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Position Title:Health Services Assistant As a Health Services Assistant, you’ll play a key role in supporting the health and well-being of youth in our care. Your main job will be to transport youth to medical appointments, both on-site and off-site, and to serve as a bridge between healthcare providers and our Health Services team. You’ll also help with scheduling, keep medical records updated, assist with managing health supplies, and help care for youth when they are sick. This position requires good organization, communication skills, and a valid driver’s license. If you enjoy working with youth and want to be part of a team that makes a difference, this role could be a great fit for you. New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Pay and benefits <ul><li>3 weeks of paid time off your first year.</li><li>An additional 13 agency holidays.</li><li>Access to life, dental and medical insurance.</li><li>401k with up to 3% agency matching.</li><li>$19.04 - $20.00/hr for your first year, additional raises guaranteed.</li><li>Monday - Friday, 8:00a - 4:00p</li><li>Join our company, where over 30% of our staff have been with us for 10 years or more.</li></ul>Minimum Education and Skills <ul><li>High school Diploma/GED</li><li>Drivers license for 1+ year</li></ul> We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply. Job Description Job Title: Health Services Assistant Department: Health Services for WLH Residential Title of Immediate Supervisor: Health Services Manager POSITION SUMMARY: Is primarily responsible for transporting youth to community based medical providers and serving as a liaison between the provider and Health Services staff and provides clerical assistance. TYPICAL RESPONSIBILITIES/DUTIES: 1. Accompanies youth to healthcare appointments, both on-site and off-site, and communicates appropriate information between the healthcare providers and health services staff. 2. Scheduling of routine health related appointments and distributes the weekly appointment schedule to the supervising nurse and identified appropriate staff. 3. Informs the supervising nurse of any appointment scheduling concerns and/or need for additional health related providers. 4. Scans medical appointments and medical information into the youth’s health care records. 5. Ensures that all health-related providers have the appropriate billing information and communicates any insurance concerns with the New Directions Medicaid Managed Care Liaison. 6. Documents all health-related appointment information in Netsmart for each youth. 7. Reports youth’s behavior while on appointments to the immediate supervisor, social worker, and living unit/cottage staff. 8. Assists Health Services Medicaid Treatment and Discharge Planner with the maintenance of youth’s individual files to include filing, preparation of admission records, and the preparation of discharge files and after care planning. 9. Transports medical specimens to an approved laboratory. 10. Serves as a liaison between New Directions and health providers and schools. 11. Communicates health related information to youth’s family as directed by the supervising nurse. 12. Packs medication on week-end visits. 13. Transports youth to visits with their family. 14. Manages inventory of health services supplies and orders as needed which includes collecting low medication sheets from the cottages. 15. Assists with the care and supervision of ill youth in the infirmary according to the supervising nurse’s instructions and if possible, within the cottage. 16. Keeps the infirmary and examination room clean and neat at all times. 17. Monitors the Health Services department, during the supervising nurse’s absence, following written instructions from the supervising nurse/health services director. 18. Maintains vehicle safety while transporting youth and reports all vehicle concerns to the maintenance supervisor. 19. Ensures the 1st Aid Kits are stocked and available within the agency vehicles. 20. Maintains Therapeutic Crisis Intervention Certification and First Aid/CPR Training as provided by the Agency. 21. Reports suspected Child Abuse and Maltreatment as mandated by law and agency policy. 22. Attends all mandatory in-service training and regularly attends supervision meetings. 23. All duties as assigned by immediate supervisor. SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills • High School Diploma or GED equivalent • Associates Degree and two years’ experience in related field preferred • Previous experience in childcare preferred Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc. is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to deal effectively with youth and/or families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E-mail, telephone, written). 6. Proficiency with typing and computer skills. 7. Must have excellent organizational and communication/interaction skills. 8. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 9. Ability to pass annual physical for Category 2 job classification in accordance with New Directions Employee Health policy. 10. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

New Directions Youth and Family Services

Health Services Assistant

