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We are searching for an experienced Member Services Representative.&nbsp; This hybrid role is located in South Bend, IN or Whiting, IN or Indianapolis, IN. &nbsp;Essential FunctionThe Virtual Member Service Representative is responsible for assisting members, via our Interactive Teller Machine, with their financial needs by answering questions, performing financial transactions, resolving issues and providing information to ensure quality service. Timely service the needs of the members and enhance their financial relationship with the Credit Union.&nbsp;Primary Responsibilities &amp; Duties<ol><li>Maintains a high level of member service in accordance with Everwise Service Expectations.&nbsp;Responsible for processing member transactions (handling of cash and checks, account deposits, account transfers, payments) in a</li><li>proficient and accurate manner while adhering to Everwise procedures Security guidelines.</li><li>Responsible for maintaining a high level of confidentiality about member account information.</li><li>Engage with members in an informative, knowledgeable, and helpful manner about Everwise products and services through our Interactive Teller Machine.</li><li>Perform outbound calling by reviewing, updating and calling prospect list, following up with members and calling on call campaigns regularly.</li><li>Performs changes to existing account as requested by members.</li><li>Complies with the credit union Check cashing, and transaction approval limit policies.</li><li>Has a strong understanding of and complies with Reg CC, Check Handling, Reg D, BSA etc.</li><li>Assumes leadership role. This includes, but is not limited to, volunteering for special projects within the scope of job responsibilities, assuming additional duties assigned by supervisor/manager that assisting with the growth and advancement of the Credit Union.</li><li>Participate in continuing education as assigned.</li><li>Problem Resolution Effectively use Relationship Building with Conversation to handle member concerns and provide first contact resolution and build lasting member relationships through exceptional service</li><li>Educate and promote the use of ITM’s with members</li><li>Proficiently utilize various computer applications to assist with member and team member support and satisfaction</li><li>Identify and discuss opportunities to promote credit union products and services to retain members and increase wallet share.</li></ol>**Variability in hours including weekend and holiday hoursSpecific Skills<ul><li>Self-driven</li><li>&nbsp;Interpersonal and human relation skills needed to interact with the membership and team members in a professional environment</li><li>Must have excellent communication skills that transcend a video/electronic face to face member environment. Must be comfortable with being on camera.</li><li>Skills in Microsoft programs</li><li>High level of Everwise product knowledge with a full understanding of needs- based selling.</li><li>Ability to proactively problem solve by demonstrating concern and empathy while seeking a resolution that is in the best interest of the member andEverwise.</li><li>Excellent communication skills using clear and pleasant voice.</li><li>Ability to sit and/or stand at a desk for an extended period of time.</li><li>Ability to multitask: Will be required to use 2-3 software programs concurrently to complete a transaction</li></ul>Accountability<ul><li>Must have a high degree of Everwise product knowledge, full understanding of needs-based selling, practice and use LAER techniques.</li><li>&nbsp;Accountable for understanding and applying Everwise policies and procedures relating to the Bank Secrecy Act (BSA/AML, CIP and OFAC).</li><li>Accountable for Performance Management Goals as agreed upon with Supervisor.</li><li>Accountable for understanding and applying government laws and regulations and Everwise policies and procedures relating to the Anti-Money Laundering Regulations including but not limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.</li></ul>Minimum Requirement<ul><li>High school diploma or equivalent experience</li><li>Experience working in a financial environment</li><li>Six months of member service experience</li></ul>Non-Exempt Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Everwise Credit Union

Member Services Representative

