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Job Title Pharmacy Compliance Coordinator/UKHC Requisition Number RE48228 Working Title Pharmacy Compliance Coordinator/UKHC - USP 795 Non-Sterile Compounding Department Name H3330:Pharmacy Services Work Location Lexington, KY Grade Level 10 Salary Range $48,360-81,328/year Type of Position Staff Position Time Status Full-Time Required Education AA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification Certified Pharmacy Technician (by PTCB or ExCPhT); Registered with the Kentucky Board of Pharmacy within 30 days of hire. Physical Requirements May include standing for greater than five hours at a time and possibly walking several miles per day, as well as the ability to reach items above shoulder-level and lift up to 25 pounds. Shift Primarily Monday through Friday, 8:00 am – 4:30 pm; some nights, weekends, and/or holidays may be required in order to meet departmental needs. Job Summary The primary role of this position is to manage compliance of all Non-Sterile Products areas Enterprise-wide (Chandler, GSH). This management position will include the training of technicians on non-sterile compounding practices. This position will also help ensure quality control for non-sterile products areas. This position assures compliance with USP &lt;795&gt;. In addition, this position ensures compliance with all state board of pharmacy laws and regulatory bodies such as the Office of Inspector General (OIG), Institute for Safe Medication Practices (ISMP), and The Joint Commission (TJC). Skills / Knowledge / Abilities The ideal candidate will have excellent interpersonal communication skills and effective written and verbal communication abilities; planning and organization skills and a high regard for attention to detail; the ability to solve routine problems and manage resources; and a proficiency in Microsoft Office applications, including Excel, PowerPoint, and Outlook. The ability to provide excellent customer service is essential to the success of the individual in this position. Does this position have supervisory responsibilities? No Preferred Education/Experience Associates degree and 5 years of certified pharmacy technician work experience. Deadline to Apply 12/05/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Pharmacy Compliance Coordinator/UKHC