New Directionsis an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we serve. YOUTH SUPPORT SPECIALIST- Full TimePositionavailable / Schedule varies between Weston Mills, Falconer and Lancaster, NY (must be available evenings/weekends) BENEFITS Generous Paid Time Off; up to 14 paid holidays per year; medical dental and vision coverage; life insurance; 401k with employer matching and health savings accounts; wellness programs, healthy lifestyle incentives and employee assistance programs COMPENSATION $19.04 - $20.00 per hour * Offers based on education and years of relevant experience POSITION SUMMARY:Provides guidance &amp; support to the youth in a community-based AOBH. RESPONSIBILITIES/DUTIES: 1. Awakens children each morning and ensures youth are dressed, fed, and ready for school or other activity. 2. Gives instructions to youth regarding desirable health and personal habits. 3. Plans and leads recreational activities and participates or instructs youth in games. 4. Provides unit residents with direction and discipline according to unit and agency policies and procedures, and rules and regulations of NYSOCFS. 5. Makes minor repairs to clothing. 6. Escorts youth to designated activities. 7. Performs housekeeping duties in youth living area. Supervises housekeeping activities of other workers in assigned section of institution. 8. Provides supervision of youth on living unit according to individual needs as determined by Program Coordinator and Manager. 9. Works cooperatively as an employee of the agency and a member of unit treatment team to maintain therapeutic milieu and actively contributes to Living Unit design. 10. Is available to residents for crisis intervention, assistance in decision making, life space counseling, fosters a holistic system approach to treatment, etc. 11. Delivers or assists in provision of independent living skills training. 12. Interacts in a manner consistent with NYSDSS Regulation #1441.19 Appropriate Custodial Conduct in order to be an appropriate role model. 13. Provides additional coverage on unit as needed in order to assure a proper staff ratio is maintained at all times. 14. Maintains unit recording procedures and completes other paperwork as required by agency, living unit, and NYSOCFS. 15. Interacts with and is available to families of youth, sets appropriate limits as determined by supervisor, agency and procedures. 16. Encourages academic achievement by supervising homework, being supportive, etc. 17. Assists in carrying out medical directives, treatment and instructions from Health Services. 18. Designs and facilitates daily unit groups. 19. Maintains Therapeutic Crisis Intervention Certification and First Aid/CPR Training as provided by Agency. 20. Attends all mandatory in-service training, team meetings, and regularly attends and participates in supervision meetings. Attends other treatment-oriented training, seminars and workshops as appropriate to broaden and strengthen child care skills. 21. All duties as assigned by supervisor. SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills • Bachelor’s degree preferred • High School Diploma/GED • One to two years related experience and/or training; or • Equivalent combination of education and experience Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work and interact effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to accept supervision and perform as part of a team. 3. Ability to be flexible and adapt to change. 4. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E-mail, telephone). 5. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 6. Ability to pass annual physical for Category 3 job classification in accordance with New Directions Employee Health policy. 7. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Youth Support Specialist - Floater

New Directionsis an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we serve. COOK - On Call Positions Available POSITION SUMMARY:The Cook position supports the kitchen team by preparing and serving wholesome, nutritious meals. Insures that youth health needs are met by adhering to meal plans and change orders from the Consulting Dietitian and the Health Services Department. The duties of the Cook position are performed in compliance with the guidelines of HACCP. COMPENSATION: $15.23 per hour RESPONSIBILITIES/DUTIES: 1. Prepare nutritious meals according to approved menus, in proper quantities and in compliance with health and sanitation requirements daily. 2. Clean and sanitize work stations immediately after each use. 3. Serve meals on time and in compliance with health and sanitation requirements. 4. Prepare and cut meats as needed to meet menu requirements. 5. Properly label and store food preparations in compliance with health &amp; sanitation requirements daily. 6. Pull stock for food preparation daily. 7. Assist with receiving, stocking and inventory rotation daily. 8. Bake breads and pastries as needed. 9. Responsible for shutting down the dietary department and securing the area prior to leaving at the end of the shift. 10. May help organize and carry out the details of any special luncheon, dinner or party. 11. Assists with washing dishes and clean up after daily meals. 12. May package food supplies for cottage meals as requested. 13. Attends all mandatory in-service training and regularly attends supervision meetings. Attends other training and in-services as needed to maintain a level of expertise in the field. 14. Any additional duties assigned by immediate supervisor SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills High School Diploma/GED One year field related experience preferred Knowledge of quantity cooking and use of commercial kitchen equipment preferred. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with youth and staff from a variety of cultural and ethnic backgrounds. 2. Ability to accept supervision and perform as part of a team. 3. Ability to be flexible and adapt to change. 4. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 5. Ability to pass annual physical for Category 2A job classification in accordance with New Directions Employee Health policy. 6. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Entry Level Cook - On Call