We are searching for an experienced Part-Time&nbsp;Universal Banker at our&nbsp;Gary Branch. Gary, Indiana &nbsp;Essential FunctionResponsible for providing high quality service on a wide variety of general financial services. This role is also responsible for the sales and servicing of all credit union products and services, while focusing on building relationships and expanding Everwise Credit Union’s wallet share.Primary Responsibilities &amp; Duties<ol><li>Maintains a high level of member service in accordance with the Everwise Credit Union's Service Expectations.</li><li>This position will perform a broad variety of member service functions with accuracy and in a timely manner.&nbsp; These functions may include, but are not limited to, cash handling, financial transactions, account maintenance, opening new accounts, operating an ITM (Interactive Teller Machine) and supporting MCC (Member Contact Center)</li><li>Responsible for maintaining a high level of confidentiality about member account information.</li><li>Meets or exceeds established referral and sales goals, by listening for clues in conversations, asking open-ended questions, assisting with product promotions, or referring the member to the appropriate partner to address their need.</li><li>Assists in outbound call efforts by reviewing, updating and calling on prospect lists, following up with members and calling on call campaigns regularly.</li><li>May assume additional retail functions including, but not limited to drawer audits, member account maintenance, and vault duties.</li><li>Complies with the credit union Check Cashing, Cash Control and Transaction Approval Limits policies. For example, Reg CC, SAR, CTR, Check handling, Reg D, BSA and etc.</li><li>Volunteers for special projects within the scope of job responsibilities.</li><li>Responsible for problem solving through research, using open-ended questions, and consistent follow up to ensure member satisfaction.</li><li>Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary for the continued growth and advancement of the Credit Union.</li></ol>Specific Skills<ul><li>Excellent human relation skills needed to interact with the membership in a professional environment including listening skills, and verbal/written communication</li><li>Ability to proactively problem solve by demonstrating concern and empathy while seeking a solution that is in the best interest of the member and Everwise Credit Union.</li><li>High level of Everwise Credit Union product knowledge with a full understanding of needs-based selling.</li><li>Proficient cash handling skills.</li><li>Ability to work in a fast-paced diverse and universal environment.</li><li>Practical application and general understanding of various computer applications</li><li>Ability to lift to 15 pounds at times due to coin bags and boxes of rolled coin.</li></ul>Accountability<ul><li>Responsible for using product knowledge to cross-sell and clearly communicate product features to staff and members.</li><li>Must have a full understanding of needs-based selling, practice and use of Relationship Building with Conversations techniques in accordance with Everwise Credit Union’s Sales Process.</li><li>Responsible for daily decisions made within established guidelines set by the supervisor/manager, meeting pay-for-performance goals and displaying a positive image of the Credit Union.</li><li>Accountable for understanding and applying Everwise Credit Union policies and procedures relating to the Bank Secrecy Act (BSA/AML, CIP and OFAC).</li><li>Responsible for using all identified security precautions about cash, checks and account management.</li><li>Accountable for Performance Management Goals as agreed upon with Supervisor.</li></ul> &nbsp;Minimum Requirement<ul><li>High School Diploma, GED or equivalent certification.</li><li>Six months of retail sales and/or cash handling experience or equivalent experience within a financial institution or related field preferred.</li></ul> Non-ExemptOur company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Universal Banker

Teller / Universal Banker Associate - Full Time$18.00 - $20.00 Per hourAs America’s first billion-dollar black-owned bank, Liberty Bank and Trust is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively. If you have customer service experience or banking experience, we’d love to hear from you! To learn more about us, please visit our website at <a href="http://www.libertybank.net" target="_blank">www.libertybank.net</a>Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, oruntapped talent, we believe in the possibility of financial freedom.The Universal Banker Associate provides first-line, quality customer service through face-to-face performance of primary bank transactions. This position will also utilize communication opportunities to offer additional bank services and products.At Liberty Bank and Trust, you'll find that there's freedom here - for our customers and you.What does it take to become a Teller / Universal Banker Associate?•&nbsp; &nbsp;&nbsp;Greet customers in the lobby, drive thru and/or on the phone.