Title: Coordinator of Correctional Education Programs
Employee Classification:&nbsp;Clerical &amp; Secretarial
Institution:&nbsp;System Office
Department: Academic Affairs
Campus Location: Tennessee Board of Regents System Office
Job Summary
The primary function of the Coordinator of Special Programs for Correctional Education is to coordinate, monitor, and evaluate the implementation of college programs in the carceral spaces across the state on behalf of TBR and its institutions. This position is a result of the Governor’s Correctional Education Investment which aims to provide educational opportunities to those incarcerated in Tennessee prisons. The initiative has expanded to nine (9) prison facilities operated by the Tennessee Department of Corrections and specifically implement courses provided by the Tennessee Colleges of Applied Technology and Community Colleges and is continuing to work with other prison facilities managed by private business as well as federal prisons and jails across the state of Tennessee. To support this initiative, the Coordinator of Special Programs for Correctional Education will facilitate TBR’s efforts in implementing higher education programming across multiple Tennessee correctional facilities. The position will work with institutions, TDOC, THEI, and THEC to implement provisions of the Correctional Education Investment Initiative. This position may have the opportunity to work remotely within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) and potential travel to Tennessee TBR colleges at the employee’s expense. 
Job Duties
<ul>
<li>75% - Establish and coordinate community college and technical college programs at TDOC and DCS facilities across the state based on evaluation of workforce needs and using best judgement in consultation with institutions and local industries. This includes an audit of TDOC’s existing postsecondary programming to determine revisions that would meet credential requirements. Support planning and coordination of program development. Provide administrative support as needed. Maintain and monitor project plans, project schedules, budgets, and expenditures. Ensure that project deadlines are met in a timely manner. Use independent judgement to determine and implement programmatic changes including but not limited to personnel, budgeting, program expansion, and facility expansion to increase participation and reach of the CEI program statewide. Create and maintain systemwide budgets for carceral programs at each participating institution based on funding from the governor’s office, and create, implement, and monitor contracts to grant state appropriations to system colleges. Coordinate between TBR, TDOC, and individual institutions to monitor, troubleshoot, and resolve technical issues that may arise in the delivery of educational programs in a carceral setting. Facilitate and coordinate the grant approval process and implementation of partnerships between county jails and TCATs to provide educational programs to residents incarcerated at municipal and county jails. Host and lead regular meetings with TDOC, THEI, colleges, and other involved parties to ensure consistency in approaches and procedures for both programs and institutions participating in the CEI project. - (Essential)</li>
<li>5% - Work with TN eCampus for the design, implementation, training, and monitoring of CEI+, a secure online learning portal for students in carceral facilities. - (Essential)</li>
<li>15% - Initiate and lead critical stakeholder meetings. Research/develop presentations and present information to various agencies and community groups including local industry, chambers, American Job Centers and TDOC employees. Plan and host regular training sessions in coordination with other state agencies to prepare and refresh frontline staff to succeed in working in or adjacent to a carceral setting. Plan and host annual statewide pedagogy conference in support of professional development for faculty teaching within a carceral setting. Write and publish various marketing documents in support of students, colleges, partners, and other state agencies to establish program policies and to provide strategic and educational information for all stakeholders. Work within the Office of Academic Affairs to promote the educational opportunities and programming offered by TBR colleges across the state. Ability to travel to off-site meetings, campuses, board meetings and other events as needed. Some overnight travel required. - (Essential)</li>
<li>5% - Other duties as assigned to special projects. - (Marginal)</li>
</ul>
Minimum Qualifications
• Bachelor’s Degree • Two to three years of professional experience in higher education or related field, or equivalent combination of education and experience. • Program leadership experience. • Ability to establish and maintain an effective working relationship with students, other employees, federal and state agencies, and the general public. 
Preferred Qualifications
• Master’s degree • 5 years’ experience in higher education at an accredited institution • Experience presenting information to a variety of constituents • Experience in facilitating group discussions and decision-making processes • Successful large-scale (state level) project management 
Knowledge, Skills, and Abilities
Knowledge of: • Secondary and higher education structures • Strong written and oral communication skills. • Effective interpersonal skills. • Excellent organizational skills. • Strong ability to collect, aggregate, and disseminate data as needed. • Understanding of higher education and institutional operations. • Familiarity with the public policy landscape. Skill with: • Office software/technology such as Microsoft Office Suite, Google Drive, and Adobe Professional; computer skills • interpersonal skills consistent with establishing and maintaining effective working relationships; strong communication, teaching, and training skills. • Complex problem solving. • Written and oral communication Ability to: • Present information clearly and concisely. • Present data contextualized/customized for a target audience • Use data to make effective decisions • Take initiative and make independent decisions • Identify and solve problems • Work with a diverse population • Manage large teams of various stakeholders using multiple communications and technology platforms • Facilitate student, faculty, and stakeholder group meetings of all types • Develop and maintain positive collaborative working partnerships • Manage multiple projects both independently and in teams 
Physical Demands / Working Conditions

Motlow State Community College


      Coordinator of Correctional Education Programs
    

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Midtown Square&nbsp;here!Salary:$23.00-$24.00 per hour DOESchedule:&nbsp;Full-time; Friday-Tuesday 9:00AM-6:00PMOur purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Leasing Consultant

