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Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Position SummaryOur physicians and staff work together to ensure that patients receive the highest quality of care.&nbsp; The role of the Medical Assistant is to work collaboratively with physicians, providers, nurses and patients through a variety of tasks related to patient care with a focus on patient experience, safety, quality and efficiency.&nbsp; The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines.Key Duties &amp; ResponsibilitiesThe Medical Assistant is expected to perform position-related duties that include, but are not limited to:<ul><li>Assist in providing direct patient care for office visit patients may involve:<ul><li>Arranging the exam room instruments and equipment and maintaining supplies</li><li>The disposal of contaminated supplies and sterilizing medical instruments</li><li>Positioning patients for exams and procedures</li><li>Collecting and preparing laboratory specimens</li><li>Obtaining vitals, patient history and chief complaints</li><li>Other patient care related duties as necessary</li></ul></li><li>Assist provider within clinic procedures may involve<ul><li>Preparing patient exam, dressing and/or procedural areas by using vigorous aseptic technique.</li><li>Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables</li></ul></li><li>Handing provider instruments while standing for long periods of time</li><li>Report test results to patients as indicated by physician in a timely manner</li><li>Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented</li><li>Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.</li><li>Documents all encounters.</li><li>Maintain patient documentation for visit and communications in person or over the phone</li><li>Coordinate care and diagnostic testing at other facilities as indicated by physician</li><li>Assist provider in e-scribing, maintaining medication list</li><li>Assist provider in maintaining communication with referring doctors</li><li>Maintain equipment and ensure supplies are stocked and in place</li><li>Follow all other daily team duties and special tasks as assigned</li></ul>Experience, Skills and Abilities <ul><li>High school graduate or equivalent</li><li>Graduate of an accredited Medical Assistant Program preferred, but not required. Will provide training</li><li>Current Washington State Medical Assistant Certification preferred, but not required (see above)</li><li>1-2 years’ experience in a medical office preferred</li><li>Basic knowledge of medical terminology and medications</li><li>Familiarity with or working knowledge of Electronic Medical Records a plus</li><li>Basic computer knowledge and skills, including data entry</li><li>Superior customer service skills</li><li>Impeccable integrity</li><li>Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people</li><li>Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li><li>Consistency, timeliness and dependability</li><li>Effective team membership, supporting and working with others to achieve common goals</li><li>Ability to adapt to continuous change/flexibility</li><li>Demonstrated ability to continuously learn</li><li>Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision</li><li>Clear oral and written communication skills</li><li>Demonstrated aptitude to organize and prioritize work</li><li>Critical thinking and problem-solving skills</li><li>Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned, and leadership retains the right to add or change the duties at any time.

Proliance Surgeons

Medical Assistant (MA)

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Key Duties and Responsibilities:The PSR is expected to perform position-related duties that include, but are not limited to:<ul><li>Provide exemplary customer service</li><li>Greet and direct patients, sales personnel and visitors.&nbsp;</li><li>Check in/verify information for established and new patients, confirm insurance/referral, consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with completion of paperwork when necessary</li><li>Inform patients of delay or wait time for appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collect and post co-pays</li><li>Facilitate flow of patients by coordinating with medical assistants</li><li>Schedule appointments, both over the phone and in person</li><li>Schedule interpreters for patient appointments as needed</li><li>Process outgoing referrals as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education, Experience, Knowledge, Skills and Abilities<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred</li><li>NextGen and/or EMR experience (desired)</li><li>Knowledge of practice management software and patient portal software is a plus</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Patient Services Rep (Front Desk)

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Key Duties and Responsibilities<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience.</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff.</li><li>Assist in patient education during the pre-admission phase of their surgical experience at the Center.</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure.</li><li>Document appropriately the pre-surgical assessment and any care needs required by the patient on the day of service.</li><li>Continue education to meet State requirements and keep current with health care.</li><li>Display professionalism at work and in the community as a representative of the Center.</li><li>Take an active role on committees within the department.</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety.</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing</li><li>Current State licensure and CPR, ACLS and PALS accreditation</li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of orthopedics</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA</li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

PACU RN (Registered Nurse)