•&nbsp; &nbsp;&nbsp;Opens new deposit accounts.•&nbsp; &nbsp;&nbsp;Processes deposits, withdrawals, cash checks and other teller transactions.•&nbsp; &nbsp;&nbsp;Responsible for the security of assigned cash drawer and balances daily with data displayed on computer screen.•&nbsp; &nbsp;&nbsp;Processes deposits from ATM and night depository.•&nbsp; &nbsp;&nbsp;Identify and initiate sales opportunities.•&nbsp; &nbsp;&nbsp;Process and proof daily transactions through back counter; ensure proper holds are placed on checks according to regular CC&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; guidelines.•&nbsp; &nbsp;&nbsp;Assists all retail related positions as needed/assigned.BenefitsAs you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:•&nbsp; &nbsp;&nbsp;Paid vacation and holidays, personal and sick days•&nbsp; &nbsp;&nbsp;Medical, Dental and Vision•&nbsp; &nbsp;&nbsp;FSA•&nbsp; &nbsp;&nbsp;Adoption Assistance•&nbsp; &nbsp;&nbsp;Life Insurance•&nbsp; &nbsp;&nbsp;Educational Reimbursement•&nbsp; &nbsp;&nbsp;401K and match•&nbsp; &nbsp;&nbsp;EAP/Health and Welfare Assistance•&nbsp; &nbsp;&nbsp;Training and Development•&nbsp; &nbsp;&nbsp;Online Marketplace* discounts on a variety of goods and services•&nbsp; &nbsp;&nbsp;Leadership Development•&nbsp; &nbsp;&nbsp;ERG/ Ambassador Group•&nbsp; &nbsp;&nbsp;Free and reduced-rate bank servicesWe do our best to make sure Liberty Bank and Trust is an incredible place not just to work but to build a career. We want you to learn, grow, and share in the success you help create. Within the company, there is also a future opportunity for growth.Ready to reinvent banking? We’re ready to talk about what’s next, and if you are too, please apply today!We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Insperity

Teller / Universal Banker Associate - Kansas City

Mortgage Loan Processor – RemoteAs America’s first billion-dollar black-owned bank, Liberty Bank and Trust&nbsp;is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively. If you have customer service experience or banking experience, we’d love to hear from you! To learn more about us, please visit our website at <a href="http://www.libertybank.net" target="_blank">www.libertybank.net</a>Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom.As a Mortgage Loan Processor, you’ll be responsible for processing and closing a minimum of 10 loans monthly while maintaining a pipeline conducive to meeting the minimum requirement. You must maintain a quality pipeline with a 30-day average to final disposition and will be responsible for the secure and accurate accumulation of loan documentation. Additionally, you will ensure the timely and compliant closing of all types of residential mortgage loans within established deadlines.Responsibilities:<ul><li>Maintains a secured environment to process loan files.</li><li>Procures verifications for credit items which include, but are not limited to employment, asset information, rental history, credit reports, etc.</li><li>Researches and verifies account information and resolves problems for customers as needed.</li><li>Liaisons with third party vendors (appraisal, title, insurance, etc.) to obtain necessary documentation for loan approval.</li><li>Reviews documentation and provides conditions for loan approvals needed to comply with underwriting guidelines: borrower documentation, credit, and collateral documentation.</li><li>Analyzes and interprets financial data to fit established parameters set by industry.</li><li>Understands and uses computer programs and systems for the tracking and processing of loans in the loan operating system (LOS).</li><li>Provides support duties for management and Mortgage Consultants as needed.</li><li>Ensures that all necessary disclosures (state, federal and company specific) are provided to client as required.</li><li>Communicates any&nbsp;concerns on&nbsp;possible misrepresentation&nbsp;or&nbsp;fraudulent documentation/activity to Management, if necessary.</li><li>Communicates all issues affecting loan process and approval with applicable Mortgage Consultant.</li><li>Works with underwriting and closing departments to ensure that quality of loan submissions is consistent with maintaining the efficiencies of the loan file flow.</li><li>Communicates concerns or suggestions on improving overall systems to Management when appropriate.</li><li>Assists with problem-solving when issues arise that involve the successful closing of requested residential loan.</li><li>Maintains necessary pipeline management to ensure timely closings of all loans.</li><li>Participates in proactive team efforts to achieve departmental and company goals.</li><li>Participates in a positive teamwork environment through example and sharing of knowledge and skill.