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Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Key Duties and Responsibilities<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience.</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff.</li><li>Assist in patient education during the pre-admission phase of their surgical experience at the Center.</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure.</li><li>Document appropriately the pre-surgical assessment and any care needs required by the patient on the day of service.</li><li>Continue education to meet State requirements and keep current with health care.</li><li>Display professionalism at work and in the community as a representative of the Center.</li><li>Take an active role on committees within the department.</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety.</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing</li><li>Current State licensure and CPR, ACLS and PALS accreditation</li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of orthopedics</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA</li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Proliance Surgeons

PACU RN

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!The Patient Services Representative I (PSR) represents the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PSR acts as a liaison associate for patient appointments, accommodation and access to the physician. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity and triaging with physicians and medical assistants on acute scheduling problems. Candidate must be able to travel to Bellevue and Issaquah locations.Key Duties and Responsibilities:The PSR is expected to perform position-related duties that include, but are not limited to:<ul><li>Provide exemplary customer service</li><li>Greet and direct patients, sales personnel and visitors.&nbsp;</li><li>Check in/verify information for established and new patients, confirm insurance/referral, consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with completion of paperwork when necessary</li><li>Inform patients of delay or wait time for appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collect and post co-pays</li><li>Facilitate flow of patients by coordinating with medical assistants</li><li>Schedule appointments, both over the phone and in person</li><li>Schedule interpreters for patient appointments as needed</li><li>Process outgoing referrals as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education, Experience, Knowledge, Skills and Abilities<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred</li><li>NextGen and/or EMR experience (desired)</li><li>Knowledge of practice management software and patient portal software is a plus</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Patient Services Rep Float (Front Desk)

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Position SummaryThe surgical technologist in the ASC provides technical hands-on support to the surgeon and operating room team by handling instruments, supplies and equipment before, during and after surgery.&nbsp;Key Duties &amp; Responsibilities<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience.</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff.</li><li>Properly handles the instruments, supplies and equipment necessary during the surgical procedure.</li><li>Ability to anticipate the needs of the surgeon based on requests and patterns.</li><li>Constantly monitoring for maintenance of the sterile field.</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure.</li><li>Assist in assuring that equipment is functioning properly.</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center.</li><li>Take an active role on committees within the department.</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety.</li></ul>Experience, Skills and Abilities <ul><li>Graduation from an accredited surgical technology program</li><li>Certified Surgical Technologist preferred</li><li>Current State licensure and CPR</li><li>Two years of experience is desired</li><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA</li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned, and leadership retains the right to add or change the duties at any time.

Surgical Technologist (Surg/Scrub Tech)

