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19-Jul-2024<h4>Lab Coordinator</h4>Harvard Medical School 66270BRJob SummaryBased on the Harvard Medical School Longwood Campus, the Department of Biomedical Informatics is a vibrant community of scientists, physicians, students, engineers, and staff whose goal is to advance the boundaries of knowledge in artificial intelligence, computational biology, and precision medicine. The working environment combines the best features of a startup (fast pace, flexibility) with those of one of the leading medical schools (excellent benefits, outstanding opportunities for learning, and great resources). The HIDIVE Lab directed by Nils Gehlenborg is seeking a strong applicant for the position of Lab Coordinator to join our team of researchers, engineers, and designers and shape the future of biomedical research! The HIDIVE Lab in the Department of Biomedical Informatics at Harvard Medical School is funded to develop data visualization tools and user interfaces for genomics, bioimaging, spatial single-cell biology data. The lab also participates in many national and international consortia such as the NIH Human Biomolecular Atlas Program (HuBMAP), the NIH Cellular Senescence Network (SenNet), the NIH Human Tumor Atlas Network (HTAN), the NIH Kidney Precision Medicine Network (KPMP), the Human Cell Atlas (HCA), and the NIH 4D Nucleome Consortium (4DN). As Lab Coordinator, you will help with administrative matters related to the operation and many projects of the lab and work closely with our team of 20-30 researchers, engineers, and designers. You will also work closely with other coordinators and administrators within the HIDIVE Lab, the Department, Harvard Medical School, and colleagues outside of the university. We value diversity, creativity, and initiative in a highly collaborative and interdisciplinary work environment. The HIDIVE Lab has an international reputation for creating high impact data visualization tools and we are driven to solve the most challenging design and engineering problems in biomedical data science. We would love to have you on our team!Position Description Administrative Support:<ul><li>Scheduling: Manage calendars, schedule meetings with both internal and external collaborators, and coordinate appointments for the research team. Directly manage the calendar of Dr. Gehlenborg and lab calendars.</li><li>Documentation: Maintain organized records of administrative documents, research activities, and meeting minutes. Follow up on action items and deliverables. Track publications, poster presentations, talks, and other research outputs by members of the lab. Maintain team database.</li><li>Standard Operating Procedures: Develop documentation and standard operating procedures to optimize lab internal processes in collaboration with the PI, R&amp;D Manager, and other coordinators.</li><li>Communication: Serve as a point of contact for internal and external stakeholders, handling inquiries and correspondence. Effectively and accurately communicate relevant information to the PI and project teams.</li><li>Event Coordination: Organize and coordinate lab and research-related events, seminars, and conferences.</li><li>Travel Booking: Coordinate conference travel and logistics for Dr. Gehlenborg and lab members, if needed.</li></ul> Financial Administration:<ul><li>Expense Monitoring: Assist in tracking project budgets and expenditures, analyze spending in collaboration with R&amp;D Manager and PI.</li><li>Purchasing and Invoice Processing: Support lab members in purchasing supplies, computers, and other materials. Handle the processing of invoices and reimbursements related to research activities.</li><li>Grant Support: Independently work with the grants manager in ensuring that lab expenses are used appropriately. Support PI and R&amp;D Manager with the preparation and organization of materials for grant proposals.</li></ul> Project Coordination:<ul><li>Meeting Management: Coordinate scientific and educational project calls and meetings on a regular basis. This includes scheduling, preparing meeting materials, keeping minutes, and distributing meeting materials and action items.</li><li>Progress Tracking: Track, follow-up, and communicate status of project milestones to ensure teams meet defined deliverables on time. Regularly check-in with collaborators and provide weekly updates to various stakeholders about progress and adjustments to timelines.</li><li>Reporting: Support the preparation and submission of reports to internal groups and sponsors as needed.</li><li>Standard Operating Procedures: Develop documentation of processes and standard operating procedures to organize managed projects in collaboration with the PI, R&amp;D Manager, and other coordinators.</li></ul> Additional Duties:<ul><li>Outreach: Manage content updates on the HIDIVE Lab website and social media pages such as LinkedIn.</li><li>Recruitment: Assist with the hiring process for new openings in the lab and coordinate all onboarding processes.</li><li>Visa Paperwork: Support PI with preparing student intern visa documents that need to be completed by the PI. Support the PI or other lab members if they require visas for work related travel.</li></ul>Basic QualificationsThree + years related administrative and coordination experience required. Higher education may count towards experience.Additional Qualifications and Skills<ul><li>Bachelor's Degree preferred.</li><li>Previous experience working in a research environment preferred.</li><li>Proven time management efficiency, and ability to work independently as well as collaboratively with others.</li><li>Strong oral and written communication skills, as well as interpersonal skills via email, in person, and telephone.</li><li>Experience handling complex and confidential information with discretion.</li><li>Ability to self-determine priorities and proactively anticipate upcoming needs.</li><li>Detail-oriented and superb organizational skills.</li><li>Ability to manage multiple projects and activities in a very busy work environment that is often deadline driven.</li><li>Experience with Harvard's financial and administrative systems is a plus.</li></ul>Additional InformationThis is a 12-month term appointment with the possibility of renewal contingent on funding. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade054DepartmentBiomedical InformaticsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Schedule37.5 hrs. per week | Monday - Friday | 8:30 am - 5:00 pmCommitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DK1