</li><li>Complies with all compliance policies, practices, and procedures.</li></ul>Education/Experience:<ul><li>High school diploma or general education degree (GED) required; or 2 to 3 years related experience and/or training; or equivalent combination of education and experience.</li><li>Demonstrated success in working with FHA, VA, and Conventional Loans is required.</li><li>Understanding in how to read multiple types of underwriting guidelines and be able to do Full Document Processing.</li><li>Industry experience within the past 12 months and current understanding of compliance and regulatory issues.</li><li>Familiar with DU, LP, FHA connection preferred.</li><li>Working knowledge of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.</li><li>Working knowledge of Encompass, CALYX, and other mortgage software.</li><li>Some travel may be required.</li></ul>BenefitsAs you might expect, we value every member of our team.&nbsp;Their commitment to your success is enhanced by competitive compensation of $20.00-$25.00 hourly depending on experience, and an extensive benefits package including:<ul><li>Paid vacation and holidays, personal and sick days</li><li>Medical,&nbsp;Dental&nbsp;and&nbsp;Vision</li><li>FSA</li><li>Adoption&nbsp;Assistance</li><li>Life&nbsp;Insurance</li><li>Educational&nbsp;Reimbursement</li><li>401K&nbsp;and&nbsp;match</li><li>EAP/Health&nbsp;and&nbsp;Welfare&nbsp;Assistance</li><li>Training&nbsp;and&nbsp;Development</li><li>Online&nbsp;Marketplace*&nbsp;discounts&nbsp;on&nbsp;a&nbsp;variety&nbsp;of&nbsp;goods&nbsp;and&nbsp;services</li><li>Leadership&nbsp;Development</li><li>ERG/&nbsp;Ambassador&nbsp;Group</li><li>Free and reduced-rate bank services</li></ul>Weareanequalopportunityemployer,andallqualifiedapplicantswillreceiveconsiderationforemployment without regardto race, color, religion, sex, national origin, disability status, protectedveteranstatus, orany&nbsp;other characteristic protected by law. &nbsp;

Mortgage Loan Processor

&nbsp;Mortgage Loan OriginatorAmerica’s first billion-dollar black-owned bank,&nbsp;Liberty Bank and Trust&nbsp;is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively.Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom.As a Mortgage Loan Originator, you will originate portfolio loans, secondary market conventional, FHA, and VA loans compliant with investor requirements and all State and Federal laws and regulations. You will also create a new mortgage loan business for the bank by working with realtors, builders, past clients, in-bank referrals, and other referral partners.At Liberty Bank and Trust, you'll find freedom here - for our customers and you.To be successful in this role, you should have:<ul><li>Bachelor's degree in Business, Accounting, Finance or other relevant field</li><li>At least 5 years of related experience and/or training</li><li>Knowledge of conventional and/or government guidelines, loan processing, underwriting, and/or closing procedures/federal lending regulations governing real estate lending is a plus</li><li>Ability to manage a heavy pipeline of 25 plus loans and be familiar with FHA, VA, Federal Housing, Rural Housing, and HUD guidelines</li><li>Knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint</li><li>Certificates and Licenses: Nationwide Mortgage Licensing System (NMLS)</li><li>Knowledgeable in using various types of mortgage software applications</li><li>Strong interpersonal and customer service skills</li><li>High degree of accuracy</li><li>Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed</li><li>Service-oriented, polite, and respectful</li><li>Problem-solving, attention to detail, and analytical skills</li><li>Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals or government regulations</li><li>Ability to read, analyze and interpret financial reports and/or legal documents</li><li>Ability to write routine reports and business correspondence</li><li>Continue to expand knowledge of issues influencing the industry and the organization</li><li>Strong verbal and written communication skills</li><li>Excellent organizational skills</li><li>Solid skills and in-depth knowledge of mortgage lending theory and practice</li></ul>Your responsibilities as the Mortgage Loan Originator will include:<ul><li>Be active in the community and in job-related organizations to enhance the network of beneficial contacts to achieve mortgage sales goals and objectives</li><li>Market and promote Liberty Bank’s loan programs and financial products in the community</li><li>Originate loans and meets the Company’s minimum production standards by taking complete and accurate loan applications, using Liberty Bank’s product set, processes, and systems</li><li>Respond to customer inquiries and referrals