Feel Seen at Thrive!Community Information: Learn more about&nbsp;Liam&nbsp;here Roosevelt Ridge here!&nbsp;Salary:$20-$22 an hour DOE&nbsp;Schedule:&nbsp;Full-time;&nbsp;&nbsp;Tuesday - Saturday 9 am - 6 pm.Our purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Multisite Leasing Consultant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.&nbsp;Serve as a tenured Product Manager and thought leader to support and execute the Business Blueprint roadmap, specifically focused on the Business Blueprint Small Business Homepage experience and Small Business Navigation. Blueprint supports American Express Small Business customers and is the hub for Line of Credit, Business Checking, Payment Accept, small businesscards, and cash flow.&nbsp;The ideal candidate will have proven ability leading project delivery end-to-end, collaborating with engineers, providing thoughtful design feedback, managing stakeholder partner teams, influencing leadership and business partners,building metrics to measure success, and using those metrics to make decisions about the roadmap. The individual will also be able to manage multiple concurrent priorities, prepare presentations for and present at a senior executive team level,partner across the enterprise to understand the evolution of business products, and support roadmap vision development. Key Responsibilities:<ul><li>Define the business strategy for the Business Blueprint Small Business Homepage and Navigation rooted in data and customer research.</li><li>Identify and bring in new opportunities to improve experiences based on external benchmarking and knowledge of digital trends and customer preferences.  </li><li>Plan and deliver a product backlog, prioritize stories, and ship high-quality, functional software with the help of a cross-functional agile team. </li><li>Collaborate with external and internal partners to define functionality. Document epics, business rules, use cases, and process flows. </li><li>Lead projects independently from end-to-end. Build consensus while also identifying risks and removing roadblocks. </li><li>Understand and influence decisions across both our web and native iOS &amp; Android app experiences.</li><li>Own the Blueprint Homepage project delivery and strategy E2E. Work with product management leadership and departmental partners to define aspirational objectives and measurable key results. </li><li>Prepare presentations for and present to senior leadership audiences regularly.</li><li>Influence partners around optimized navigation focused on Small Business customer needs and business goals.</li><li>Partner on discovery with business subject matter experts and UX designers to grow revenue, improve customer experience, and differentiate our product. </li><li>Optimize both customer experience and performance in market; define and monitor adoption, engagement, and satisfaction metrics. </li></ul>Minimum Qualifications:<ul><li>5+ years experience as a business analyst, product owner and/or product manager role.</li><li>Awareness of trends in experience &amp; design for fintech and banking products.</li><li>Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features. </li><li>A good balance of technical knowledge and business acumen with experience working with engineers and designers on large, complex production systems in an agile environment.   </li><li>Sound business judgment with confirmed ability to influence others, and a consistent track record of taking ownership and driving results. </li><li>Effectively prioritize features with proven data-driven decision making and quantitative analysis skills. </li><li>Adaptability with quickly changing priorities and conditions.</li><li>Strong relationship &amp; communication skills to influence decision making and communicate at multiple organizational levels. </li><li>Experience preparing and presenting to senior leadership audiences.</li><li>Personal accountability and the drive to strive for best-in-class experiences.  </li></ul>What we're looking for in you:<ul><li>Operate Autonomously: Takes a project from ideation to delivery. Able to prioritize in ambiguous situations and influence partners as needed. </li><li>Proactivity: Always striving to deliver great products. Proactive, self-driven, curious, loves learning. </li><li>Communication: Excellent written and oral communication skills. Communicates information, ideas, and concepts clearly. &nbsp;</li><li>Data Analysis: Able to define metrics, dig deep into data, and tell a story with analytics.