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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly-engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy app.Resy’s restaurant partners use Resy OS —&nbsp;Resy | Restaurant Management and Table Reservation Software&nbsp;- a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more.We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.ABOUT THE ROLE:At Resy, we are tackling hard problems with elegant solutions and scaling very quickly. As a Senior Backend Engineer, you will play a crucial role in taking our product to the next level. We are seeking ambitious coders who are eager to build out exciting features for our restaurant partners and Resy diners. The ideal candidates can work quickly while producing pristine work. You thrive in a dynamic and constantly evolving environment, you are a collaborator and an innovator, and you are excited about what technology is doing for the hospitality industry.WHO YOU ARE:<ul><li>Bachelor's degree in computer science or engineering or equivalent work experience</li><li>2+ years of experience working as a Software Engineer, preferably in a fast-paced startup environment</li><li>You are a self-starter but very comfortable working closely with a team</li><li>You are comfortable working with stakeholders outside the Engineering team including&nbsp;our Product, Sales and Account Management teams</li><li>You have strong expertise with the following:</li><li>Python / Web frame works</li><li>SQL / MySQL / Postgres</li><li>RDBMS and database design</li><li>AWS - EC2 / RDS / S3 / SQS</li><li>Unit/Functional Testing</li><li>Linux/UNIX</li><li>Implementing and building APIs</li></ul>BIG PLUS IF YOU HAVE:<ul><li>Python/MySQL Experience</li><li>SQL Performance tuning</li><li>Microservice architectures</li><li>Kafka / Celery / Flask / Django / Supervisor / MongoDB</li><li>Dev-ops experience</li></ul>&nbsp;Jira&nbsp;or other project management tool<ul><li>Payment systems experience</li><li>Web sockets experience</li><li>You enjoy at least one of the following things: shishito peppers, uni, or creme anglaise</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Backend Engineer - Python, Web frameworks, SQL, MySQL, Postgres - Resy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing &amp; Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. SPT’s mission is to power GCS growth through the provision of informed pricing, sales enablement, and process transformation. The Instructional Designer role offers you the opportunity to be part of this multifaceted organization and help GCS navigate towards growth.How will you make an impact in this role?The Instructional Designer will craft learning solutions that support our commercial sales colleagues. The resulting high-impact programs will be used to onboard sales &amp; account development new hires, upskill existing colleagues, and enable leaders to provide effective coaching. In the end, your work will empower our frontline teams with the skills and confidence to deliver a consistent brand, value proposition, and a seamless experience to prospects and customers – ultimately driving bottom line results. Responsibilities:<ul><li>Conduct needs analysis to understand performance opportunities for our frontline sales teams.</li><li>Develop learning strategies to equip our frontline colleagues with the appropriate knowledge, skills, and tools.</li><li>Use instructional design principles and methodologies to design, storyboard, develop, and implement role-based courses.</li><li>Collaborate with subject matter experts, sales teams, product and marketing partners, and other key stakeholders to develop best in class learning content.</li><li>Develop learning resources in various delivery methods including instructor-led training, on-demand learning, videos, and other multimedia.</li><li>Establish and execute strategies for measuring training effectiveness.</li><li>Project manage end-to-end learning solutions.</li><li>Perform course management tasks within the enterprise Learning Management System (LMS).</li><li>Stay informed on trends and innovation in adult education, e-Learning and technology supported training</li></ul>Minimum Qualifications:<ul><li>Strength in designing and developing learning programs, demonstrated with a portfolio.</li><li>Ability to craft graphically appealing and user-friendly learning materials.</li><li>Strong program management, interpersonal skills, and attention to detail. </li><li>Ability to build and demonstrate strong stakeholder relationships and collaborate across diverse global teams</li><li>A passion for distilling and articulating complex concepts in a concise way. </li><li>Experience working with Learning Management System Administration including loading content, making assignments, and pulling reporting data. </li><li>Proficient in Articulate 360 Suite, Adobe Creative Cloud, Camtasia, and other authoring tools.