Harvard University FAS Human Resources

Lab Coordinator

18-Jul-2024<h4>MEDscienceLAB Teacher &amp; Program Coordinator</h4>Harvard Medical School 66410BRPosition DescriptionHMS MEDscience’s mission is to address the inspiration gap in STEM education by providing students with opportunities to enhance the necessary 21st Century skills for success in their academic and future careers. Our vision is that all students, regardless of background, education, or zip code, should have equal opportunities in education and the sciences. Our program immerses students in realistic and dynamic simulated medical emergencies that promote teamwork and problem-solving skills. HMS MEDscience engages over 3,600 high school students (including over 1,000 Boston Public School students) through school-year and summer programs. 65% of the students who engage in school-year programming identify themselves as being part of a racial/ethnic group that is underrepresented in medicine. The MEDscienceLAB Teacher &amp; Program Coordinator role is a position for an individual who is eager to teach in our MEDscienceLAB programs, manage the laboratory space, and help strategically grow this arm of the MEDscience Program. This position reports to the Assistant Director of MEDscienceLAB &amp; Forensics and serves on a growing team that is dedicated to the organization's laboratory and forensics science programs. In this role, the lead teacher will co-teach classes in our simulation lab and wet lab spaces. They will also be responsible for preparing all labs, coordinating lab classes and managing equipment needs. They will also be responsible for program coordination for all HMS MEDscienceLAB and MEDscienceLAB Forensics classes. This individual must be a team player excels in a fast-paced, dynamic, and highly interactive environment and who is looking for a challenging opportunity to learn and grow with support. This role will play an important part in a new pilot program, which focuses on preparing 18-25 year-old trainees for entry-level roles in life sciences laboratories. This role will support the Assistant Director of MEDscienceLAB &amp; Forensics in developing and implementing an expanded version of the MEDscienceLAB curriculum that is tailored towards preparing older students for entry-level roles. The teacher must be confident and comfortable in a wet lab space teaching students about the basics of laboratory research and current laboratory techniques such as gel electrophoresis, DNA extraction, PCR, and ELISA. In addition, the teacher will be responsible for ordering reagents and materials, preparing experimental protocols, and setting up the equipment for each session. Our medical simulations require teachers to take on the roles of instructor, attending physician, patient, and/or counselor to students as they diagnose patients (training provided). The teacher must be able to create a welcoming space for students with varying educational needs and should be passionate about making the life sciences accessible to all. &nbsp;Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required.</li><li>Minimum of 3 years of relevant experience.</li></ul>Additional Qualifications and Skills<ul><li>1+ years of laboratory experience.</li><li>1+ years experience teaching science.</li><li>Strong foundation of knowledge in biology and genetics.</li><li>Have experience in following lab techniques: ELISA, PCR, gel electrophoresis, preparing dilutions.</li><li>Excellent project management skills with proven attention to detail.</li><li>Demonstrated ability to prioritize and manage multiple demands.</li><li>Exceptional interpersonal skills and a strong team player who enjoys working as part of a “lean team” - pitching in wherever needed.</li><li>Excellent written communication and oral presentation skills. Social media/marketing experience is a plus.</li><li>Experience working in workforce development programs is a plus.</li></ul>Additional InformationThis is a one-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.&nbsp; The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code358056 Admin Pro/Indiv Contrib Work FormatOn-Site Sub-Unit------------ Salary Grade056DepartmentMEDscienceUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-WG1

MEDscienceLAB Teacher & Program Coordinator

15-Jul-2024<h4>Senior Data Scientist, Generative AI Products, HBS Foundry</h4>Harvard Business School 66313BRPosition DescriptionWe are seeking a talented Generative AI Engineer to join our team. In this role, you will design, develop, and deploy state-of-the-art generative AI models, directly impacting our platform's ability to provide interactive and intelligent tools for our users. As a Senior Data Scientist specializing in Generative AI applications, you will play a pivotal role in developing innovative generative AI products that support the Harvard Business School (HBS) Foundry team and learners on our platform. This key technical role requires hands-on expertise across data science, machine learning, and AI solutions. You will manage the lifecycle of artificial intelligence algorithms and tools across a variety of domains. The Foundry Team will support with domain knowledge. AI Tool Development and Implementation<ul><li>Design and implement efficient data pipelines for data collection, cleaning, labeling, and preprocessing</li><li>Ensure quality of datasets tailored for LLM training for each product. Build data science pipelines from feature generation, data visualization and models evaluation; design the solution, build code and provide documentation with ways of working to maximize time to value, re-usability, and scalability.</li><li>Designing, developing, deploying, and implementing multi-agent AI tools that:<ul><li>Assess and provide feedback on venture-related submissions</li><li>Automatically generate pitch decks, financial projections, marketing strategies, and other materials to support entrepreneurs</li><li>Act as a counterparty to simulate important entrepreneurial interactions such as customer interviews, negotiations with an investor, etc.</li><li>Designing generative AI models using techniques like natural language processing and machine learning that can power interactive tools on HBS Foundry.</li></ul></li><li>Designing an AI-powered system that collects key factors to determine a learner’s profile, entrepreneurial progress, and venture progress, and provides customized learning pathways based on these factors.</li><li>Integrating AI tools into the HBS Foundry platform in a seamless manner so they are easy for users to access and utilize.</li><li>Collaborate on technical vision to accelerate product impact through cutting-edge LLM innovations.</li><li>Building guardrails, compliance rules, and oversight workflows into the GenAI tools and Foundry platform.</li><li>Continually improving AI tools using feedback from users to ensure they are providing valuable assistance.</li></ul>Project and Performance Management<ul><li>Monitor, debug, track, and resolve production issues.</li><li>Work with the Foundry Project Director to ensure that projects proceed on time and on budget.</li><li>Collaborate with Product Managers to ensure proper tracking of performance KPIs and prioritize improvements based on effort and impact.</li><li>Presenting prototypes and progress updates to stakeholders.</li></ul>Research and Collaboration<ul><li>Staying up to date on the latest advances in AI/ML research and identifying how new techniques could enhance the HBS Foundry platform.</li><li>Collaborating with a team of engineers, designers, and subject matter experts to deliver high-quality, helpful AI-powered experiences.</li><li>This role is responsible for other duties as assigned.&nbsp;</li></ul>Basic Qualifications<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsOther Required Qualifications:<ul><li>Advanced degree in computer science, data science, engineering, or a related field within AI/ML</li></ul>Additional/Desired Qualifications:<ul><li>3+ years of experience building (Generative) AI models and tools highly preferrable</li><li>Experience working in a similar role in a startup environment preferrable</li><li>Expertise in NLP, deep learning, and other relevant techniques</li><li>Strong programming skills in Python and frameworks like TensorFlow</li><li>Experience building advanced workflows such as retrieval augmented generation, model chaining, dynamic prompting, PEFT/SFT, etc. using Langchain and similar tools</li><li>Experience integrating AI into consumer-facing applications (front-end and back-end development for integrating AI solutions into web applications</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications using tools (such as NeMo)</li><li>Experience with various embedding models and setting up and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Experience working with a variety of relational SQL and NoSQL databases, big data tools (such as Hadoop, Spark, Kafka), and at least one cloud provider solution (AWS highly preferrable)</li><li>Experience in using version control systems such as Git.</li><li>Experience with containerization and orchestration tools like Docker and Kubernetes.</li><li>Experience with API development and integration for AI services.</li><li>Understanding of and experience with of software engineering best practices like version control, CI/CD, and containerization</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications</li><li>Proficiency with various prompting techniques, with a clear understanding of tradeoffs between prompting and finetuning</li><li>Experience with finetuning embedding models and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Experience operationalizing end-to-end machine learning applications.</li><li>Excellent communication and collaboration skills</li><li>Passion for using AI to solve real-world problems</li></ul>Additional InformationThis role has the possibility of being remote or hybrid. We consider hybrid to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Remote work may be considered for individuals living at least 100-mile radius from campus and where all work will be completed within a state that Harvard is registered to do business in (CA - exempt roles only, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT or WA). Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration, Information TechnologyDepartment Office LocationUSA - MA - Boston Job CodeI0759P Applications Professional V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade059DepartmentDean's OfficeUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KR1

