly or indirectly reconcile basic issues or problems and answer inquiries about products, services or order status, conduct research, and coordinate with other internal departments as necessary</li><li>Maintain customer account data and record and track customer inquiries within the appropriate system(s)</li><li>Provide backup coverage as required</li><li>Participate in ongoing Customer Service training to ensure adequate systems expertise, expedient training of new personnel, and improvement of general skills</li><li>Produce and maintain process documentation and support projects as needed.</li><li>Conduct all interactions in a professionally positive tone.</li><li>Other duties as required.</li></ul>This opportunity will be hybrid in Portsmouth, NH.Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Associate’s degree preferred and/or 1-3 years office experience, preferably in an energy industry environment.</li><li>Excellent verbal and written communication skills, English and Spanish language fluency preferred</li><li>Effective time management, communication skills, and a willingness to learn</li><li>Ability to work as part of a team as well as individually using available resources</li><li>Ability to problem solve and conduct research for customer inquiries.</li><li>Ability to work well with others, organize workload, perform under pressure in a fast-paced environment</li><li>Computer skills, including strong knowledge of Microsoft Word, Excel, and Internet Browsers.</li><li>Familiarity with customer-centric databases is a plus (e.g., Right Angle, Cisco Finesse, JD Edwards, Guardian, TopTech, Salesforce).</li><li>Exercise sound judgment when directing customer referrals to others. Following up as needed to ensure resolution.</li><li>Basic knowledge of ergonomic principles and ability to work in an office environment.</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Customer Care Representative

If you are interested in working for Sprague, but you do not see the opportunity you are interested in, please apply using this posting.&nbsp; When applying, please upload a cover letter describing the role for which you would like to be considered, as well as the area of the Northeast in which you would like to work. Sprague will keep your resume on file for the year.&nbsp; Please keep an eye on our job board for the latest opportunities.Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 60% of the first 6% of the employee’s contribution (100% vested on day one)</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!Sprague values innovation, safety, integrity and&nbsp;people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our organization. You are part of a team and a family at Sprague, and everyone works together to ensure the success of both the company and the individual.&nbsp;Do you like to solve problems and consider yourself forward thinking? If you are looking for a place where you can learn a lot about the energy industry while constantly challenging yourself, then Sprague is your place. Sprague employees are dedicated and driven, and we constantly strive to be the best in the industry. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. As a company that has continued to evolve with the energy industry for the last 150 years, we are looking for hardworking employees to join us as we remain at the forefront of the industry.Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague!Sprague is an EEO/AA employer.&nbsp; We strongly encourages minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;&nbsp;Click here for OFCCP compliance information