Key Duties and ResponsibilitiesThe key duties and responsibilities of the Revenue Cycle Credit Resolution Specialist include, but are not limited to:<ul><li>Provide outstanding customer service to patients, insurance companies, and internal stakeholders regarding refund inquiries.</li><li>Address customer concerns, answer queries, and provide timely and accurate information about the refund process.</li><li>Collaborate with the Refund Analysts to investigate and resolve customer issues effectively.</li><li>Process customer refund requests, ensuring adherence to company policies and industry regulations.</li><li>Ability to research to provide a narrative and solution.</li><li>Maintain a positive and empathetic attitude in all customer interactions.</li></ul>Education/Experience<ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Previous experience in customer service, preferably in a healthcare or financial setting.</li></ul>Knowledge, Skills and Abilities<ul><li>Strong communication and interpersonal skills.</li><li>Strong Excel and Microsoft skills</li><li>Ability to navigate and use relevant software for customer interactions.</li><li>Ability to handle challenging customer situations with professionalism and empathy.</li><li>Ability to effectively use and office equipment</li><li>Great organizational and multitasking abilities</li><li>Superior customer service skills</li><li>Using time efficiently, with meticulous attention to detail, accuracy, and completion</li><li>Ability to manage multiple factors for the best result</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.CommentsThis description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified.&nbsp; Other functions may be assigned and management retains the right to add or change the duties at any time.

Revenue Cycle Credit Resolution Specialist

Key Duties and ResponsibilitiesThe key duties and responsibilities of the RN include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff</li><li>Assist in patient education during all phases of their experience at the Center</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure</li><li>Assist in assuring that equipment is functioning properly</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Document appropriately the care that is given to the patient</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center</li><li>Take an active role on committees within the department</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety</li><li>Performs charge nurse responsibilities as staffing demands and as requested</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing</li><li>Current State licensure and CPR, ACLS and PALS accreditation</li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired</li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA</li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.CommentsThis description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified.&nbsp; Other functions may be assigned and management retains the right to add or change the duties at any time.

PACU Registered Nurse (RN)

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Key Duties and Responsibilities<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience.</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff.</li><li>Assist in patient education during the pre-admission phase of their surgical experience at the Center.</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure.</li><li>Document appropriately the pre-surgical assessment and any care needs required by the patient on the day of service.</li><li>Continue education to meet State requirements and keep current with health care.</li><li>Display professionalism at work and in the community as a representative of the Center.</li><li>Take an active role on committees within the department.</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety.</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing</li><li>Current State licensure and CPR, ACLS and PALS accreditation</li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of orthopedics</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA</li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Registered Nurse (RN) Pre & Post-Op - Per Diem/Part Time

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Position SummaryAt Proliance, our associates epitomize the organization’s vision to deliver excellent surgical and clinical care for every patient, every day.&nbsp; The Radiology Technologist is a critical part of our team of committed, self-motivated people who provide critical services to promote and maintain our service, care and our values.&nbsp;The Radiology Technologist is responsible for the imaging procedures according to Care Center or Ambulatory Surgery Center needs.&nbsp; The Radiology Technologist assists with the provision of patient care to meet identified patient outcomes and to achieve the goals of the facility as directed by the Leadership Team.&nbsp; The Radiology Technologist performs duties according to scope of practice designated by the position description, key duties and responsibilities and under the direction of the designated Clinical Leadership.Key Duties &amp; Responsibilities<ul><li>The key duties and responsibilities of the Radiology Technician include, but are not limited to:</li><li>Maintaining knowledge of radiation equipment, including the routine maintenance and care of equipment.</li><li>Perform radiologic examinations following Care Center and/or Ambulatory Surgery Center protocols</li><li>Operating radiologic and PACS equipment</li><li>Proper patient positioning</li><li>Calculating exposure factors and applying principles of radiation protection</li><li>Caring for patient needs during examinations</li><li>Evaluates procedure room and imaging equipment for technical quality and stores images according to policy and guidelines.</li><li>Knows and practices the principles and procedures of sterile technique if working in an Ambulatory Surgery Center setting.</li><li>Maintains documentation, reports, and files in the Electronic Medical Record or paper chart, as directed</li><li>Coordinate printing images, copying films, pulling images for surgery</li><li>Calculates and regulates equipment using established technique, knowledge and skill.</li><li>Assists patients with pre and post procedures according to facility policy and established guidelines.</li><li>Assists with housekeeping tasks as necessary to provide a safe environment for patients, team members, physicians, guests.</li><li>Assist other personnel as directed by Leadership Team</li><li>Completes other duties as assigned.</li><li>Follows all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook</li></ul>Experience, Skills and Abilities <ul><li>High School Diploma or its Equivalent</li><li>Current American Registry of Radiologic Technologists (ARRT) registration</li><li>Current WA State Radiologic Technologist (WSRT) certification</li><li>Minimum 3 years’ clinical radiology experience preferred</li><li>Successful completion of BCLS Course within 90 days of employment required or documentation of current BCLS certification</li><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy and completion</li><li>Ability to manage multiple factors for the best result.</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision.</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned, and leadership retains the right to add or change the duties at any time.