Senior Data Scientist, Generative AI Products, HBS Foundry

15-Jul-2024<h4>Senior Data Scientist, Generative AI Products, Digital Transformation</h4>Harvard Business School 66242BRPosition DescriptionAs a Senior Data Scientist, you will collaborate with the Data Science and Machine Learning team and will create data science, machine learning, and AI solutions to better address the needs of our constituents (students, alumni, faculty, researchers, staff, and community at large). You will have the chance to guide and continuously improve the ways in which we engage, educate, and empower people around the world, combining the best of human touch and technology scale. You will experiment with everything from the latest AI algorithms and techniques to blended and immersive environments, multi-modal and varied-form content, and the most innovative research and teaching methodologies. You will be highly influential in advancing our LLM applications and guide teams towards impactful and ethical AI. We seek an expert who is eager to grow and disseminate GenAI model expertise across the organization. In this role, you will translate the needs of our cross-functional stakeholders into user-facing applications that leverage NLP techniques and large language models (LLMs). As a Sr. Data Scientist on our GenAI applications team, you will work on products like conversational search interfaces, chatbots, text summarizers, recommender engines, and more based on the needs of the constituents. You will partner with Product Managers, Machine Learning Engineers, Cloud Platform Engineers, and cross-functional partners to develop production-grade algorithms. Your innovations will drive value creation through personalized engagement, expanded reach, and experimental ways of learning that will continue the Harvard Business School leadership in education, business, and societal impact.<ul><li>Architect the overall framework and infrastructure for GenAI products like search interfaces, bots, summarizers, etc. Develop and implement techniques to optimize model performance to meet specific product goals.</li><li>Collaborate closely with product management and engineering leads to align on technical roadmap. Guide engineering teams to effectively leverage LLM capabilities in product implementations.</li><li>Establish protocols and systems for building fair, accountable and transparent LLM-based applications. Lead efforts to proactively assess and mitigate risks due to model biases or failures.</li><li>&nbsp;Implement robust feedback pipelines, monitoring and corrections to ensure model safety.</li><li>Design and oversee curation of high-quality datasets tailored for LLM training for each product. Build data science pipelines from feature generation, data visualization and models evaluation; design the solution, build initial code and provide documentation with ways of working to maximize time to value and re-usability.</li><li>Communicate clearly and effectively to technical and non-technical audiences, verbally and visually, to create understanding, engagement, and buy-in. Contribute novel research and analyses to leading academic conferences and journals.</li><li>Identify trends and opportunities to drive innovation, both in what we do and how we do it; evaluate new data science, machine learning, and AI technologies and tools that can boost team performance, innovation and business value. Proactively analyze latest developments in large language models to deeply understand model capabilities, limitations, and best practices. Develop techniques to continually improve language understanding and model training.</li><li>Embody the values and passions that characterize Harvard Business School, with empathy to engage with colleagues from a wide range of backgrounds.</li><li>Mentor and develop junior data scientists in state-of-the-art GenAI methods</li><li>Set technical vision and lead initiatives to accelerate product impact through cutting-edge LLM innovations.</li><li>Complete other responsibilities as assigned.</li></ul>Basic Qualifications<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsOther Required Qualifications: <ul><li>Minimum of three years’ experience in developing machine learning models with a track record of creating meaningful business impact and working with multiple stakeholders.</li><li>Experience with production RAG pipelines and agentic information retrieval and search systems, with the ability to write production level code.</li><li>Minimum of five years’ experience with Python.</li><li>Minimum of three years' experience building production NLP and deep learning models using PyTorch/Tensorflow, along with using large language model architectures (BERT, GPT-3 etc.)</li><li>Experience building advanced workflows such as retrieval augmented generation, model chaining, dynamic prompting, PEFT/SFT, etc. using Langchain and similar tools.</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications.</li><li>Proficiency with various prompting techniques, with a clear understanding of tradeoffs between prompting and finetuning.</li><li>Experience with finetuning embedding models and tuning vector databases to improve performance of semantic search and retrieval systems.</li><li>Deep understanding of underlying fundamentals such as Transformers, Self-Attention mechanisms that form the theoretical foundation of LLMs.</li><li>Experience with cloud computing platforms and tools - AWS</li><li>Experience operationalizing end-to-end machine learning applications.</li></ul> Additional/Desired Qualifications: <ul><li>Advanced degree in mathematics, physics, computer science, engineering, statistics, or an equivalent technical discipline desired.</li></ul>Additional InformationThis role has the possibility of being remote or hybrid. We consider hybrid to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday.&nbsp;Remote work may be considered for individuals living at least 100-mile radius from campus and where all work will be completed within a state that Harvard is registered to do business in (CA - exempt roles only, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT or WA). Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI0759P Applications Professional V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade059DepartmentDigital TransformationUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KR1