New Directionsis an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we serve. YOUTH MENTOR-On CallPosition Available Compensation $19.00/Hour POSITION SUMMARY: Performs community contact work on simpler aspects of programs or cases and assists in providing services to youth and family members, under close and regular supervision and tutorage of Social Worker. RESPONSIBILITIES/DUTIES: 1. Teaches through coaching/modeling pro-social decision making skills. 2. Maintains a predicative relationship for child over time. 3. Provides socialization and connectiveness to children by facilitating life skill experiences; leads to the mastery of independence. 4. Connects youth to community activities/recreational supports. Fosters resiliency in youth by utilizing a strength based focus. 5. Responds to crisis as a support system and as a teachable opportunity. 6. Provides services in the absence of the social worker due to vacations, etc. 7. Takes a learning stance relative to professional development, including utilizing supervision and training. 8. Serves as a liaison and ambassador for the agency in the community. 9. Participates in and provides parent training and group work as needed. 10. Attends case related conferences and meetings. Provides case related documentation. 11. Maintains Therapeutic Crisis Intervention Certification and First Aid/CPR training as provided by Agency. 12. Attends all mandatory in-service training and regularly attends supervision meetings. Attends other training and in-services as needed to maintain a level of expertise in the field. 13. Performs additional duties as assigned by immediate supervisor. SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills • Bachelor’s degree from an accredited institution and at least one year experience with children’s services preferred. • High School Diploma plus two years youth/community experience required. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Must have knowledge of community resources and the ability to access specialized services to youth. 2. Ability to advocate effectively for youth. 3. Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 4. Ability to deal effectively with youth and/or families. 5. Ability to accept supervision and perform as part of a team. 6. Ability to be flexible and adapt to change. 7. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E- mail, telephone). 8. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 9. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 10. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Youth Mentor- On Call

Position: Overnight Youth Support Specialist - Full Time &amp; On-call available. $19.00 - 20.00/hr, additional benefits below. Position Summary:Responsible for oversight and supervision of sleeping youth(12 - 18 years old) and for responding to emergent situations. This position must remain awake and alert at all times. In this role, you are also responsible for waking and supervising residents in the morning before school. New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Pay and benefits <ul><li>120 hours of paid time off your first year, not including an additional 13 agency holidays.</li><li>Access to life, dental and medical insurance.</li><li>401k with up to 3% agency matching.</li><li>$19.00 - 20.00/hr for your first year. Additional raises guaranteed for full time positions.</li><li>Consistent schedule for full time employees. Flexible schedule for on-call employees.</li><li>Join our company, where over 30% of our staff have been with us for 10 years or more.</li><li>$250 bonus after 6 months.</li></ul>Minimum Education and Skills <ul><li>High school Diploma/GED(required)</li><li>Valid driver's license for 1+ year(required)</li></ul> We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply. Full Job Description Title: Night Youth Support Specialist Department: Residential Services Title of Immediate Supervisor: Youth Support Supervisor POSITION SUMMARY: Responsible for oversight and supervision of sleeping/awake youth and for responding to emergent situations. This position must remain awake and alert at all times. Also responsible for waking and supervising youth in the morning before school. Clearly and effectively communicate with team members within school and within the living suites/cottages. RESPONSIBILITIES/DUTIES: 1. Remain awake and alert at all times to ensure proper supervision and control of youth we serve. 2. Expectation to arrive 15 minutes prior to the start of your shift to prepare for your transition of responsibilities. (RCH) 3. Preliminary check and rounds upon starting shift to orientate to current status of the living suite/cottage. 4. Perform bed checks nightly beginning at 10:30 using the Detex Clock (north) or the log (south) and continuing at least once every 30 minutes throughout the shift. Ensure youth in their bed and visually check for skin and/or awareness of breathing. 5. Utilize the youth’s Individual Crisis Management Plan (ICMP) and/or personal safety plans while providing therapeutic crisis intervention to address the youth’s acute emotional and/or physical acting out. i.e., use of sensory items to assist with self-regulation. 6. Report any disturbance or trespass occurring on the grounds to the supervisor on duty and/or Sheriff’s Department. Maintain a continuous fire safety watch in the living suite/cottage and on campus while on duty. 7. Supervise morning routine including wake-up, breakfast, clean up and school preparation. 8. Be diligent in your observation of the youth’s emotional and behavioral needs and communicate observations and pertinent information to multi-disciplinary treatment team which includes LBHP, Permanency Case manager, Youth Support Supervisor, Health Services, etc. directly and through general and individual logs, relief notes, and telephone and visitation logs daily. 