that are generated from both their contacts and other Liberty Bank business channels</li><li>Conduct interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gathers any additional required information</li><li>Take a complete application and collects all required documentation (such as income tax return, bank account number, purchase agreement, and property description, etc.) for verification</li><li>Prepare the borrower(s) for the process and keeps ALL the parties involved in the process up to date on all critical developments and the status of the application</li><li>Inform the applicant of closing costs such as appraisal, credit report, and notary fees</li><li>Coordinate the closing with the borrower(s), closing agents, Realtors, and others involved in the transaction</li><li>Ensure exceptional customer service by maintaining a thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to HMDA requirements</li><li>Develop strong partnerships with employees to promote mortgage loan originations through the corporate footprint</li><li>Build and maintain good relationships with customers and referral partners</li><li>Exhibit consultative sales and promotional experience to provide recommendations based on financial analysis and acumen, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances</li><li>Maintain the mortgage file to ensure all paperwork and documentation are current and accurate</li><li>Maintain, audit, and update loan documents in Encompass according to the Mortgage Department’s policies and procedures</li><li>Maintain current knowledge of the Bank’s policies and procedures, as well as state and federal regulations, as they relate to documents and funding</li><li>Reconcile all fees and figures relating to each loan accurately and timely</li><li>Perform other duties as assigned</li></ul>BenefitsAs you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:<ul><li>Paid vacation and holidays, personal and sick days</li><li>Medical, Dental, and Vision</li><li>Life Insurance</li><li>FSA</li><li>Adoption Assistance</li><li>Educational Reimbursement</li><li>401K and match</li><li>Employee Stock Purchas Plan</li><li>EAP/Health and Welfare Assistance</li><li>Training and Development</li><li>Online Marketplace* discounts on a variety of goods and services</li><li>Leadership Development</li><li>ERG/ Ambassador Group</li><li>Free and reduced-rate bank services</li></ul>We do our best to make sure Liberty Bank and Trust is an incredible place not just to work but to build a career. We want you to learn, grow and share in the success you help create. &nbsp;Within the company, there is also a future opportunity for growth.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Mortgage Loan Originator

Community Mortgage Loan OriginatorAmerica’s first billion-dollar black-owned bank,&nbsp;Liberty Bank and Trust&nbsp;is a part of history, and we don’t take that success or the privilege to serve our customers lightly. Liberty and our legacy institutions, with branches in 11 states, have stood steadfastly with underserved and often-forgotten communities for over 100 years.We are growing and building our team with people who want to expand their horizons and surround themselves with inclusive, mission-driven peers looking to impact communities and families positively.Our mission is to carry on the important work of generations of black-owned bank operators by preserving and providing access to affordable financial products and services to traditionally underserved markets. Liberty has been a lifeline for many who have pursued dreams of homeownership, growing businesses, providing for college, or even starting lifelong careers.We strive to be as resilient as the people we serve. Whether it’s a community, a burgeoning business, or untapped talent, we believe in the possibility of financial freedom.We have a fantastic opportunity to join the Liberty Bank and Trust mortgage team. If you have experience in community mortgage origination, we’d love to hear from you!&nbsp;&nbsp;To learn more about us, please visit our website at:&nbsp;<a href="http://www.libertybank.net" target="_blank">www.libertybank.net</a>As a Community Mortgage Loan Originator, you will originate portfolio loans, secondary market conventional, FHA, and VA loans compliant with investor requirements and all State and Federal laws and regulations. You will also create a new mortgage loan business for the bank by working with realtors, builders, past clients, in-bank referrals, and other referral partners.At Liberty Bank and Trust, you'll find freedom here - for our customers and you.To be successful in this role, you should have:<ul><li>Bachelor's degree in Business, Accounting, Finance or other relevant field</li><li>At least 5 years of related