Senior Data Scientist, Generative AI Products, Digital Transformation

15-Jul-2024<h4>Operations Manager, Information Technology, Executive Education</h4>Harvard Business School 66362BRJob SummaryThe Operations Manager will report to the Sr. Associate Director, Executive Education, Information Technology (ExEd IT). This position will focus on supporting Executive Education’s Salesforce ecosystem, spanning 11 departments within ExEd including Marketing, Admissions, Finance, Program Development, and Delivery. This position will also serve as project manager for other technologies necessary in supporting ExEd programs, faculty, participants, and the program delivery team. The position works directly with the EEIT team to oversee operational requests from Executive Education Staff. The ideal candidate will have a working knowledge of Salesforce and prior support experience. They will be responsible for analyzing and providing technical solutions for complex operational cases, as well as allocating assignments across the team equitably, monitoring progress, assessing, and communicating risk to the EEIT management team.Position DescriptionOperational Leadership &amp; Technical Expertise<ul><li>Develop comprehensive expertise in the ExEd Salesforce ecosystem to effectively prioritize and manage requests beyond standard releases.<ul><li>&nbsp;These may include critical issues, requests for reports, training materials, data management, general support, potential bugs, or enhancements.</li></ul></li><li>&nbsp;Analyze and provide technical solutions for Tier 2 operational cases, as needed.</li><li>&nbsp;Provide expertise to internal team members regarding technical solutions for operational cases and guidance to team members on case priority relative to other operational case work.</li><li>&nbsp;Oversee case triage, assigning tasks to appropriate EEIT team members based on capacity and priority.</li><li>Escalate critical requests to the appropriate team members.</li><li>Oversee case support, testing and troubleshooting</li><li>Work with Harvard Business School Information Technology (HBS IT) for completion and escalation of operational support issues</li><li>Serve as the principal point of contact for Major Incidents which may impact ExEd systems and staff.</li></ul> Strategic Communication &amp; Team Leadership<ul><li>Coach and motivate the team to meet expectations and adequately perform standard operating procedures.</li><li>Maintain and communicate high-level view of operational cases in progress, including, workload across team, priorities, risks.</li><li>Manage EEIT Team “Stand-Up” Meetings and project meetings, as needed .</li><li>Facilitate discussion and next steps for operational work.</li></ul> Project Management &amp; Integration<ul><li>Manage operational projects, including integration of new tools and software upgrades.</li><li>Collaborate with HBS IT regarding HBS IT supported products, including security reviews.</li><li>Reflect on and continually improve our operations practice – communication, response time, escalation path.</li><li>This role is responsible for other duties as assigned.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 6 years’ relevant work experience</li></ul>Additional Qualifications and SkillsOther Required Qualifications:<ul><li>Candidates should have strong leadership, coaching, communication and problem-solving skills. Tier 1 and Tier 2 salesforce support analysts will report into this role.</li></ul> Additional/Desired Qualifications:<ul><li>Salesforce support experience.</li><li>Clear written and verbal communication skills.</li><li>Demonstrated coaching, team management, project management skills.</li><li>Strong attention to detail and ability to define clear processes.</li><li>Ability to tackle complex problems and work effectively with colleagues to find solutions.</li></ul>Additional InformationThis is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday - Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFaculty &amp; Student Services, General Administration, Information TechnologyDepartment Office LocationUSA - MA - Boston Job Code383557 Technical/User Support Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentExecutive EducationUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DM1