</li><li>Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well. </li><li>Flexibility/Adaptability: Cool with quickly changing priorities and conditions; copes effectively with complexity and change. </li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude. </li><li>Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup. </li><li>Expertise: In the know about the latest and greatest happenings in banking, cards, and small business.&nbsp;&nbsp;</li><li>Partnership: Collaborate and build relationships with partners across the enterprise to deliver the best experiences for small business customers.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager - Blueprint Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.If you are ready for more than just a job, are not afraid of embracing challenges and setting and exceeding big goals, American Express invites you to apply for an opportunity on the National Client Group team.Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with merchants who welcome American Express branded cards. Our objective is to be an indispensable payments partner to our merchants while simultaneously delivering differentiated products and services that meet or exceed customer needs. Our goal is to drive revenue growth and premium economics for both merchants and American Express.The National Client Group within Merchant Services – U.S. is responsible for overseeing the largest and most strategic U.S. – based merchants. Our mission is to be warmly welcomed by merchants and help them grow. It is a critical priority for the Global Merchant Services business and American Express, and this role offers a prime opportunity to be part of a strategic growth industry at American Express.The Senior Manager role - Client Management, Retail offers the opportunity to leverage strong relationship management, consultative selling and strategic thinking and innovation skills to deliver incremental Amex spend while working in a challenging and collaborative environment. These accounts are some of our most strategic merchants in the Retail industry including BJs, Barnes &amp; Noble, and Party City.This position is for a professionally mature business leader who can take ownership of high profile and complex initiatives with multiple senior-level touch points across the company. A robust strategic background, an ability to think innovatively, strong financial and analytical skills, and the ability to lead in a fast-paced and highly complex and matrixed environment is required.Specific responsibilities include:<ul><li>Business Development: Drive profitable charge volume and revenue growth by demonstrating knowledge of merchant’s business and industry </li><li>Negotiation Analysis: Develop innovative partnerships and negotiate profitable deal constructs and card acceptance agreements </li><li>Strategy Development: Understand merchant and industry dynamics to develop a strategy to drive business impact</li><li>P&amp;L Management: Optimize client profitability and develop various pricing proposals and strategic growth plans </li><li>Relationship Management: Cultivate and leverage relationships across American Express and the merchant to identify and implement solutions to grow and share</li></ul>Minimum Qualifications:<ul><li>Energetic, hardworking, teammate with a strong will to win</li><li>Experienced relationship manager with proven record to develop strong client relationships, generate new opportunities, sell-in B2C and B2B programs and initiatives, and advance partnership constructs to grow revenue and share</li><li>Strong executive presence internally and externally, with the ability to lead and influence senior-level discussions with clients</li><li>Outstanding analytical and creative problem-solving skills</li><li>Ability to work collaboratively across a wide variety of external and internal partner teams, including Membership Rewards, Marketing, Finance, Pricing, Risk, Operations and Legal</li><li>Strong negotiations experience and project management skills, with an excellent ability to prioritize effectively, close deals and get results</li><li>Financial competence, including familiarity with financial statements (income statement, balance sheet and cash flow statement), as well as understanding the financials of card acceptance, industry economics and profitability levers highly preferred&nbsp;</li><li>Outstanding presentation skills, both oral and written</li><li>Highly customer-focused and results-driven, with the ability to work on multiple initiatives simultaneously both autonomously and as part of a team</li><li>Prior knowledge and/or experience in retail industry or B2B a plus</li><li>Strong verbal, written, and analytical skills; ability to handle effectively upstream</li><li>Bachelor’s degree required</li></ul>Role requirements:<ul><li>15% of travel</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Client Management

