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OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint. Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented.Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

OnPoint Community Credit Union

Mortgage Loan Officer-Andresen & Orcards

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint. Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented.Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li></ul>&nbsp;&nbsp;At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. &nbsp;We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;

Mortgage Loan Officer - W. Salem, Corvallis, Albany

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint.Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented. </li><li>Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;

Mortgage Loan Officer - Remote

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.The Mortgage Experience Associate will be responsible for supporting the Mortgage Originations team by ordering supporting documents (including translations, international credit reports etc.). This role is also responsible for direct interaction with customers, and collaborating directly with mortgage support team, loan officers, and external vendorsAs our Mortgage Experience Associate you will:<ul><li>Prioritize work flow to meet deadlines</li><li>Serve as liaison to Mortgage Support Teams and external vendors</li><li>Proactively follow up on assigned tasks to ensure completion in timely manner&nbsp;</li><li>Manage mortgage process to ensure positive customer experience &nbsp;</li><li>Work closely with first time homebuyers who will require extra attention to understand program options, mortgage guidelines and what to expect throughout the process</li><li>Interact with the client regarding complex situations relating to third party grants, down payment assistance and closing cost coverage</li></ul>For this role, HSBC targets a pay range between $55,900 and $83,900.The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Minimum of an associate’s degree in business, related field or equivalent experience</li><li>Minimum of an associate’s degree in business, related field or equivalent experience</li><li>5 years of proven experience</li><li>Fluent Spanish</li><li>Proven communications, decision-making, customer service, sales, support, problem-solving, multi-tasking and organizational skills&nbsp;</li><li>Proficiency with personal computers as well as pertinent mainframe systems and software packages</li><li>Ability to work independently, handle detail and maintain confidentiality&nbsp;</li><li>Working knowledge of the mortgage process, including pricing, registration, processing and closing</li><li>Incumbents in this role must successfully register with the Nationwide Mortgage Licensing System Registry (NMLSR) and must obtain a unique identifier through the registry that will be provided to consumers with whom the incumbent interacts. In addition, incumbents in this role must successfully renew their registration with the Nationwide Mortgage Licensing System Registry (NMLSR) annually</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC

Mortgage Experience Associate

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.The Mortgage Specialist is actively involved in each key aspect of the loan process and is responsible for ensuring a shortened cycle time by providing exceptional service to third parties and internal departments from Application through Funding. This individual is proficient in collecting and analyzing a broad range of credit, collateral and compliance documents related to the mortgage process, ensuring loan quality and integrity. More importantly, the Mortgage Specialist exhibits well developed communication and interpersonal skills and the ability to work effectively with consumers, underwriting, mortgage experience associates, sales representatives, third party vendors and other parties linked to the mortgage transaction.&nbsp;As our Mortgage Specialist you will:<ul><li>Interact with the client regarding complex situations relating to third party grants, down payment assistance and closing cost coverage</li><li>Evaluate credit worthiness by completing a thorough review and evaluation of third-party mortgage documentation to assess accuracy and credit risk. Analyze international credit reports, foreign verification of employment and perform project reviews to support a credit risk decision. Analyze collateral documentation to ensure collateral supports HSBC’s overall risk</li><li>Ensure a consistent and proactive approach to prior-to-doc condition clearing, in an effort to constantly increase pull-through percentage. &nbsp;Meet or exceed current daily production expectations while ensuring accuracy and quality standards</li><li>Adhere to all federal, state and HSBC regulatory compliance polices while maintaining HSBC Code of Ethics. Ensure that HSBC’s security interest in the mortgage is protected</li><li>Utilize professional judgement for early identification and effective resolution or escalation of issues that arise</li><li>Develop and sustain relationships with third party vendors. Communicate and monitor quality performance and established standards</li><li>Immediately notify all necessary parties of irregularities relative to standard HSBC policy/guidelines</li><li>Responsible for pipeline management, taking ownership of loan processes, risk decisions and accountability for meeting or exceeding service level agreements with a proactive approach toward exceeding customer expectations</li><li>Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, quality, operational risk, etc.)</li><li>Complete other related duties as assigned, including but not limited to: providing guidance and training to less experienced personnel. Support HSBC’s diversity programs. &nbsp;Adhere strictly to compliance and operational risk controls with HSBC and regulatory standards, policies and practices: report control weaknesses, compliance breaches and operational loss events</li></ul>For this role, HSBC targets a pay range between $50,000 and $75,000.The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Knowledge of Mortgage Products, Documents, Investor, and Compliance Requirements</li><li>Ability to make sound decisions based on information provided and defined policies</li><li>Ability to effectively multi-task and manage numerous duties/deadlines simultaneously, while maintaining high quality</li><li>Strong customer service, organizational and communication (written/oral) skills</li><li>Minimum of 2 years proven bank, mortgage business, mortgage systems related experience or equivalent</li><li>Minimum of bachelor’s degree in business, accounting, related field, or equivalent experience</li><li>Proven communications, organizational, analytical, administrative, problem-solving, and interpersonal skills</li><li>Proficiency with personal computers as well as pertinent HSBC systems and software</li><li>Ability to meet deadlines and objectives independently and within the team</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Mortgage Specialist