9. Ensure that all required daily documentation including incident reports and input from the multidisciplinary team regarding individual youth plans are documented in the general log and/or appropriate documentation before the end of the work shift. 10. Communicate with Day Staff, school staff, and other relevant staff to exchange pertinent information concerning the youth. Include information regarding injury, illness, absence from school, medication, behavior, and any other information relevant to the care and well-being for the youth. 11. Participate in the formulation and follow-through of treatment plans to support the development of self-regulation appropriate to the youth’s developmental age. 12. Dispense prescribed medication to youth as indicated and document accurately on the Medication Administration Record (MAR). 13. Performs light cleaning throughout the night with coordination of co-worker and with discretion (i.e., kitchen, bathrooms, main living area, ensures that vacuums bags are empty, cleaning supplies are on hand and in working order, wash dirty rags, remove trash and complete maintenance request as needed. 14. Inspect, tidy and secure the suite/cottage including room checks, bathroom checks, shutting off lights, and shutting and locking office doors. Ensure that outside doors are locked and secured. 15. Recognize the importance of your role in developing positive relationships to work in collaboration and partnership as part of the NDYFS team and with the youth and the families we serve as they achieve their goals. 16. Maintains Therapeutic Crisis Intervention and First Aid/CPR certification provided by the agency. 17. Attends all mandatory in-service training and regularly attends supervision meetings. Attends other training and in-services as needed to maintain a level of expertise in the field. 18. Any additional duties assigned by immediate supervisor. SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills • Degree preferred • High School Diploma/GED • Previous experience in child care preferred. Must be able to build appropriate, respectful relationships with youth, guide their development, manage home/unit/cottage effectively and participate in overall treatment plan, and be able to exercise common sense and professional judgment. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to deal effectively with youth and/or families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E-mail, telephone). 6. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 7. Ability to pass annual physical for Category 3 job classification in accordance with New Directions Employee Health policy. 8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Overnight Youth Support Specialist

Position Title:Administrative Assistant In this role, you'll be the welcoming face of our organization, greeting visitors and efficiently managing incoming calls. Your responsibilities extend to providing essential secretarial support, including document preparation, data entry, and maintaining organized records. You'll also play a crucial role in intake processes, ensuring smooth admissions and record-keeping. We're seeking candidates with strong communication, organizational, and computer skills, who can thrive in a diverse and collaborative environment. If you're adaptable, detail-oriented, and dedicated to maintaining a high level of professionalism and confidentiality, we invite you to apply to this role and be part of our team dedicated to making a positive impact on the lives of youth and families. New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Pay and benefits <ul><li>3 weeks of paid time off your first year.</li><li>An additional 13 agency holidays.</li><li>Access to life, dental and medical insurance.</li><li>401k with up to 3% agency matching.</li><li>$15.75 - $16.55/hr for your first year, additional raises guaranteed.</li><li>Monday - Friday, 8:00a - 4:00p</li><li>Join our company, where over 30% of our staff have been with us for 10 years or more.</li></ul>Minimum Education and Skills <ul><li>High school Diploma/GED andsix months related experience and/or training. or</li><li>Associates degree or equivalent from a 2-year college or technical school.</li><li>Valid driver's license(required).</li></ul> We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply. Job Description Title: Receptionist/Secretary Department: Administration Title of Immediate Supervisor: Residential Treatment Team Director POSITION SUMMARY: Welcomes visitors by greeting, directing and announcing them to appropriate person. Answers, screens and forwards incoming phone calls while providing basic information when needed. Provides secretarial support to programs as needed. PRIMARY RESPONSIBILITIES/DUTIES: ▪ Receptionist duties include: ▪ Directs caller to destination or records name, time of call, nature of business, and person called upon. ▪ Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate person. ▪ Responsible for ordering office supplies and managing inventory. ▪ Operates all office machines (computer, copier, fax, scanner, postage meter). ▪ Provides clerical support to Residential: ▪ Types memos, correspondence, court reports, legal petitions and other documents. ▪ Enters progress notes, treatment team notes and third party reviewer notes into the NYS Connections Program. ▪ Enters notes into Netsmart. ▪ Sets up youth files upon admission, maintains youth files until youth are discharged. ▪ Completes periodic audits for missing documents and follows up as needed to obtain the missing documents. ▪ Maintains an up-to-date list of current residents and their cottage assignments. ▪ Intake Responsibilities ▪ Referrals: receive, distribute and send appropriate denial/acceptance letters ▪ Consents: send packets to families/county workers, annual consents and reviewing consents once received to make sure all is correct ▪ Entering new children into Netsmart (entering information and creating a face sheet) and creating a binder ▪ Provides clerical support to Intake Coordinator ▪ Netsmart Data Entry: ▪ Admit /enroll youth into residential program and school services. ▪ Discharge residents within the system. ▪ Implement status changes. ▪ Enters weekly treatment team notes. ▪ Provides secretarial assistance to other programs and Human Resources as needed. ▪ Makes copies of correspondence, documents, manuals etc. as requested. ▪ Routes incoming mail and prepares outgoing mail. Collects US Mail from PO and delivers US Mail to PO at the end of the business day. ▪ Forwards and distributes inter-office mail and messages to/from New Direction sites. ▪ Maintains an up-to-date standard operating procedural manual of duties. ▪ Handles confidential information appropriately. ▪ Attends all mandatory in-service training and regularly attends supervision meetings. ▪ All duties as assigned by immediate supervisor. SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills • Associates degree or equivalent from a 2-year college or technical school; or • Minimum six months related experience and/or training; or • Equivalent combination of education and experience. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to deal effectively with youth and/or families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Ability to interface with people (groups and individuals) and communicate within various mediums (e-mail, telephone, in person or written correspondence). 6. Must be proficient in typing and computer skills. 7. Must have excellent organizational and communication/interaction skills. 8. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 9. Meet requirements for Category 1 job classification in accordance with New Directions Employee Health policy. 10. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Receptionist/Secretary

Job Title: Resource Counselor POSITION SUMMARY: The Resource Counselor will work in the H.G. Lewis Campus School and responds to crisis, by assisting with behavior management support and responds when a Teacher needs a student removed from class. Provides supervision to students throughout the school day when necessary. New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Pay and benefits <ul><li>Over 3 weeks of paid time off 1st year with the agency.</li><li>Access to affordable life, dental and medical insurance.</li><li>401k with up to 3% agency matching.</li><li>$18.00 - $19.85/hr to start. Additional raises guaranteed.</li><li>Consistent schedule Monday - Friday, 7:30a - 2:30p schedule.</li><li>Join our company, where over 30% of our staff have been with us for 10 years or more.</li></ul> Minimum Education and/or Professional Qualifications/Skills <ul><li>High School diploma or equivalent.</li><li>Previous experience with children with behavior disorders preferred.</li></ul> We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply. Job Title: Resource Counselor Department: HGLCS Title of Immediate Supervisor: Resource Counselor Supervisor POSITION SUMMARY: Responds to crisis by assisting with behavior management support and responds when a Teacher needs a student removed from class. Provides supervision to students throughout the school day when necessary. RESPONSIBILITIES/DUTIES: 1. Responds to a crisis by assisting with behavior management support and when a Teacher needs a student removed from class. 2. Supervises students removed from the Campus School until the student is able to return to the program. 3. During the regular school day, supervises students suspended from the public schools until the student is able to return to school. 4. Provides supervision in hallways or lunchroom when necessary. 5. Supervises in-school suspension. 6. Performs related duties as requested by the Principal. 7. Walks through the classrooms and hallways at the change of classes. 8. Checks-in all Campus School day students every morning and checks-in residents when they are returning late from a home visit during the school day. 9. Assists teachers in de-escalating students when in crisis. 10. Supervises extended time outs when requested. 11. Supervises day students as they wait for p.m. buses. 12. Staff training of TCI when requested by the Principal. 13. Keeps records of “out-of-program” students and makes disciplinary suggestions pertaining to these students. 14. When requested by the Principal, prepares reports on “out-of-programs”, in-school suspensions and time-outs. 15. Supports Campus School wide PBIS Program. 16. Maintains Therapeutic Crisis Intervention and First Aid/CPR certification provided by the agency. 17. Attends all mandatory in-service training and regularly attends supervision meetings. 18. Any additional duties assigned by immediate supervisor. SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills High School diploma or equivalent. Previous experience with children with behavior disorders preferred. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc. is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to deal effectively with hostile youth and/or families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E-mail, telephone). 6. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 7. Ability to pass annual physical for Category 3 job classification in accordance with New Directions Employee Health policy. 8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Resource Counselor