21-Nov-2024<h4>Senior Human Resources Consultant</h4>Faculty of Arts and Sciences 67448BRPosition Description<ul><li>Provide guidance, consulting, and problem resolution for all human resources related issues.</li><li>Coach and advise managers in orientation,performance management, employee engagement,retention, career development, and other HR relatedmatters.</li><li>Consult with and advise managers and employees onemployee relations matters, including any HUCTWrelated issues. Work closely with managers and employees tomitigate human resources risks to the University.</li><li>Partner with FAS HR Talent Acquisition Consultants toprovide recruitment, selection and hiring actions andactivities for staff.Advise, interpret, and communicate regarding all FASHR and HHR policies, practices, and processes.</li><li>Collaborate with managers to diagnose organizationaldesign, staff development and training needs.</li><li>Manage salary administration and internal equity fornew hires, reclassifications and reorganizations.</li><li>Manage compensation activities, including conductingequity reviews for staff.</li><li>Support the implementation of the annual meritincrease and bonus process.</li><li>Arrange for and/or provide HR related training toclients/staff.</li><li>Educate managers and supervisors on theirobligations under the contract and how to workcooperatively with union representatives. Guidemanagers on workplace policies, procedures, anddecisions to ensure compliance with the collectivebargaining agreement. In partnership with the Office of Labor and Employee Relations, serve as point ofcontact for union representatives and employeesregarding contract interpretation, grievances, andother labor-related matters.</li><li>Partner with OGC to ensure compliance within theUniversity and FAS HR policies, procedures,requirements, and applicable legal regulations.</li><li>May manage a team.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 8 years’ relevant HR experience</li></ul>Additional Qualifications and Skills<ul><li>Knowledge of Microsoft Office Suite and HRIS applications and analytics.&nbsp;&nbsp;</li><li>Advanced knowledge of employment law and HR policies and practices; business acumen.&nbsp;</li><li>Demonstrated experience with the administration of bargaining unit policies and procedures.&nbsp;</li><li>Proven experience working collaboratively with others and leading others in working together; demonstrated commitment to teamwork and positive collaboration to accomplish goals.&nbsp;&nbsp;</li></ul><ul><li>Experience in a multi-discipline Human Resource environment including expertise in employee relations, recruitment and retention, training, compensation, performance management, and organizational development.&nbsp;&nbsp;</li><li>Demonstrated abilities as a creative problem-solver.&nbsp;&nbsp;</li><li>Able to address problems in a collaborative manner.</li><li>Strong consultative skills; at ease in both formal and informal team leadership as well as team member roles.&nbsp;&nbsp;</li><li>Strong employee relations and staffing experience (working in a Union environment a plus).&nbsp;&nbsp;</li><li>Track record of strong business judgment, connecting human resources with school goals/mission.&nbsp;&nbsp;</li><li>High degree of credibility and integrity.&nbsp;&nbsp;</li><li>Strong communication skills (writing, oral and listening).&nbsp;&nbsp;</li><li>Exceptional customer service skills.&nbsp;&nbsp;</li><li>Ability to analyze a situation, formulate responses and take appropriate action.&nbsp;&nbsp;</li><li>Project management expertise preferred with demonstrated ability to drive programs/projects to completion.&nbsp;&nbsp;</li><li>Strong organizational skills; ability to manage and prioritize multiple projects.&nbsp;&nbsp;</li><li>SHRM certification or equivalent certification desirable.</li></ul>Working Conditions<ul><li>Work is performed in an office setting.&nbsp; Meetings will require movement between campus buildings.</li></ul>Additional InformationA cover letter is required to be considered an applicant. The FAS is unable to provide visa sponsorship for this staff position. All offers will be made by FAS Human Resources.Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process.&nbsp;BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionHuman Resources Department Office LocationUSA - MA - Cambridge Job CodeH0459P HR Generalist V Work FormatHybrid (partially on-site, partially remote) Sub-UnitAdministration and Finance Salary Grade059DepartmentFAS Human ResourcesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Education, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-ES1