No Specific Job

Owned by our parent company, Hartree Partners, NE Renewable Power is made up of 7 Biomass electric generating power stations located in Maine, New Hampshire, and Massachusetts.&nbsp; These stations play a crucial role in supplying locally sourced renewable energy to the people of New England.Sprague brings its rich 150 years of energy operating experience to the operations of these facilities, and we’re hiring an Operations &amp; Maintenance Manager for the Tamworth, NH location.Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;We offer great benefits! Medical benefits and retirement contributions start on your first day!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li><li>Paid Volunteer Time</li><li>Tuition reimbursement</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>Job SummaryOur&nbsp;O&amp;M Manager&nbsp;is a key member of the plant management team.&nbsp; You will lead the O&amp;M Technicians assigned to plant operations. The O&amp;M Manager is also responsible for maintaining all plant production equipment employing sound safety, environmental and operating principles within the guidelines of the applicable Power Purchase and Operating Agreement. You will participate in the employee selection process and is responsible for implementation of the O&amp;M Technician training as well as our qualification program. In this role, you will develop and update plant operating procedures, plant maintenance procedures, and are responsible for all aspects of the plants maintenance management system. You will coordinate the company’s Safety and Health program, administer the plant operating and maintenance budgets, identify areas of production optimization and make recommendations for production improvement.&nbsp;Responsibilities&nbsp;to be fulfilled with the Plant Management Team<ul><li>Leads the Operations and Maintenance technician teams.&nbsp;</li><li>Enhance the morale and motivation of O&amp;M personnel. Handle employee concerns in a timely and diplomatic manner.</li><li>Using established employee selection techniques, hires, trains and supervises all O&amp;M Technicians.&nbsp;&nbsp;&nbsp;</li><li>Provides training and development opportunities for assigned personnel.</li><li>Conduct periodic reviews of plant operations and maintenance policies and procedures to ensure they reflect current plant goals, operating requirements, and the industry's best in class.</li><li>Schedules generation, forced outages, and scheduled outages with customer.&nbsp; Maintains a positive working relationship with customer.&nbsp;</li><li>Develops and administers non-fuel cost of sales budget.&nbsp; Provides assistance in development of capital budgets; originates authorizations for capital expenditures.</li><li>Develops applicable outage plans and schedules all outage activities.</li><li>Coordinate’s activities and interfaces with operations contractor and vendor representatives and personnel.&nbsp;</li><li>Fosters&nbsp;an environment that encourages superior Safety awareness and Environmental Stewardship through the implementation and support of the Safety Management System and Environmental Management Systems.&nbsp;</li><li>Develops, refines, and administers plant operating and maintenance procedures.</li><li>Collects, analyzes and correlates performance data to maintain and improve plant performance.&nbsp; Responsible for plant heat rate.</li><li>Identify plant problems and improvement projects and acts as a Project Manager for the execution of approved projects.&nbsp;</li><li>Manages production at facility within safe and legally permissible limits.</li><li>Meets or exceeds daily gross margin budget.</li><li>Establishes and maintains housekeeping standards.</li><li>Perform economic analysis and submit budget requests as directed.</li><li>Evaluate vendor proposals as required.</li><li>May be assigned to Safety, Environmental or other plant committees.</li><li>Performs several administrative tasks such as creating monthly reports, outage reports, etc.</li><li>Must have hands on experience in managing contractors and plant staff during scheduled and forced outages.</li><li>Actively promotes teamwork between the maintenance department and the operations department.</li><li>Complete special projects as required by the Plant Manager and other leadership.</li><li>Dependable, reliable, and predictable attendance is required for this position.</li><li>Step up leadership as required.</li><li>Oversee the qualification, training, development, and evaluation of operations personnel.</li><li>Develop and maintain plant operating and emergency procedures.</li><li>Develop and oversee operating logs for monitoring plant components.</li><li>Develop and maintain required OSHA and EPA safety and health programs.</li><li>Coordinate safety training and qualifications of all company employees.</li><li>Ensure employee compliance with company safety programs and policies.</li><li>Provide scheduling and related policies for operations personnel.</li><li>Coordinate watch station duties to ensure plant and site cleanliness.</li><li>Make site rounds to verify operator performance and site cleanliness.</li><li>Maintain safety product inventory and oversee care of safety equipment.</li><li>Assist in shutdown planning and perform system start-up testing.</li></ul>Education and Experience&nbsp;–&nbsp;An equivalent combination of education, training and experience will be considered.<ul><li>3-5 Years experience in a supervisory position</li><li>Prior boiler operator experience</li><li>Degree in Marine Engineering or related field preferred</li><li>High Pressure Boiler operator’s license is a plus</li><li>Experience with regulatory compliance in a continuous process environment.</li><li>Additionally, skills in 1) Operation and maintenance of rotating equipment, 2) utilization of computerized maintenance management systems, and 3) personnel management.</li><li>History of development of Innovative and creative problem-solving approaches to Improving various aspects of facility performance including technical, personnel, and business.</li><li>Basic data entry/computer skills</li><li>Strong leadership, motivational, and communication (oral and written) skills, Including the ability to communicate effectively to groups.</li><li>Must possess basic math skills, good verbal communications skills, and be proficient with the use of power and precision tools.</li><li>Must be cooperative with those he/she contacts in this work and have the ability to work without direct supervision.</li><li>Must know the hazards involved and the safety precautions to be practiced in the operation and maintenance of power plant equipment and machinery.</li><li>Must be able to respond to audio alarms and variations of sound.</li><li>Must be able to work on a team. Must be able to pool our knowledge and energy to work in tandem to completely understand and productively respond to all the business challenges.</li><li>Must demonstrate proficiency in the use of computer hardware and applicable software.</li><li>Must be able to perform physical requirements of the position including climbing ladders, stairs, and must be able to perform comprehensive site inspections.</li></ul>Physical Abilities&nbsp;that are commonly associated with the performance of the functions of this job.&nbsp;&nbsp;The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp;<ul><li>Protective equipment such as hard hats, safety glasses, air masks, ear protection, chemical suits, hot gloves, high voltage protective equipment and other equipment must be worn in the performance of some duties with hazardous materials may be required.</li><li>Requires working extended working hours with weekend and holiday work as required by workload and plant conditions.&nbsp; On call status (day and night) may be required.</li><li>Includes working indoors and outdoors.</li></ul>Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Operations and Maintenance Manager - Tamworth, NH

Sprague is growing, and we need your energy to make it happen!&nbsp;Sprague is passionate about delivering diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. &nbsp;Sprague has adopted a casual business dress code where you can wear jeans to work!&nbsp;&nbsp;Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year, and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Flexible Working Policy</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!This opportunity will be hybrid and based in Portsmouth, NH.We are searching for a driven, results-oriented Digital Experience Manager to build and oversee the digital experience for our customers. In this position, you will play a critical role in ensuring a seamless online experience across various business units and product offerings within the company. You will be responsible for managing the customer portals, fostering cross-functional collaboration to integrate systems, while driving customer adoption of and engagement with our customer platform(s).<ul><li>Architect, implement, and manage a comprehensive digital customer experience strategy.</li><li>Oversee the development of an integrated customer facing energy management platform for our customers, bringing together separate platforms into one unified experience.</li><li>Collaborate with IT and product development teams to integrate customer portals with back-end systems (ERP, CRM, etc.) to streamline order processing, account management, and data exchange between systems and platforms.</li><li>Partner with different business units to understand their specific needs and ensure the customer’s online experience caters to diverse customer requirements across product offerings and business units.</li><li>Work with sales teams to develop content and functionalities that drive customer adoption and engagement with the customers platform(s).</li><li>Prioritize proposed enhancements to reflect the Company’s business needs, gaining alignment from relevant internal stakeholders, and feedback from external users build business requirements for continuous improvements.</li><li>Analyze customer feedback and user data to identify trends and opportunities for portal improvement and feature development.</li><li>Manage vendor relationships for any third-party portal technologies or integrations.</li><li>Stay abreast of industry trends and identify opportunities to enhance the platform's functionality and competitiveness.</li></ul>Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Bachelor’s degree in business administration, marketing, or related field.</li><li>7+ years of experience in digital experience management or B2B e-Commerce</li><li>Proven experience in managing and optimizing customer portals and related applications.</li><li>Strong understanding of customer journey mapping and user flow modeling.</li><li>Excellent analytical skills with the ability to interpret customer data and associated reports.</li><li>Experience collaborating with cross-functional teams, especially interfacing with IT teams.</li><li>Experience with project management methodologies and software.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Working knowledge of the energy sector is highly desired.&nbsp; &nbsp; &nbsp;&nbsp;</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

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