Position:Parenting Support Specialist Join our team at New Directions as a Parenting Support Specialist. In this role, you'll be directly impacting families by teaching effective parenting techniques, managing cases, and assisting during crises. Engage with up to 13 families, providing weekly supervised visits and tailored support. Your responsibilities will encompass evaluating family needs, crafting future plans, educating in essential skills, connecting with other service professionals, and maintaining detailed records in alignment with our agency's guidelines. We're looking for someone with excellent social skills, who would like a flexible schedule and wants. to be a part of a team that makes a real difference in the community! New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Pay and benefits <ul><li>Flexible 35 hour schedule with 105 hours of paid time off your first year, not including an additional 13 agency holidays.</li><li>Access to low cost life, dental and medical insurance.</li><li>401k with up to 3% agency matching.</li><li>Over 30% of our staff have been with us for 10 years or more.</li><li>Pay between $20.14 and $25.34/hr. to start.</li></ul> Minimum Education and/or Professional Qualifications/Skills <ul><li>Bachelor’s Degree in a human services field with two years of experience providing services to children and families.(This or higher required)</li></ul> ~OR~ <ul><li>Master’s Degree in a human services field with one year of experience providing services to children and families</li><li>Preferred experience includes: providing parent skills training, supervising visitation, and linking youth/families to a broad range of services essential to functioning successfully within the community and home environment.</li></ul> We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply. Full Job Description Title: Parenting Support Specialist Department: Niagara County Preventive Services Title of Immediate Supervisor: Parenting Supervisor or Parenting Coordinator POSITION SUMMARY: The role of the Parenting support Specialist is to provide trauma informed, individualized intervention that includes parenting skills assessment and development, family case management, and crisis management. The Parenting support Specialist will provide Supervised Parenting time and Supervised Visitation using the Coached visitation model developed by OCFS. The Parenting support Specialist will meet with families a minimum of once/week for one hour or more based on the individual needs of the family and as identified by Niagara County Department of Social Services (NCDSS). The Parenting support Specialist will carry a caseload ranging from 7-13 families. RESPONSIBILITIES/DUTIES: Assessment • Engages family in a comprehensive assessment process that helps to identify family strengths, needs, and goals. Reviews family life areas including: educational/vocational, home/parenting, community, medical/mental health/substance abuse, and legal/financial. • Partners with parents to complete self-assessments • Utilizes evidence based assessments as available including AAPI and Ages &amp; Stages Questionnaire Permanency and Care Planning • Support families with identification of additional family resources that can contribute to increased time spent as a family while the children are in care and/or provide alternative discharge resources • Partner with parents to identify goals and methods of achieving goals • Support parents with understanding goals identified by Family Court and Social Services • Works with family to develop a crisis management plan and list of resources to ensure safety of all family members. Intervention and Skill Development • Support parents whose children are placed outside the home with achieving goals that will expedite the children returning home from foster care • Support parents with addressing safety and risk concerns in the home that could prevent their children from returning home, or for children living at home will prevent removal • Provide coaching and feedback during Supervised Parenting sessions and Supervised Family Visitation sessions using the OCFS Coached visitation model • Provides family with information about and linkage/referral to relevant community-based services. • Provides information related to child developmental stages and appropriate expectations/rules/limits, engages family in skill-building activities, and models appropriate interventions. • Provides 24-hour emergency crisis interventions services as necessary and participates in rotating weekend on-call duties. • Advocates on the individual, agency, and system level to secure needed services, supports parents and caregivers with development of self-advocacy skills • Meets with families for a minimum of one hour/week, or more as identified by the permanency plan Communication and Collaboration • Maintains routine contact with NCDSS Case Manager and other service providers. • Attends NC Family Court and periodic FASP Service Plan Reviews as needed. • Supports co-workers with case coverage during absences. Ensures coverage is available for own absences Documentation • Completes well composed progress notes reflecting all contacts in CONNECTIONS utilizing progress note format identified by New Directions. • Completes all documentation in a timely manner consistent with program standards • Maintains and assures the confidentiality of case records and information and obtains releases of information as necessary to ensure coordination of services. Agency Standards/Norms • Participate in regular supervision (per New Directions policy and procedure) • Collaborate with team members for case coverage and consultation • Participate in regularly scheduled team meetings • Maintain a flexible schedule including evening and weekend availability. Communicates schedule to supervisor on a daily basis