Operations Manager, Information Technology, Executive Education

12-Jul-2024<h4>Music Librarian for Learning and Engagement</h4>Harvard College Library 66319BRJob SummaryAlthough this position will remain posted until filled, applicants are strongly encouraged to apply by&nbsp;end of day on August 30, 2024.&nbsp; The Eda Kuhn Loeb Music Library seeks an innovative, collaborative, and user-centered professional to be the Music Librarian for Learning and Engagement. The Music Library is in the Music Department and part of a lively and collaborative community of practice. Reporting to the Richard F. French Librarian of the Eda Kuhn Loeb Music Library, this position contributes to Music Library management by providing leadership for the Music Library in the areas of information literacy instruction, research and reference services, outreach, and assessment. The Music Librarian for Learning and Engagement will lead a new cross-functional instruction team that provides an active community of practice for the Music Library centered around teaching and learning. As a member of the Music Library Leadership Team, they will represent the needs of learning and engagement and contribute to strategic direction and priority-setting. They will collaborate with colleagues across the Harvard Library working in learning and engagement and related areas, including others in the Arts, Archives, and Special Collections portfolio, Services for Academic Programs, and the User Research Center, providing an important link between the Music Library and broader portfolio and Harvard Library initiatives. As the primary liaison to the Music Department, they will collaborate with the Music Librarian for Scholarly Communications and Digital Programs to develop learning and engagement services for the Music Library, including research consultations, course-integrated information literacy instruction, and support for digital scholarship and interdisciplinary areas of study. The successful candidate will also have the opportunity to partner with the Librarian and others to re-envision music reference services, and they will collaborate with the Music Library’s embedded Access Services staff to coordinate reference services and related training.Position Description<ul><li>Acts as the Music Library’s lead for learning and engagement. Coordinates the Music Library’s information literacy, reference, outreach, and assessment efforts.&nbsp;</li><li>Contributes to Music Library strategic direction, vision, and priorities by serving as a member of the Music Library Leadership Team.</li><li>Collaborates with colleagues in the Music Library and beyond to develop, evaluate, and assess programming, services, and resources that engage students, cultivates a deeper connection with the Music Library and its resources, and contributes to an environment that supports equity, diversity, inclusion, belonging, and antiracism.&nbsp;</li><li>Acts as a liaison between the Music Library and colleagues across the Harvard Library working in learning and engagement, including others in Arts, Archives, and Special Collections, and those in Services for Academic Programs. Ensures that the Music Library’s learning and engagement services and programs are developed in connection with broader efforts.</li><li>Serves as the primary liaison to the Music Department. In collaboration with the Music Librarian for Scholarly Communications and Digital Programs, actively engages with faculty, instructors, and other librarians as partners in programmatic integration of information literacy concepts and skills into the undergraduate and graduate curricula. Seeks out and participates in opportunities to support digital scholarship and interdisciplinary areas of study.</li><li>Provides in-person and virtual reference and research consultation services.</li><li>Creates online research tools to support users seeking relevant collections, services, and resources at the Music Library and across Harvard Library.</li><li>Manages the Music Library’s social media channels to promote Music Library collections and services, participates in the development of physical and online exhibitions.</li><li>Serves on Library and University committees as appropriate.</li><li>Remains current on developments in the field and represents the library at relevant professional and scholarly meetings and conferences; contributes to the profession with research, presentations, publications, and/or participation in professional organizations.</li></ul> SUPERVISORY RESPONSIBLITIES&nbsp;<ul><li>May supervise student workers and temporary/project staff (as needed).</li></ul>Basic Qualifications<ul><li>Masters degree in library and/or information science from an ALA-accredited school.</li><li>Music degree or equivalent experience.</li><li>Minimum three years related professional experience.</li><li>Demonstrated experience providing information literacy instruction in an academic setting.&nbsp;</li><li>Demonstrated experience supporting the information needs of faculty, students, and advanced researchers.</li></ul>Additional Qualifications and Skills<ul><li>Strong service orientation.</li><li>Excellent communication and interpersonal skills to work effectively with culturally diverse library users and colleagues.</li><li>Demonstrated commitment to supporting efforts to foster diversity, inclusion, belonging, and antiracism in library, university, and professional contexts.&nbsp;</li><li>Demonstrated experience with assessment tools and methods.</li><li>Evidence of innovation, creativity, and enthusiasm for developing user-focused outreach programs and events.</li><li>Demonstrated knowledge of and interest in issues, trends, and technologies related to information literacy, pedagogy, and/or instructional design, as applied to music.</li><li>Record of engagement with professional groups and activities and/or contributions to professional or scholarly literature.</li></ul>Physical Requirements<ul><li>The person in this position needs to occasionally move about inside the library to access books, office machinery, files, etc.</li></ul>Working Conditions<ul><li>May interact with collections that may contain dust, mold, or other contaminants.</li><li>The work associated with this position is performed in a library/office setting.</li><li>The position is based on site in Cambridge, MA. There may be the opportunity for a hybrid work model compliant with Harvard University policies.</li></ul>BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionLibrary Department Office LocationUSA - MA - Cambridge Job Code386057 Library Professional Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade057DepartmentEda Kuhn Loeb Music LibraryAnnual Salary Range$76,400- $130,000Union00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingAcross the Harvard Library, our work is enriched by our diverse campus community. Our unique and wide-ranging abilities, experiences, and perspectives are integral to achieving Harvard University’s mission of excellence in research, teaching, and learning for our patrons, our collections, and our workplace. We believe that an inclusive environment that cultivates and promotes understanding, respect, and collaboration across our diverse workforce enables our success. We invite individuals with diverse backgrounds, experiences and abilities to be a part of our community of over 700 staff members. Our work with faculty, students and researchers to explore answers to intellectual questions, enduring and new, and to seek solutions to the world’s most consequential problems, requires that we not only reflect, but also champion our diverse society. Harvard Library inspires collaboration, reflection, experimentation, and discovery connecting users to related disciplines and to University-wide teaching resources. The Library engages users through curated discovery, digital collections, reimagined physical space, and specialized research support.&nbsp; Today, Harvard Library’s holdings range from traditional print collections to rapidly expanding access to digital resources. Harvard Library provides the University's faculty, students, and researchers—now and in the future—with exceptional experiences and comprehensive access to these materials. Learn more about our contributions to the academic enterprise by visiting us at&nbsp;<a href="http://library.harvard.edu&nbsp;and" target="_blank">http://library.harvard.edu&nbsp;and</a> about the Harvard University community at&nbsp;<a href="http://hr.harvard.edu/why-harvard" target="_blank">http://hr.harvard.edu/why-harvard</a>. The Harvard Library is a proud member of the Association of College &amp; Research Libraries (ACRL) Diversity Alliance.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MG1