experience and/or training</li><li>Knowledge of conventional and/or government guidelines, loan processing, underwriting, and/or closing procedures/federal lending regulations governing real estate lending is a plus</li><li>Ability to manage a heavy pipeline of 25 plus loans and be familiar with FHA, VA, Federal Housing, Rural Housing, and HUD guidelines</li><li>Knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint</li><li>Certificates and Licenses: Nationwide Mortgage Licensing System (NMLS)</li></ul><ul><li>Knowledgeable in using various types of mortgage software applications</li><li>Strong interpersonal and customer service skills</li><li>High degree of accuracy</li><li>Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed</li><li>Service-oriented, polite, and respectful</li><li>Problem-solving, attention to detail, and analytical skills</li><li>Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals or government regulations</li><li>Ability to read, analyze and interpret financial reports and/or legal documents</li><li>Ability to write routine reports and business correspondence</li><li>Continue to expand knowledge of issues influencing the industry and the organization</li><li>Strong verbal and written communication skills</li><li>Excellent organizational skills</li><li>Solid skills and in-depth knowledge of mortgage lending theory and practice</li></ul>Your responsibilities as the Mortgage Loan Originator will include:<ul><li>Be active in the community and in job-related organizations to enhance the network of beneficial contacts to achieve mortgage sales goals and objectives</li><li>Market and promote Liberty Bank’s loan programs and financial products in the community</li><li>Originate loans and meets the Company’s minimum production standards by taking complete and accurate loan applications, using Liberty Bank’s product set, processes, and systems</li><li>Respond to customer inquiries and referrals that are generated from both their contacts and other Liberty Bank business channels</li><li>Conduct interviews with prospective borrowers to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines, and gathers any additional required information</li><li>Take a complete application and collects all required documentation (such as income tax return, bank account number, purchase agreement, and property description, etc.) for verification</li><li>Prepare the borrower(s) for the process and keeps ALL the parties involved in the process up to date on all critical developments and the status of the application</li><li>Inform the applicant of closing costs such as appraisal, credit report, and notary fees</li><li>Coordinate the closing with the borrower(s), closing agents, Realtors, and others involved in the transaction</li><li>Ensure exceptional customer service by maintaining a thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies, and adhering to HMDA requirements</li><li>Develop strong partnerships with employees to promote mortgage loan originations through the corporate footprint</li><li>Build and maintain good relationships with customers and referral partners</li><li>Exhibit consultative sales and promotional experience to provide recommendations based on financial analysis and acumen, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances</li><li>Maintain the mortgage file to ensure all paperwork and documentation are current and accurate</li><li>Maintain, audit, and update loan documents in Encompass according to the Mortgage Department’s policies and procedures</li><li>Maintain current knowledge of the Bank’s policies and procedures, as well as state and federal regulations, as they relate to documents and funding</li><li>Reconcile all fees and figures relating to each loan accurately and timely</li><li>Perform other duties as assigned</li></ul>BenefitsAs you might expect, we value every member of our team. That's why we offer competitive pay and an extensive benefits package, including:<ul><li>Paid vacation and holidays, personal and sick days</li><li>Medical, Dental, and Vision</li><li>FSA</li><li>Adoption Assistance</li><li>Educational Reimbursement</li><li>401K and match</li><li>EAP/Health and Welfare Assistance</li><li>Training and Development</li><li>Online Marketplace* discounts on a variety of goods and services</li><li>Leadership Development</li><li>ERG/ Ambassador Group</li><li>Free and reduced-rate bank services</li></ul>We do our best to make sure Liberty Bank and Trust is an incredible place not just to work but to build a career. We want you to learn, grow and share in the success you help create.&nbsp;&nbsp;Within the company, there is also a future opportunity for growth.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

17 Banking / Insurance Jobs