and updates as applicable • Attend all mandatory in-service trainings as per NDYFS policy and LDSS requirements • Participate in continuing education as needed to maintain a level of expertise in the field. • Adhere to agency and department policies and procedures • Utilize normative culture and trauma informed care • Adhere to the Code of Ethics prescribed by the National Association of Social Workers • Perform all other duties as assigned by immediate supervisor . SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills • Bachelor’s Degree in a human services field with experience providing services to children and families or equivalent combination of degree and experience • Preferred experience includes: providing parent skills training, supervising visitation, and linking youth/families to a broad range of services essential to functioning successfully within the community and home environment. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. Individual must possess the following; 1. Ability to role model Agency Norms and policies of New Directions Youth and Family Services. 2. Ability to accept supervision and perform as part of a team. 3. Ability to be flexible and adapt to change. 4. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 5. Ability to deal effectively with children/youth with behavioral, emotional and/or mental health challenges and their families. 6. Must meet criteria set forth in the New Directions Driver’s License policy and Auto Insurance policy. 7. Must pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions

Parenting Support Specialist

New Directionsis an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we serve. YOUTH SUPPORT SPECIALISTS - Full Time positions available (Evenings &amp; Weekends) BENEFITS Generous Paid Time Off; up to 14 paid holidays per year; medical dental and vision coverage; life insurance; 401k with employer matching and health savings accounts; wellness programs, healthy lifestyle incentives and employee assistance programs COMPENSATION $19.04 - $20.00 per hour * Offers based on education and years of relevant experience POSITION SUMMARY: The Youth Support Specialist position is responsible for sharing with other staff the responsibility for creating and maintaining a therapeutic milieu by creating a trauma informed environment. This is achieved in part by supervising youth 24 hours per day, assisting youth with daily living, providing individual and group counseling and support, and ensuring the safety and welfare of all youth in care at New Directions Youth &amp; Family Services, Inc within NDYFS Normative Culture. RESPONSIBILITIES/DUTIES: 1. Directly supervise youth in care and administer to the physical needs of youth in care daily. 2. Dispense prescribed medications to children under the supervision of the Nurse and keep an accurate record of dispensation. Maintain Medication Administration Certification. 3. Create and maintain a trauma informed environment to support youth in achieving self-regulation and reaching their therapeutic goals. 4. Provide therapeutic crisis intervention in the event of acute emotional and/or physical acting out and educate, provide and utilize sensory items to assist in self-regulation. 5. Communicate observations and pertinent information to Social Workers, Sr. Youth Support Specialist, Youth Support Specialist Supervisor and other members of the treatment team directly and through general and individual logs, relief notes, and telephone and visitation logs daily. 6. Document all incidents requiring intervention before the end of the work shift. 7. Participate in the formulation of treatment plans, the administration of discipline, and the provision of guidance and direction for the development of positive habits appropriate to the child’s age and state of development. 8. Provide for safe and healthy living conditions by assigning and supervising children’s daily household chores and requesting repairs and maintenance to the physical plant as needed. 9. Inspect and tidy up living unit before leaving each day (i.e., shut off lights and faucets, check bathrooms, etc.) 10. Assist with life skills by ordering or shopping for supplies as needed, ensuring that clothes and linens are laundered daily and repaired when needed, and inventorying and replacing worn clothing at least seasonally. 11. If working overnights, perform security rounds document as follows: Wyndham Lawn use the Detex Clock, Randolph uses logs. Perform and document bed checks nightly ensuring there is a youth in each bed at every bed check. Check for skin and/or breathing. 12. Report any disturbance or trespass occurring on the grounds to the security person and/or Sheriff’s Department. Maintain a continuous fire security watch in the living unit while on duty. 13. Supervise morning wake-up, escort residents to breakfast, and supervise preparation for school daily. 14. Remain awake and alert at all times to ensure proper supervision and control of children under care. Maintain an accurate head count of youth at all times. 15. Maintains Therapeutic Crisis Intervention and First Aid/CPR certification provided by the agency. 16. Attends all mandatory in-service training and regularly attends supervision meetings. Attends other training and in-services as needed to maintain a level of expertise in the field. 17. Any additional duties assigned by immediate supervisor. SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills • Degree preferred. • High school Diploma/GED • Previous experience in childcare preferred. Must be able to build appropriate, respectful relationships with youth, guide their development, manage unit/cottage effectively, participate in overall treatment plan, and be able to exercise common sense and professional judgment. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to deal effectively with youth or families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E-mail, telephone). 6. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. Exception: Youth Counselors who have been placed temporarily in a non-driving position. 7. Ability to pass annual physical for Category 3 job classification in accordance with New Directions Employee Health policy. 8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