Key Duties and Responsibilities<ul><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.</li><li>Support the physician and/or mid-level provider in the delivery of exceptional orthopedic care at our clinic locations and physical therapy departments.</li><li>Provide support on the sidelines at athletic events.</li><li>Support our afterhours orthopedic urgent care clinic as needed.</li><li>Provide casting, bracing, splinting, or other DME equipment.</li><li>Administer injections, remove casts, splints, and dressings as directed by physician.</li><li>Prepare equipment and supplies for clinical procedures such as aspirations, injections, and X-rays.</li><li>Take patient medical histories, obtain chief complaints, take vital signs, and prepare patients for examination and treatment.</li><li>Manage the flow of patients throughout the clinic, rooming patients in a friendly and polite manner.</li><li>Prepare prescriptions or prescription refills as directed by physician.</li><li>Assist with the scheduling of tests and treatments.</li><li>Respond to patient and payer phone calls.</li><li>Order and maintain clinical and office supplies and equipment.</li><li>Maintain patient files in the EHR and document as necessary.</li><li>Participate in professional development activities and maintains professional affiliations.</li><li>Adhere to OSHA safety rules and HIPAA regulations.</li><li>Maintain compliance with all company policies and procedures.</li><li>Other duties may be assigned.</li></ul>Education/Experience<ul><li>Must possess at least a Bachelor’s Degree in a health-related field.</li><li>Minimum 2 years of experience collegiate setting and/or ER or Ortho Clinical Experience</li><li>NATA-BOC Certified and have a current WA State License</li><li>Previous successful experience working in a clinical setting; experience in the orthopedic specialty is preferred, orthopedic casting experience is a plus.</li></ul>Knowledge, Skills, and Abilities<ul><li>Demonstrated passion around sports performance and success in supporting multiple orthopedic sub-specialties.</li><li>Demonstrated proficiency with Microsoft Office programs such as Excel, Word, and Outlook.</li><li>Demonstrated proficiency with Epic EMR experience preferred.</li><li>Demonstrated proficiency in managing patient flow in the clinic without diminishing focus on patient care.</li><li>Demonstrated knowledge of OSHA and HIPPA regulations and ability to apply those regulations on a day to day basis.</li><li>Demonstrated knowledge of medical terminology and ability to educate patients and/or families on proper care and treatment as directed by the physician.</li><li>Provide exceptional service to all of our patients.</li><li>Exhibit professionalism and ethical behavior at all times.</li><li>Maintain OSHA and HIPAA regulations.</li><li>Maintain strict confidentially of patient information and business within the organization’s policies.</li><li>Adhere to all policies and procedures for our organization.</li><li>Treat everyone with respect, courtesy, and friendliness.</li><li>Provide additional duties as may be assigned.</li><li>Confidence and maturity are essential personal characteristics. The person in this position must also have exceptional organizational skills.</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.CommentsThis description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified.&nbsp; Other functions may be assigned and management retains the right to add or change the duties at any time.

Athletic Trainer/Medical Assistant

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Job SummaryThe Nurse does direct allergy testing as ordered by Physician, mixes allergens for patient administration, maintains supplies needed to perform duties, maintains proper documentation, and follows OSHA/WISHA guidelines. This position is also responsible for maintaining the CT scanner, obtaining authorizations and coordinating physicist review and accreditation of CT scanner.The compensation range for this role is $24.46 - $65.24. (This encompasses the pay range for both LPNs and RNs)Allergy:<ul><li>The Allergy Nurse provides patient care as directed by the physician or physician assistant.</li><li>To ensure we are up to date with AAOA policies and procedures for both Issaquah and Bellevue clinics.</li><li>Responsible for following OSHA regulations.</li><li>Maintains immunotherapy room with necessary supplies and materials. Ensures cleanliness.</li><li>Provide training to other medical assistants as they are onboarded to assist in allergy.</li></ul>CT:<ul><li>The CT Nurse provides patient care as directed by the physician or physician assistant.</li><li>To coordinate reviews and ensure we are up to date with our CT accreditation in both Issaquah and Bellevue clinics.</li><li>To make sure our CT software is up-to-date and functioning properly, as well as taking inventory of radiologic supplies and adhering to established guidelines on hygiene and infection control.</li><li>To keep abreast of the latest industry developments.</li><li>Provide training to other medical assistants as they are onboarded to assist in CT scans</li></ul>Essential QualitiesThe essential qualities include but are not limited to:<ul><li>Patient and pleasant personality. Works well with all types of people</li><li>Impeccable attention to detail</li><li>Strong organizational skills</li><li>Strong written and verbal communication skills</li><li>Team Player; interfaces well with staff, patients and providers</li><li>Maintains professional demeanor</li><li>Dependable and timely</li><li>Strong critical thinking skills and problem solver</li></ul>Duties and Responsibilities<ul><li>Provide direct patient allergy testing</li><li>Mix Allergens as indicated and ordered</li><li>Report test results to provider in an organized and timely manner</li><li>Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented</li><li>Take voicemail messages directed to them and perform action required</li><li>Maintain patient documentation for visit and communications in person or over the phone</li><li>Obtain CT authorization information as needed by co workers</li><li>Maintain CT calibration and accreditation duties and documentation</li><li>Coordinate physicist scheduled surveys</li><li>Maintain equipment, follow daily duties as assigned</li><li>Perform CT when indicated</li><li>Perform allergy immunization injections when indicated</li><li>Mix and mail allergens as indicated</li></ul>Job QualificationsEducation / Certification/ Experience<ul><li>High school graduate or equivalent</li><li>Graduate of a Certified Nursing Program</li><li>Basic and/or advanced allergy course</li><li>Previous work history in allergy required</li></ul>Skills/Knowledge/Abilities<ul><li>Ability to work effectively both in a team environment and independently</li><li>Attention to detail, organized</li><li>Excellent communication and interpersonal skills</li><li>Ability to organize, prioritize and work efficiently</li><li>Working knowledge of an electronic medical record</li><li>Ability to grasp new concepts and skills</li><li>Honesty and integrity</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Allergy and CT Nurse (RN or LPN)