Music Librarian for Learning and Engagement

11-Jul-2024<h4>Patient Experience and Service Excellence Coordinator</h4>Harvard School of Dental Medicine 66243BRJob SummaryThe Clinical Affairs, Patient Experience and Service Excellence Coordinator is responsible for successfully coordinating patient experience activities, including timely review, response, tracking, and resolution of patient complaints and grievances in the Harvard Dental Center. The Coordinator will collaborate with internal stakeholders to ensure organizational strategies are aligned. The overall goal for the Patient Experience and Service Excellence Coordinator is to create a complete and positive service experience. This role is part of a team of Coordinators within HDC Clinical Affairs. This role interacts extensively with students, faculty, patients, and other HDC / HSDM personnel while working closely with HDC leadership and is on-site.&nbsp;Position DescriptionPromotes and demonstrates excellent customer service to internal/external customers.<ul><li>Works collaboratively across the Harvard Dental Center to identify, develop and implement key patient experience and patient relations initiatives and programs while supporting operations, including developing a patient experience strategy.</li><li>Functions as initial point of contact for patient relations / patient experience via telephone and email, as well as in person. Determines the complaint or grievance status of patient feedback; coordinates timely review, response, tracking and resolution of patient concerns. Partners with HDC leadership, CRICO, Administration and Finance for resolutions.&nbsp;</li><li>Analyzes data, tracks, and composes reports on trends related to patient relations with recommended remediation plans.&nbsp;</li><li>In partnership with HDC Leadership, develops policies, procedures and infrastructure to support best practices in patient experience throughout HDC.&nbsp;</li><li>Partnering with the Director of Patient Services and Clinical Affairs, coordinates, plans, and executes HDC-wide service excellence and patient relation programs.</li><li>Applies a customer centered approach to the delivery and exchange of information that leads to mutual understanding.&nbsp;</li><li>As part of the Clinical Affairs Coordinator team, supports health information management work including review and duplication of patient records per HDC guidelines.&nbsp;</li><li>As part of the Clinical Affairs Coordinator team, supports the clinical affairs email address. Answers and responds to clinical affairs email requests in a timely manner, escalates to HDC leadership as needed.&nbsp;</li><li>Serves as a backup for other members of the Clinical Affairs Coordinator team.</li><li>On an ad hoc basis, answers, screens, and processes incoming calls.</li><li>On an ad hoc basis, utilizing centralized scheduling system, greet, check-in, check-out, and process payments at HDC clinical front desk.&nbsp;</li><li>Participates in training and education initiatives. Attends team meetings and contribute in a positive manner, consistently focusing on constructive processes and quality improvement.</li><li>Contributes to a culture of inclusivity and respect.&nbsp;</li><li>Performs other related duties as assigned or requested.</li></ul>Basic Qualifications<ul><li>High School diploma or GED required.&nbsp;</li><li>Minimum 3 years related work experience required in a customer service role.&nbsp;</li><li>MS office suite proficiency required.&nbsp;</li></ul>Additional Qualifications and Skills<ul><li>Associate’s degree preferred.&nbsp;</li><li>Dental practice experience.</li><li>Electronic health record, axiUm, experience preferred.&nbsp;&nbsp;</li><li>Medical Education / higher education experience preferred.&nbsp;</li><li>Have demonstrated skills including active listening, problem solving, and the ability to remain calm in emotional or stressful situations.</li><li>Excellent interpersonal skills and the ability to work both independently and as a part of the team.&nbsp;</li><li>Ability to perform the essential functions of the position with or without reasonable accommodation.</li><li>Ability to successfully pass a comprehensive background check at hire.</li></ul>Physical Requirements<ul><li>Work is performed on-site in a clinical setting.&nbsp;</li><li>May require sitting, standing, and walking for extended periods of time.&nbsp;</li></ul>Working Conditions<ul><li>The primary work location for this position is Boston, MA.&nbsp; Per the University payroll policy all work (including remote) must be performed in a state in which Harvard is registered to do business.&nbsp; In order to be on Harvard payroll, you must reside in a University&nbsp;payroll registered state.&nbsp;</li></ul>Additional InformationCompensation Range (hourly rate):&nbsp; Salary is based on related experience, expertise, and internal equity.&nbsp; Generally new hires can expect compensation between the minimum and midpoint of the range.<ul><li>Minimum&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $36.07</li><li>Midpoint&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $46.74</li><li>Maximum&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; $57.40</li></ul>The health of our workforce is a priority for Harvard University. With that in mind, the Harvard Dental Center requires all employees to be up to date with all required immunizations.&nbsp; Clinical providers in the Harvard Dental Center must show that they have the proper credentials and immunizations. Harvard School of Dental Medicine cannot offer visa support or work permission for this opportunity.&nbsp;Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsLocated in the heart of Boston’s Longwood Medical Area, Harvard School of Dental Medicine (HSDM) ranks as one of the preeminent schools of dental medicine in the country. HSDM educates clinicians, educators, researchers, and leaders in the profession; boasts core strength in musculoskeletal-disease research; and, offers students public health opportunities in local communities and across the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403040 Coordinator II Work FormatOn-Site Sub-Unit------------ Salary Grade055DepartmentHarvard Dental Center Clinical OperationsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentitySchedule40 hours per week / Harvard Dental Center (Boston and Cambridge)Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MN1