Harvard University FAS Human Resources

Senior Human Resources Consultant

Job Description:STUDENTSERVICES COORDINATOR(SB), COLLEGES OFLAW37.5hourperworkweek,availablemedical,dental,and403(b)plansAboutCollegesofLaw:CollegesofLaw(COL),withcampusesin SantaBarbaraandVentura,hasbeenprovidinglegaleducationsince1969.Theschool isaccreditedby the WASCSeniorCollegeandUniversity Commissionand by theCommitteeofBarExaminersoftheState BarofCalifornia.PositionSummary:TheStudentServicesCoordinator(SB) playsakey roleinservingandsupportingCOL’sstudentpopulation. The successfulcandidate isthe“face”ofCOLin SantaBarbara, the firstpersonstudents,faculty,andguests seewhenthey visitcampus.Sheor he canmake apersonalconnectionwiththecommunity andbe someonethey go toforsupport.Thispositionwillreporttothe Assistant Dean of the Onsite JD Program (SB + VTA)andwillbeheavily involvedinplanning and executing studentactivities,assistingstudentswithavarietyofneeds,communicatingwithstudentsaboutschoolpoliciesandactivities.,workingwithstudentswithdisabilityaccommodations,andmaintainingandproducingstudentrecords.ThepositionwillalsorequirearegularpresenceattheCOLSantaBarbaracampusduringposted administration and businesshours.StudentServicesandGeneralAdministration<ul><li>Perform front-deskandadministrativeduties attheSantaBarbaraCampus,includinggreetingstudents,faculty,andguests,andansweringthegeneralphoneline</li></ul><ul><li>Openandclosethecampus</li></ul><ul><li>Prepareclassroomsforclass,rearrangingwhenneededbasedonthenumberofstudents,andmakingsuretheinstructorshaveallthatthey needfor class</li></ul><ul><li>AssistwithadministrationofSantaBarbara studentexaminations</li></ul><ul><li>Proctorexams;hireandsupervisestudentproctorsduringexamperiods</li></ul><ul><li>WithRegistrar,facilitateADAcompliancematters attheSBCampus</li></ul><ul><li>Monitorandrecordstudentattendancedaily; advisethosewithexcessabsencenotices</li></ul><ul><li>SupportthesuccessofinternationalandVeteranstudents.</li></ul><ul><li>Serveas a liaisonto,andmonitoractivitiesof,studentorganizationsbased inSB,suchasStudentBarAssociation,lawfraternities,etc.;perform relatedadministrativetasks,e.g.,elections</li></ul><ul><li>Coordinatepostingof syllabi, booklists, pastexaminations,issuesheets, andmodelanswers, etc.online tothe StudentGateway</li></ul><ul><li>RegularlymonitorStudentGatewaytoensureresources andannouncementmeet studentneeds</li></ul><ul><li>Manage,hire,schedule,andcoordinatestudentworkersattheSantaBarbara Campus, for on the ground support</li></ul><ul><li>Coordinateroomspaceandaccessto facilitiesforOnsite JD Students and Faculty</li></ul><ul><li>Participateincreation,review,andrevisionofCOLdocuments,forms,andreports,includingProgramReviewReport</li></ul><ul><li>Assist the master’s program with messaging to students regarding term starts, syllabi, booklist, grades.</li></ul><ul><li>Track master’s students grade progress throughout the term. Communicate withthe Dean of the master’s program, faculty, and student if grades are below the passing threshold.&nbsp;</li></ul><ul><li>Otherdutiesasassigned.</li></ul>EssentialKnowledge,Skills,andAbilities:<ul><li>Computerskills,includingproficientlywithMicrosoftWord,ExcelandPowerPoint,andAdobeAcrobatPro</li></ul><ul><li>Excellentcustomerservice,criticalthinking,andproblem-solvingskills</li></ul><ul><li>Enthusiasmforworkingindependently.</li></ul><ul><li>Abilitytorecruitandsupervisestaffingforfacilityandexaminationproctoringsupport.</li></ul><ul><li>Skillsinprioritizingassigneddaily,weekly,andmonthly tasks.</li></ul><ul><li>Verbalandwrittencommunicationskills</li></ul><ul><li>Bachelor’sdegreeor3-5yearsofrelatedexperience</li></ul>The SantaBarbara &amp;VenturaCollegesofLawoffersagenerouscompensationandbenefitspackage.Someofourkey benefitsincludepaidtime-off,medicalanddentalcoverage,company-paidlife anddisabilityinsurance,retirementplan,andmultipleflexiblespendingaccounts (FSA).The Santa Barbara&amp;VenturaCollegesofLaw isanEqualOpportunity Employer.Compensation &amp; BenefitsThis opportunity is budgeted at $28.00 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.<a href="https://www.collegesoflaw.edu/careers/" target="_blank">https://www.collegesoflaw.edu/careers/</a>The Colleges of Law is an Equal Opportunity Employer.