Youth Support Specialist

New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with. Position:Children's Mental Health Clinician - Per Diem in Chautauqua County The Children’s Mental Health Clinician provides in-home and community-based services to Medicaid enrolled youth ages 0-21 under the Medicaid State Plan Service Other Licensed Practitioner (OLP). The clinician will work independently and in a coordinated, comprehensive manner, based on the individual needs of the child and family. Clinical services provided under OLP are intended to help prevent the progression of behavioral health needs through early identification and intervention and may be provided to children/youth in need of assessment for whom behavioral health conditions have not yet been diagnosed. Pay and benefits:$80.00/service hour, $15.00/hour for all non-billable time Minimum Education and/or Professional Qualifications/Skills: Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW), or Licensed Marriage and Family Therapist (LMFT, or MFT-P), or Licensed Mental Health Counselor (LMHC or MHC-P), Licensed Creative Art Therapist (LCAT), or Licensed Psychoanalyst. Full Job Description: Title: Children’s Mental Health Clinician (OLP) Department: Children and Family Treatment and Support Services Title of Immediate Supervisor: CFTSS Supervisor POSITION SUMMARY: The Children’s Mental Health Clinician provides in-home and community-based services to Medicaid enrolled youth ages 0-21 under the Medicaid State Plan Service Other Licensed Practitioner (OLP). The clinician will work independently and in a coordinated, comprehensive manner, based on the individual needs of the child and family. Clinical services provided under OLP are intended to help prevent the progression of behavioral health needs through early identification and intervention and may be provided to children/youth in need of assessment for whom behavioral health conditions have not yet been diagnosed. RESPONSIBILITIES/DUTIES: Individualized services: Deliver trauma-informed, individualized services based on the child’s identified strengths and needs. Administer appropriate identified assessments in the context of the child/youth self-identified needs, goals, and ethnic, religious and cultural identities. Provide Licensed Evaluation/Assessment as a basis for establishing a diagnosis where needed, treatment plan, and identification of needed services. Develop a culturally relevant, trauma informed, and child/family centered treatment plan. Provide Psychotherapy/counseling for the purpose of alleviating symptoms or functional limitations associated with a diagnosed behavioral health disorder. Provide crisis response including triage, intervention and follow up as needed. Collaborate with Community Partners: Collaborate with formal systems, service providers and informal networks involved with the youth and family in a mutli-disciplinary team format. Maintain a working knowledge of appropriate community resources for linkage and referral. Attend case related conferences. Documentation: Utilize New Directions electronic case recording system for assessment, service planning, progress notes, and outcome monitoring purposes. Maintain accurate and timely case records, including progress notes and tracking mechanisms, electronically and in each client’s file. Keep all client and family information, verbal and written, confidential. Adhere to all Medicaid requirements for billing and documentation. Training: Attend all mandatory in-service trainings as per NDYFS policy and OMH requirements. Agency Standards/Norms: • Participate in regular supervision (per New Directions policy and procedure) • Maintain a flexible schedule based around client availability, including evenings. Primary hours of service delivery are after school and evenings. • Adhere to agency and department policies and procedures • Utilize normative culture • Perform all other duties as assigned by immediate supervisor SKILL, QUALIFICATIONS, KNOWLEDGE, ABILITY &amp; PHYSICAL REQUIREMENTS: Minimum Education and/or Professional Qualifications/Skills Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW), or Licensed Marriage and Family Therapist (LMFT, or MFT-P), or Licensed Mental Health Counselor (LMHC or MHC-P), Licensed Creative Art Therapist (LCAT), or Licensed Psychoanalyst. Experience in the provision of individual family and group psychotherapy to adolescents and their families preferred. Experience in providing services to those who are substance use disordered and/or in acute crisis preferred. Special – Personal Skills, Qualities, Aptitudes and Physical Requirements New Directions Youth &amp; Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. 1. Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds. 2. Ability to work effectively with children/youth with behavioral, emotional and/or mental health challenges and their families. 3. Ability to accept supervision and perform as part of a team. 4. Ability to be flexible and adapt to change. 5. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy. 6. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy. 7. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions. POSITIONS SUPERVISED: none

26 New Directions Youth and Family Services Jobs