Radiology Technologist (Rad/Xray Tech)

Radiology Technologist (Rad/Xray Tech)  - Per Diem

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Travel between Wallingford and Ballard offices required, based on business needs.Key Duties and Responsibilities:The PSR is expected to perform position-related duties that include, but are not limited to:<ul><li>Handle a high volume of inbound calls while providing exemplary customer service</li><li>Schedule appointments in NextGen - our electronic medical records system following scheduling guidelines and accommodating patient and provider preferences</li><li>Greet and direct patients, sales personnel, and visitors.&nbsp;</li><li>Check in/verify information for established and new patients, confirm insurance/referral, consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with completion of paperwork when necessary</li><li>Inform patients of delay or wait time for appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collect and post co-pays</li><li>Facilitate flow of patients by coordinating with medical assistants</li><li>Schedule appointments, both over the phone and in person</li><li>Schedule interpreters for patient appointments as needed</li><li>Process outgoing referrals as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education, Experience, Knowledge, Skills and Abilities<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in customer service, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred</li><li>NextGen or other EMR experience (desired)</li><li>Knowledge of practice management software and patient portal software is a plus</li><li>Excellent telephone and written communication skills, listening skills and ability to demonstrate tact and patience with callers</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work may be performed in an office and clinical environment.&nbsp; Requires corrected vision and hearing to normal range.&nbsp; While performing the duties of this job, the associate is regularly required to talk or hear.&nbsp; The associate is required to sit for long periods of time, stand and walk, bend and stretch.&nbsp; Use of telephone and computer is required.&nbsp; Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.This description is intended to encompass essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person.&nbsp; Other functions may be assigned and leadership retains the right to add or change the duties at any time.

Patient Services Representative / Medical Receptionist / Call Center

Proliance Surgeons is one of the largest surgical practices in the country, with over 450 providers including over 200 board-certified physicians providing treatment at more than 100 care centers in Washington State.&nbsp; At Proliance, our patients come from all walks of life and so do we. We hire, develop and engage great people from a wide variety of backgrounds and encourage growth and development to make our organization a great place to work.&nbsp; We draw on the differences in who we are, what we’ve experienced, and how we think to create Exceptional Outcomes, Personally Delivered.&nbsp;We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! Check out our main career site for more details at <a href="http://www.proliancesurgeons.com/careers" target="_blank">www.proliancesurgeons.com/careers</a>Be Part of Who We Are!Key Duties and ResponsibilitiesThe key duties and responsibilities of the Revenue Cycle Supervisor include, but are not limited to:<ul><li>Overall responsible for day-to-day activities and processes of the RCM team.</li><li>Maintains staffing levels, approves and schedules paid time off and leave requests.</li><li>Monitors key performance indicators in Revenue cycle and will work closely with management to improve cash flow, reduce denials, and minimize bad debt.</li><li>Communicates monthly RCM progress and KPI measures with Revenue Cycle Director and Practice administrator and/or Managing partner.</li><li>Maintains a strong working knowledge of all RCM processes</li><li>Research and identify denial trends. Collaborates between department leadership to improve processes to resolve issues and reduce impact to the accounts receivable.</li><li>Improves processes within department with emphasis on quality, efficiency, and speed.</li><li>Monitor daily work of revenue cycle team by checking for accuracy and completeness</li><li>Schedule, assign and prioritize workload within the department.</li><li>Develops, monitors, coaches, and supervises staff ensuring the development of employees through orientation, training, communication of rules.</li><li>Recommends and implements coaching or corrective action</li><li>Schedules and conducts team meetings</li><li>Other duties as assigned</li></ul>Education/Experience<ul><li>Bachelor’s degree preferred with a minimum 3+ years’ supervisory experience in medical billing environment</li><li>Or 5+ years’ supervisory experience in medical billing environment.</li><li>Healthcare experience in a large organization preferred</li><li>Direct experience with billing and collections in a medical office and ambulatory surgery center practice setting</li><li>Nextgen and Amkai experience preferred</li></ul>Knowledge, Skills and Abilities<ul><li>Complete understanding and an in-depth working knowledge of healthcare revenue cycle</li><li>Ability to serve as both a hands-on manager and a high performing individual contributor</li><li>Excellent judgement, understand what s/he does not know and what questions to ask to reach well informed decisions that minimize risk</li><li>Ability to establish and monitor performance/productivity standards</li><li>Strong problem-solving skills</li><li>Self-motivated team player able to multi-task and prioritize</li><li>Detail oriented</li><li>Professional and etiquette</li><li>Excellent organization and interpersonal communication skills</li><li>Strong computer skills</li><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians, and staff</li><li>Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy, and completion</li><li>Ability to manage multiple factors for the best result</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.CommentsThis description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified.&nbsp; Other functions may be assigned and management retains the right to add or change the duties at any time.

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