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.The Sr. Mortgage Specialist will be responsible for Closing Disclosure preparation, pre-closing condition satisfaction, closing package preparation and funding preparation. &nbsp;Interaction with the client regarding third-party grants, down payment assistance and closing cost coverage is required.As our Sr. Mortgage Specialist you will:<ul><li>Prepare accurate mortgage loans for closing, interacting with the client, recognizing that programs may be complex, including closing cost coverage, down payment assistance, and third-party grants</li><li>Support Change Circumstance, review disclosures, ensure timely and accurate closing disclosures are provided</li><li>Perform fee analysis and demonstrate understanding of estimated/final fees and fee tolerances</li><li>Generate accurate Closing Disclosures to support TRID and applicable regulations.</li><li>Achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk, etc)</li><li>Meet all performance targets including standards in quality and productivity</li><li>Abide by first call resolution in alignment with global standards to promote customer satisfaction</li></ul>For this role, HSBC targets a pay range between $50,000 and $75,000.The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Closing experience or related experience as well as knowledge of Mortgage systems (both LOS and Image)</li><li>Minimum of 2 years proven bank, mortgage business, mortgage systems related experience or equivalent</li><li>Minimum of bachelor’s degree in business, accounting, related field or equivalent experience</li><li>Proven communications, organizational, analytical, administrative, problem-solving, project management and interpersonal skills</li><li>Proficiency with personal computers&nbsp;</li><li>Ability to meet deadlines and objectives independently and within the team</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Sr. Mortgage Specialist

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.AMEX Assurance Co. (AAC) provides insurance protection for American Express Card Members through implicit card benefits, and fee/add-on insurance products to both Card Members and non-Card Members. This exciting opportunity will reside in the Claim and Servicing Operations department of AAC, and primary responsibilities will include enrolling, servicing, and adjudication of insurance policies and claims; this role provides an exciting opportunity to handle claims for the Retail and Warranty products in the AMEX Assurance Co. Insurance portfolio.&nbsp;Your duties may include but are not limited to:<ul><li>Investigation by using tools available to settle claims quickly and efficiently</li><li>Maintaining state compliance</li><li>Decision making of claims for these products, as well as direct phone interaction with the customer to ensure timely decisions</li><li>Researching warranties and repair estimates by making outbound calls to businesses and manufacturers</li><li>This position does not require previous insurance experience.&nbsp; We will provide you with all the necessary tools to be successful!</li></ul>This position is based in Phoenix, AZ and the ideal candidate will work 3 days onsite / 2 days remotely. The hours of operation are:&nbsp; Monday - Friday 6am-5pm MST - with rotational weekends.&nbsp;&nbsp;Minimum Qualifications:<ul><li>Customer First Principles demonstrated through excellent verbal, written and interpersonal communication skills</li><li>Passion for exceptional service</li><li>Strong phone skills</li><li>Ability to adapt to multiple demands, shifting priorities and rapid changes in workflow</li><li>Ability to demonstrate initiative with minimal supervision to drive results</li><li>Strong problem-solving skills, time management and organizational skills</li><li>Superior level of accuracy and attention to detail.</li><li>Strong proficiency in PC skills, including MS Word and Excel</li></ul>Preferred Qualifications:<ul><li>Insurance or Customer Service industry experience preferred but not required</li><li>A current Claims Adjuster License is a plus</li><li>If a license is not currently held, the applicant must be able to obtain the necessary license during the time frame allowed prior to training. Upon hiring, candidate will have 2 attempts to pass the Arizona Licensing exam.&nbsp;&nbsp;If the exam to obtain your license cannot be passed, within 2 attempts, employment will be terminated. We have a 98% pass rate.</li></ul>Salary Range: $20.00 to $24.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Insurance Claims Representative - Hybrid - PHX, AZ

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThis position is responsible for collecting and processing invoices along with developing and implementing programs, projects, and initiatives that enhance the overall resident insurance business operations, communication, and workflow efficiencies.JOB DESCRIPTION<ul><li>Receives, verifies, and processes invoices for payment and corporate bill back, while working with vendors and communities to research discrepancies and resolve billing issues.</li><li>Participates in the analysis, testing and deployment of application upgrades to resident insurance business processes.</li><li>Notifies management of project risks and impediments; proactively works with other members of the team to complete assigned tasks as defined by project scope and timelines. Defines and scopes related project tasks, goals and deliverables with proper timelines and schedules.</li><li>Creates ad-hoc queries and reports. Understands business reporting requirements, assists with the design and development requirements for reports, and delivers agreed upon results.</li><li>Establishes and maintains relationships with assigned vendor contacts.</li><li>Attends weekly meetings and stays abreast of current vendor goals, concerns, and master plan.</li><li>Completes various financial, accounting, administrative, and other reports and analysis. Performs other duties as assigned or necessary.</li><li>Communicates and coordinates with other internal departments as necessary.</li><li>Leads in gathering business and functional requirements that enhance overall business operations, communication, and workflow efficiencies.</li><li>Evaluates, recommends, and develops business process improvements and enhancements, including developing detailed workflow diagrams, charts, and project plans from concept through implementation.</li></ul>Other Responsibilities:<ul><li>Completes projects, tasks, assignments and other work that is unique to the specific business area (including those requiring special knowledge and or skills), follows department policies and procedures, and meets standards, metrics, and other benchmarks used within the department for evaluating performance and results.</li></ul>Knowledge, Skills, Abilities:<ul><li>Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members and&nbsp;to reconcile and process invoices and payments.</li><li>Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order&nbsp;to complete required reports.</li><li>Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents,&nbsp;clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm&nbsp;when addressing and resolving customer problems.</li><li>Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions,&nbsp;and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.</li><li>Ability to operate basic office machines such as copiers, faxes, general office equipment, and multi-line telephone&nbsp;systems.</li><li>Employment history that demonstrates the application and usage of administrative, secretarial, or office support&nbsp;skills demonstrating capability of providing administrative and clerical support.</li></ul>#LI-RS1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Resident Insurance Business Systems Specialist