Patient Experience and Service Excellence Coordinator

08-Jul-2024<h4>Software Developer</h4>Harvard Medical School 66292BRPosition DescriptionJoin our team of researchers, engineers, and designers to shape the future of biomedical research!The HIDIVE Lab in the Department of Biomedical Informatics at Harvard Medical School is funded to develop novel data visualization tools for genomics, epigenomics, and nucleomics data and participates in consortia like 4D Nucleome Consortium (4DN).You will participate in the full software development life cycle for the genomics, epigenomics, and nucleomics data visualization tools that our team is creating, such as Gosling (<a href="http://gosling-lang.org" target="_blank">http://gosling-lang.org</a>) and HiGlass (<a href="http://higlass.io" target="_blank">http://higlass.io</a>). You will be working in close collaboration with researchers and the principal investigator of the team to implement visualization tools using state of the art web technologies. You will also be contributing to the development of Python or R software packages, server-side components, and data processing scripts. You will be using automated testing, CI/CD, packaging, and documentation techniques to ensure high quality of our software.We value diversity, creativity, and initiative in a highly collaborative and interdisciplinary work environment. The HIDIVE Lab has an international reputation for creating high impact data visualization tools and we are driven to solve the most challenging design and engineering problems in biomedical data science. We would love to have you on our team! Typical Core Duties:<ul><li>Participate fully in software development life cycle</li><li>Implement and support technical solutions to deliver business requirements</li><li>Identify and evaluate opportunities to improve services</li><li>Contribute ideas to coding best practices and new technologies</li><li>Draw on relationship and technical skills to act as technical liaison to internal and external clients</li><li>Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct</li></ul>Basic Qualifications<ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Ability to produce high quality code in JavaScript/TypeScript, React, Python or R, and shell scripting languages and familiarity programming-language specific tool ecosystems</li><li>Working knowledge of automated testing approaches, ranging from granular unit tests to functional tests of entire applications</li><li>Experience in contributing to Open Source projects is very welcome</li><li>Hands on experience with GitHub or other collaborative version control systems</li><li>Experience with CSS and React design patterns and libraries</li><li>Experience with JavaScript packaging&nbsp;</li><li>Familiarity with bioinformatics data formats and tools&nbsp;</li><li>Understanding of basics of molecular biology, in particular genomics, and biomedical research</li><li>Ability to work independently but within a strong team science culture</li><li>Experience with data visualization or software development in support of academic research is desirable</li><li>Experience with WebGL and 2D graphics rendering is desirable but not required.</li></ul>Certificates and Licenses<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul>Additional InformationThis is a one-year term position from the date of hire, with the possibility of extension, contingent upon work performance and continued funding to support the position.&nbsp; The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis position is based in Boston, but the work may be done primarily remote. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionInformation Technology Department Office LocationUSA - MA - Boston Job CodeI0757P Applications Professional III Work FormatRemote Sub-Unit------------ Salary Grade057DepartmentBiomedical InformaticsUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DK1

Software Developer

28-Jun-2024<h4>Senior Machine Learning Engineer, Generative AI Products, HBS Foundry</h4>Harvard Business School 66253BRPosition DescriptionHBS Foundry, created by Harvard Business School, is a cutting-edge digital platform dedicated to empowering entrepreneurs from underserved backgrounds. At the forefront of innovation, we leverage advanced AI technologies to create interactive tools that enhance the entrepreneurial journey. Our mission is to democratize access to the knowledge, tools, and resources necessary for entrepreneurs to address the world’s most impactful venture opportunities. Join our dynamic team and help shape the future of entrepreneurship. Your Role We are seeking a talented Generative AI Engineer to join our team. In this role, you will design, develop, and deploy state-of-the-art generative AI models, directly impacting our platform's ability to provide interactive and intelligent tools for our users. As a Senior Machine Learning Engineer specializing in Generative AI applications, you will play a pivotal role in developing innovative generative AI products that support the HBS Foundry team and learners on our platform. This key technical role requires hands-on expertise across the full machine learning lifecycle. You will operationalize machine learning models in production and manage the lifecycle of artificial intelligence algorithms and tools across a variety of domains. The Foundry Team will support with domain knowledge. Duties and Responsibilities: AI Tool Development and Implementation <ul><li>Designing, developing, deploying, and implementing multi-agent AI tools that:<ul><li>&nbsp;Assess and provide feedback on venture-related submissions</li><li>Automatically generate pitch decks, financial projections, marketing strategies, and other materials to support entrepreneurs</li><li>Act as a counterparty to simulate important entrepreneurial interactions such as customer interviews, negotiations with an investor, etc.</li></ul></li><li>Designing generative AI models using techniques like natural language processing and machine learning that can power interactive tools on HBS Foundry.</li><li>Designing an AI-powered system that collects key factors to determine a learner’s profile, entrepreneurial progress, and venture progress, and provides customized learning pathways based on these factors.</li><li>Integrating AI tools into the HBS Foundry platform in a seamless manner so they are easy for users to access and utilize.</li><li>Building guardrails, compliance rules, and oversight workflows into the GenAI tools and Foundry platform.</li><li>Continually improving AI tools using feedback from users to ensure they are providing valuable assistance.</li></ul>Project and Performance Management<ul><li>Monitor, debug, track, and resolve production issues.</li><li>Work with the Foundry Project Director to ensure that projects proceed on time and on budget.</li><li>Collaborate with Product Managers to ensure proper tracking of performance KPIs and prioritize improvements based on effort and impact.</li><li>Presenting prototypes and progress updates to stakeholders.</li><li>Complete other responsibilities as assigned.</li></ul>&nbsp;Research and Collaboration<ul><li>Staying up to date on the latest advances in AI/ML research and identifying how new techniques could enhance the HBS Foundry platform.</li><li>Collaborating with a team of engineers, designers, and subject matter experts to deliver high-quality, helpful AI-powered experiences.</li></ul>&nbsp;This role is responsible for other duties as assigned. Basic Qualifications<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and SkillsOther Required Qualifications: <ul><li>Bachelor's degree in mathematics, physics, computer science, engineering, statistics, or an equivalent technical discipline&nbsp;</li></ul> Additional/Desired Qualifications:<ul><li>Advanced degree in computer science, data science, engineering, or a related field within AI/ML or equivalent experience preferred</li><li>3+ years of experience building (Generative) AI models and tools highly preferable</li><li>Experience working in a similar role in a startup environment preferable</li><li>Expertise in NLP, deep learning, and other relevant techniques</li><li>Passion for using AI to solve real-world problems</li><li>Strong programming skills in Python and frameworks like TensorFlow</li><li>Experience building advanced workflows such as retrieval augmented generation, model chaining, dynamic prompting, PEFT/SFT, etc. using Langchain and similar tools</li><li>Experience integrating AI into consumer-facing applications (front-end and back-end development for integrating AI solutions into web applications</li><li>Experience establishing model guardrails and developing bias detection and mitigation techniques for AI applications using tools (such as NeMo)</li><li>Experience with various embedding models and setting up and tuning vector databases to improve performance of semantic search and retrieval systems</li><li>Understand the underlying fundamentals of LLMs</li><li>Experience working with a variety of relational SQL and NoSQL databases, big data tools (such as Hadoop, Spark, Kafka), and at least one cloud provider solution (AWS highly preferable)</li><li>Experience in using version control systems such as Git.</li><li>Experience with containerization and orchestration tools like Docker and Kubernetes.</li><li>Experience with API development and integration for AI services.</li><li>Excellent communication and collaboration skills</li><li>Knowledge of data pipeline and workflow management tools.</li><li>Expertise in standard software engineering methodology, e.g., unit testing, test automation, continuous integration, code reviews, design documentation.</li></ul>Additional InformationThis position is approved for a 2-year term which begins on the person's first day of employment. This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice. We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role. A cover letter is required to be considered for this opportunity. Harvard Business School will not offer visa sponsorship for this opportunity. Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here <a href="https://www.hbs.edu/employment" target="_blank">https://www.hbs.edu/employment</a>.About UsFounded in 1908 as part of Harvard University, Harvard Business School (<a href="http://www.hbs.edu" target="_blank">www.hbs.edu</a>) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration, Information TechnologyDepartment Office LocationUSA - MA - Boston Job CodeI0759P Applications Professional V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade059DepartmentDean's OfficeUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-KR1