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Job SummaryThe role of the Surgery Scheduler is essential to providing excellent surgical care and clinical care for every patient, every day. This role makes certain that the patient is scheduled in a timely, accurate, efficient and compassionate manner so that the processes surrounding the procedure are of no distraction or concern. The primary responsibility is to ensure, organize, and maintain an active, accurate and operational surgery schedule for all involved. The surgery scheduler is crucial to our customer service, comfort and care, and successful outcomes.Education / Certification/ Experience<ul><li>Minimum three years previous work experience in surgery scheduling or other related health care field and customer service.</li><li>Otolaryngology, Facial Plastic or other surgical practice support background preferred.</li></ul>Skills/Knowledge/Abilities<ul><li>Skilled in medical coding</li><li>Understanding of the coordination between the physician office and surgical facilities to schedule patient and arrange for surgical cases</li><li>Ability to work effectively both in a team environment and independently</li><li>Ability to understand comprehensive patient exams and treatment plans</li><li>Excellent communication and interpersonal skills</li><li>Ability to organize, prioritize and work efficiently in a high volume, high demand role</li><li>Working knowledge of an electronic medical record</li><li>Ability to grasp new concepts and skills</li><li>Honesty and integrity</li></ul>Essential QualitiesThe essential qualities include but are not limited to:<ul><li>Patient and pleasant personality. Works well with all types of people</li><li>Strong written and verbal communication skills</li><li>Team focused; interfaces well with staff, patients and providers</li><li>Maintains professional demeanor</li><li>Dependable</li><li>Strong critical thinking skills and problem solver</li><li>Organized and able to multi-task</li></ul>Duties and Responsibilities<ul><li>Coordinate surgery times with surgeon, patient and multiple facility contacts</li><li>Prior authorizations of procedure for surgeries and/or office procedures</li><li>Appeals for prior authorizations</li><li>Verify surgery benefits</li><li>Communicates with patients on surgery benefits</li><li>Communicates pre op instructions to patients</li><li>Check in surgery patients</li><li>Schedule pre and post op appointments for patients</li><li>Over view of schedule to ensure both locations are covered by adequate providers</li><li>Confirms surgeries with facilities</li><li>Create new patient charts and encounters for hospital and ER patients</li><li>Facilitates prepayment and/or coinsurance payment when indicated</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Surgery Scheduler

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Key Duties and Responsibilities:The PSR is expected to perform position-related duties that include, but are not limited to:<ul><li>Provide exemplary customer service</li><li>Greet and direct patients, sales personnel and visitors.&nbsp;</li><li>Check in/verify information for established and new patients, confirm insurance/referral, consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with completion of paperwork when necessary</li><li>Inform patients of delay or wait time for appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collect and post co-pays</li><li>Facilitate flow of patients by coordinating with medical assistants</li><li>Schedule appointments, both over the phone and in person</li><li>Schedule interpreters for patient appointments as needed</li><li>Process outgoing referrals as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education, Experience, Knowledge, Skills and Abilities<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred</li><li>NextGen and/or EMR experience (desired)</li><li>Knowledge of practice management software and patient portal software is a plus</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Patient Services Rep (Front Desk)