Job Description and RequirementsRandolph-Brooks Federal Credit Union is offering a sign-on bonus for the Mortgage Servicing Collector hired on or before September 30, 2024! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings).Join our team today!The Mortgage Servicing Collector is responsible for contacting members who have gone delinquent on their mortgage and/or commercial loan(s) in an effort to collect payments and/or negotiate payment plans, while providing excellent member service. In addition, will ensure all commercial and mortgage servicing time lines are met, and loss mitigation options are reviewed and discussed with risk borrowers. The Mortgage Servicing Collector will also support the Remarketing Analyst with mortgage consignments, vehicle transportation, title releases and assigned auction support activities with vehicle consignments. &nbsp;Essential Functions and Responsibilities:<ul><li>Provide excellent and considerate member service</li><li>Maintain a high volume of outbound and inbound phone calls</li><li>Collect payments on past due mortgage and/or commercial loans and negotiate payment plans</li><li>Review member status for possible loss mitigation options</li><li>Monitor queue reports to effectively manage delinquent mortgage portfolio</li><li>Initiate foreclosure proceedings when applicable</li><li>Initiate mortgage servicing initiatives when applicable</li><li>Identify and recommend loans for site visits or inspection</li><li>Manage account restrictions and member's account services</li><li>Conclude and perform auto sales and real estate closing transactions</li><li>Generate written communication when applicable</li><li>All other duties as assigned (Note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Minimum of 1 year collections or call center experience</li><li>Detailed knowledge of various mortgage loan products&nbsp;</li><li>General knowledge of collection laws and the bankruptcy and foreclosure process</li><li>Ability to maintain and exceed collector performance metric goals</li><li>Strong attention to detail</li><li>Commitment to excellent customer/member service</li><li>Ability to prioritize and manage multiple responsibilities</li><li>Excellent written and verbal communication abilities</li><li>Basic user level knowledge of Microsoft Office</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Mortgage Servicing Collector

We are searching for an experienced Full-Time&nbsp;Universal Banker at our&nbsp; Carmel&nbsp;Branch. Carmel, Indiana 46032 &nbsp;Essential FunctionResponsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding Everwise Credit Union’s wallet share.Primary Responsibilities &amp; Duties<ol><li>Maintains a high level of member service in accordance with the Everwise Credit Union's Service Expectations.</li><li>This position will perform a broad variety of member service functions with accuracy and in a timely manner.&nbsp; These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center)</li><li>Responsible for maintaining a high level of confidentiality about member account information.</li><li>Meets or exceeds established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need.</li><li>Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly.</li><li>May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties.</li><li>Complies with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA and etc.</li><li>Volunteers for special projects within the scope of job responsibilities.</li><li>Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction.</li><li>Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union.</li></ol>Specific Skills<ul><li>Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication</li><li>Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and Everwise Credit Union.</li><li>High level of Everwise Credit Union product knowledge with a full understanding of needs-based selling.</li><li>Proficient cash handling skills.</li><li>Ability to work in a fast-paced diverse and universal environment.</li><li>Practical application and general understanding of various computer applications</li><li>Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.</li></ul>Accountability<ul><li>Responsible for using product knowledge to cross-sell and clearly communicate product features to staff and members.</li><li>Must have a full understanding of needs-based selling, practice and use of Relationship Building with Conversations techniques in accordance with Everwise Credit Union’s Sales Process.</li><li>Responsible for daily decisions made within established guidelines set by the supervisor/manager, meeting pay-for-performance goals and displaying a positive image of the Credit Union.</li><li>Accountable for understanding and applying Everwise Credit Union policies and procedures relating to the Bank Secrecy Act (BSA/AML, CIP and OFAC).</li><li>Responsible for using all identified security precautions about cash, checks and account management.</li><li>Accountable for Performance Management Goals as agreed upon with Supervisor.</li></ul>Minimum Requirement<ul><li>High School Diploma, GED or equivalent certification.</li><li>Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred.</li></ul>Non-ExemptOur company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

19 Banking / Insurance Jobs