Senior Machine Learning Engineer, Generative AI Products, HBS Foundry

28-Jun-2024<h4>Production Manager, Memorial Hall/Lowell Hall Complex</h4>Faculty of Arts and Sciences 66248BRJob SummaryThe Production Manager reports to the Director of the Memorial Hall/Lowell Hall Complex and has direct responsibility for the safe and appropriate event, performance and rehearsal use of the venues within the complex. The position participates in event planning, oversees house management and venues’ theatrical systems.Position DescriptionEvent Production: 30% <ul><li>Meets with building users to plan events, advising on full, safe and appropriate use of the venues</li><li>Reviews and approves the technical scope, feasibility, and timeline for proposed events</li><li>Prepares or approves CAD drawings for event-specific room arrangements</li><li>Participates in the planning and logistical oversight of Commencement/Reunions activity in the Complex</li><li>Plans and supervises the logistical and technical aspects of special events in the complex</li></ul>House Management and Operations Systems: 20% <ul><li>Establishes and oversees House Management policies and procedures including those addressing safety, customer service, crowd control, emergency response, patron comfort and assistance for patrons and performers with disabilities</li><li>Supervises the scheduling and coordination of equipment load-ins set ups strikes and load outs, table moves, piano moves and tunings, parking, security and custodial coverage for events</li><li>Trains student event producers on safe and effective House Management procedures</li><li>Oversees event producers and their vendors on safe and efficient use of the space</li></ul>Supervisory Responsibilities: 20% <ul><li>Manages three permanent and 40 Temporary and LtHT student and non-student staff.</li><li>Flex-time scheduling of staff based on administrative and event coverage needs</li><li>Sets up and oversees Usher and Production Assistant training procedures</li><li>Oversees payroll processes for staff</li></ul>Technical Responsibilities: 20% <ul><li>Operates, maintains, and plans upgrades for theatrical systems</li><li>Trains student producers on technical theatre requirements for their events as well as use of equipment</li><li>Acts as audio/video technical information resource for special projects</li></ul>Financial Responsibilities: 5% <ul><li>Administers $200K sub-department budget for equipment, services, and non-permanent personnel</li><li>Tracks, reconciles and submits bills, invoices, and special event expenses</li></ul>Summer Project Oversight: 5%<ul><li>Coordinates summer programs renting space at the complex</li><li>&nbsp;Advises on policies and practices, and coordinating with other departments on campus</li></ul>Basic Qualifications<ul><li>Bachelor’s degree</li><li>Minimum three (3) years’ experience in production management</li></ul>Additional Qualifications and Skills<ul><li>Experience with direct supervision</li><li>Ability to lead a team with strong supervisory skills</li><li>Experience operating and maintaining theatrical lighting, sound, video and basic rigging equipment required&nbsp;</li><li>Ability to work effectively with faculty, students, and staff from diverse backgrounds</li><li>Excellent communication skills</li><li>Experience in event planning and execution preferred</li><li>Knowledge of entertainment/technical theater industry standard, local, state, and national crowd control and technical theater safety codes and applications</li><li>Proficiency in word processing, spreadsheet, and computer aided drafting software required</li><li>Availability to work a varied schedule, including weekends, nights and holidays</li></ul>Physical RequirementsAbility to lift 50lbs, walk or stand for extended periods of time and work at heights – from ladders, scaffolding and liftsWorking Conditionson site postionAdditional InformationThe Office for the Arts at Harvard supports student engagement in the arts and integrates the arts into University life. Through its programs and services, the OFA teaches and mentors, fosters student artmaking across all disciplines and abilities, connects students to accomplished artists, and creates inclusive communities that celebrate the rich diversity of Harvard College. By supporting the development of students as artists and cultural stewards, the OFA works to enrich society and shape communities in which the arts are a vital part of life.&nbsp; The OFA is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment. Applicants from underrepresented populations are strongly encouraged to apply.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionArts Department Office LocationUSA - MA - Cambridge Job CodeAR0456 Artist Professional II Work FormatOn-Site Sub-UnitCollege Salary Grade056DepartmentMemorial Hall/Lowell Hall Complex, Office for the Arts at HarvardUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MT2

346 Harvard University FAS Human Resources Jobs