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Key Duties and Responsibilities:The PSR is expected to perform position-related duties that include, but are not limited to:<ul><li>Provide exemplary customer service</li><li>Greet and direct patients, sales personnel and visitors.&nbsp;</li><li>Check in/verify information for established and new patients, confirm insurance/referral, consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with completion of paperwork when necessary</li><li>Inform patients of delay or wait time for appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collect and post co-pays</li><li>Facilitate flow of patients by coordinating with medical assistants</li><li>Schedule appointments, both over the phone and in person</li><li>Schedule interpreters for patient appointments as needed</li><li>Process outgoing referrals as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education, Experience, Knowledge, Skills and Abilities<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred</li><li>Minimum one-year Medical Reception experience (desired), ENT preferred</li><li>Background with health plans desired</li><li>NextGen and/or EMR experience (desired)</li><li>Knowledge of practice management software and patient portal software is a plus</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Position SummaryOur physicians and staff work together to ensure that patients receive the highest quality of care.&nbsp; The role of the Medical Assistant is to work collaboratively with physicians, providers, nurses and patients through a variety of tasks related to patient care with a focus on patient experience, safety, quality and efficiency.&nbsp; The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines.Key Duties &amp; ResponsibilitiesThe Medical Assistant is expected to perform position-related duties that include, but are not limited to:<ul><li>Assist in providing direct patient care for office visit patients may involve:<ul><li>Arranging the exam room instruments and equipment and maintaining supplies</li><li>The disposal of contaminated supplies and sterilizing medical instruments</li><li>Positioning patients for exams and procedures</li><li>Collecting and preparing laboratory specimens</li><li>Obtaining vitals, patient history and chief complaints</li><li>Other patient care related duties as necessary</li></ul></li><li>Assist provider within clinic procedures may involve<ul><li>Preparing patient exam, dressing and/or procedural areas by using vigorous aseptic technique.</li><li>Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables</li></ul></li><li>Handing provider instruments while standing for long periods of time</li><li>Report test results to patients as indicated by physician in a timely manner</li><li>Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented</li><li>Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.</li><li>Documents all encounters.</li><li>Maintain patient documentation for visit and communications in person or over the phone</li><li>Coordinate care and diagnostic testing at other facilities as indicated by physician</li><li>Assist provider in e-scribing, maintaining medication list</li><li>Assist provider in maintaining communication with referring doctors</li><li>Maintain equipment and ensure supplies are stocked and in place</li><li>Follow all other daily team duties and special tasks as assigned</li></ul>Experience, Skills and Abilities <ul><li>High school graduate or equivalent</li><li>Graduate of an accredited Medical Assistant Program preferred, but not required. Will provide training</li><li>Current Washington State Medical Assistant Certification preferred, but not required (see above)</li><li>1-2 years’ experience in a medical office preferred</li><li>Basic knowledge of medical terminology and medications</li><li>Familiarity with or working knowledge of Electronic Medical Records a plus</li><li>Basic computer knowledge and skills, including data entry</li><li>Superior customer service skills</li><li>Impeccable integrity</li><li>Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people</li><li>Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li><li>Consistency, timeliness and dependability</li><li>Effective team membership, supporting and working with others to achieve common goals</li><li>Ability to adapt to continuous change/flexibility</li><li>Demonstrated ability to continuously learn</li><li>Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision</li><li>Clear oral and written communication skills</li><li>Demonstrated aptitude to organize and prioritize work</li><li>Critical thinking and problem-solving skills</li><li>Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned, and leadership retains the right to add or change the duties at any time.

Medical Assistant (MA)

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Key Duties and Responsibilities<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience.</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff.</li><li>Assist in patient education during the pre-admission phase of their surgical experience at the Center.</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure.</li><li>Document appropriately the pre-surgical assessment and any care needs required by the patient on the day of service.</li><li>Continue education to meet State requirements and keep current with health care.</li><li>Display professionalism at work and in the community as a representative of the Center.</li><li>Take an active role on committees within the department.</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety.</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing</li><li>Current State licensure and CPR, ACLS and PALS accreditation</li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of orthopedics</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA</li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

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