The Colleges of Law

Student Services Coordinator

OverviewThe Senior Business Analyst acts as a liaison between the application needs of internal customers and the Technology team and actively prioritizes requests to ensure needs are met. Identifies and documents user/member requirements to ensure that business problems can be solved with available applications and, if not, actively pursues alternative applications and/or business process improvements. This senior role will lead complex and/or cross-organizational change, mentor less experienced business analysts, guide business partners on writing high-level scope, and collaborate with the PMO Director and key stakeholders to standardize business analysis in the credit union.&nbsp;Responsibilities<ul><li>Facilitate workshops, interviews, and meetings to gather requirements and resolve conflicts. </li><li>Implements projects across OnPoint, with particular focus on those related to Technology systems.&nbsp;</li><li>Translate high-level scope into prioritized, detailed requirements, use cases, and user stories for technology teams.&nbsp;</li><li>Serve as liaison between internal customers and Technology’s Core, DBA, RPA, and Development teams to create business requirement documentation for complex and/or cross-organizational changes.&nbsp;&nbsp;</li><li>Lead business analysis and change meetings with business partners that are in higher level positions (e.g., directors, VPs, and SVPs).&nbsp;</li><li>Lead the Business Change Management Board meeting as required.&nbsp;</li><li>Provides feedback/suggestions on feasibility, changes and timelines in alignment with these teams and project managers.&nbsp;&nbsp;</li><li>Consults with internal business partners to identify process improvement and development opportunities.&nbsp;</li><li>Supports in the scope, design and oversight of the application development efforts involving internal as well as third-party development partners.&nbsp;</li><li>Aids in the development and execution of test plans, including risk analysis, test cases and coordination of testing activities, bug tracking and resolution.&nbsp;</li><li>Creates and maintains documentation related to Technology application functionality, defects and roadmap.&nbsp;</li><li>Works with internal customers and the Technology team to implement application changes, improvements, and revisions to ensure short and long-term business objectives are achieved.&nbsp;</li><li>Researches and recommends new uses or processes of existing /new technologies and applications.&nbsp;</li><li>Maintains effective communication with OnPoint management, staff and branches.&nbsp;</li><li>Builds and maintains positive relationships and trust with internal partners.&nbsp;</li><li>This senior role will mentor less experienced business analysts.&nbsp;</li><li>Guide business partners writing high-level scope which Senior Business Analyst will then transform into detailed requirements.&nbsp;</li><li>Collaborate with the PMO director and key stakeholders to standardize business analysis cross-organizationally in the credit union.&nbsp;</li><li>Performs other duties as assigned, including backup of other Technology team members as needed.&nbsp;</li></ul>Knowledge, Skills and Competencies<ul><li>Excellent organizational, analytical, problem solving and skills.&nbsp;</li><li>Strong expertise in business process modeling, workflow mapping, and requirements gathering.&nbsp;&nbsp;&nbsp;</li><li>Excellent communication skills with all levels including executive.&nbsp;</li><li>Strong indirect influence and leadership skills.&nbsp;</li><li>Ability to prioritize work and handle multiple tasks, both long- and short-term, simultaneously in a fast paced, diverse and growth-oriented environment.&nbsp;</li><li>Ability to maintain a high level of confidentiality.&nbsp;</li><li>Ability to work under tight deadlines.&nbsp;</li><li>Demonstrated ability to effectively communicate with employees at all levels within the organization, as well as outside vendors/contacts.&nbsp;</li><li>Ability to quickly learn additional software applications, banking principles, banking compliance, and/or banking systems as needed to support business needs.&nbsp;</li></ul>Qualifications5-7 years of experience in the below:&nbsp;<ul><li>Prior experience in technology, including business analysis or process improvement required.&nbsp;</li><li>Prior experience in a financial institution preferred.&nbsp;</li><li>Understanding of the software development life cycle and Agile/Scrum methodologies required.&nbsp;</li><li>Prior experience with SQL (or similar) preferred.&nbsp;</li><li>Prior experience required in at least one of the following: business intelligence, data management/modeling/maintenance; digital change; or AI.&nbsp;</li><li>Advanced understanding of Microsoft Office product suite (e.g., Microsoft Excel, PowerPoint and Word) and tools such as Azure DevOps, Jira, Confluence, and the like. Ability to master updated or new software and platforms as required by evolving technology.&nbsp;</li><li>Professional business analysis training or certification required e.g., CBAP, BABOK, SDLC, Agile/Scrum, or Lean Six Sigma.&nbsp;</li></ul>WorkstyleHybrid – three office, two remote per week.&nbsp;Physical RequirementsOnPoint Community Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.&nbsp;&nbsp;At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp; #LI-Hybrid

OnPoint Community Credit Union

Business Analyst, Sr

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 977,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYExecutes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing and marketing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals at this senior living community.JOB DESCRIPTION <ul><li>Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartment homes, continuing the relationship with prospects through follow-up and consistent discovery, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.</li><li>Collects all pertinent information from prospective residents at move-in and record as appropriate.</li><li>Continually update the market survey to stay informed about current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software application (Entrata, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li><li>Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name if possible.</li><li>Attends community and networking events, aligns themselves with local associations and community organizations, and participates in outreach marketing efforts as necessary to drive traffic to community and generate viable referral sources and new business leads.</li><li>Follow-up – Utilizes current CRM to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc.</li><li>Sales Collateral – Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets.</li><li>Maintain files and marketing materials for realtors, transition companies, and moving companies.</li><li>Maintain Sales Consultant - SH copies of all floor plans, in hard copy and email versions.</li></ul>#LI-AW1The hourly range for this position is $22 - $25. This position includes an incentivizing bonus structure.Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.CLOSING DATEDecember 31, 2024

696 Project Management / Professional Services Jobs