</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree</li><li>Proven experience in adult learning and training development and delivery, including effectively developing training programs</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Instructional Designer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Platinum Product Management Team owns the product strategy, value proposition, customer experience, and P&amp;L for our US Platinum product. This Senior Analyst will play a key role in designing and delivering the customer experience. This team member will partner with cross-functional teams to ensure we are delivering a best-in-class Platinum Membership experience to our Card Members throughout the customer lifecycle.This role reports to the Senior Manager, US Platinum Card Product Management.Key Responsibilities<ul><li>Support the design and execution of the US Platinum Card Customer Experience, including the launch of net-new digital experiences</li><li>Collaborate with partners across EDDS, US Consumer Marketing, Membership Services, TLS, Resy, GABM &amp; Servicing to ensure connectivity and seamless delivery of initiatives</li><li>Serve as the Platinum Card Member voice to advise partners on best-in-class customer experiences for Platinum benefit updates and relevant enterprise-wide initiatives</li><li>Design and deliver reporting for the enterprise to track Platinum Customer Experience results</li></ul>Minimum Qualifications<ul><li>1-2 years of relevant experience, preferred</li><li>Bachelor's required</li><li>Solutions-oriented, strategic thinker with attention to detail</li><li>Passion for and/or thorough understanding of the customer, with a focus on creating best-in-class digital customer experiences</li><li>Exceptional project management skills and ability to stay calm under pressure and flexible amidst change</li><li>Ability to proactively and independently identify opportunities for improvement and drive results</li><li>Strong verbal and written communication skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-US Platinum Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.At Travel and Lifestyle Services (TLS) we bring membership to life every day. TLS is a unique line of business within American Express that offers card members access premium benefits for card members. Delivering that value is complex but vital for our cardmembers, and technology is at its center.How will you make an impact in this role?This role leads the design, development, testing, troubleshooting, debugging, deployment, documentation, reliability, and availability of software and systems that meet the needs of customer/agent-facing applications, business applications, and/or internal end-user tools and applications.&nbsp;Minimum Qualifications<ul><li>Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree</li><li>Up to 11+ years of software development experience in a professional environment and/or comparable experience such as: Demonstrated experience in Agile development, application design, software development, and testing</li><li>Thorough understanding of XML,SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming</li><li>Experience with Java/J2EE, Spring Boot, SQL, Couchbase,Elastic Search,Kafka</li><li>Hands-on expertise with application design, software development and automated testing</li><li>RESTful API development experience</li><li>Experience with continuous integration/deployment (Jenkins, Maven, XLR, Cobertura, Mockito, SOAPUI, JMeter).</li><li>Experience with Java applications design and development in an Enterprise setting using Java, J2EE, node, Spring Boot, Relation DBMSs, NO SQL databases</li><li>Expertise in objected oriented analysis and design across a variety of platforms</li><li>Ability to effectively communicate to internal and external business partners on architecture and solution design</li><li>Expertise with HTML, CSS, AJAX, JavaScript Frameworks React and NodeJS</li></ul>Preferred Qualifications<ul><li>Collaborates with leadership across multiple teams to define solution requirements and technical implementation Engineering &amp; Architecture</li><li>Demonstrate technical expertise to help team members overcome technical problems</li><li>Solves technical problems outside of day-to-day responsibilities</li><li>Contributes to the success of many teams achieving their goal</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Java - Travel And Lifestyle Services Technology

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Core Web Framework Engineering Team is seeking a self-driven Staff Engineer with deep expertise in Framework design and development. This role focuses on envisioning framework features, designing and developing them with an emphasis on developer experience and performance.Responsibilities 60% of the time spent on hands-on engineering activities. Envision, design, develop and release innovative framework features enabling developers to build highly performant and scalable web applications Drive both high-level and detailed technical designs and conduct design reviews as needed Take initiative to identify and Implement new, highly scalable foundational components and libraries Improve and maintain existing components of the core framework Actively participate in team and company-wide architecture and engineering discussions and forums Employ technical expertise to help team members overcome technical problems Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or Internet-related environments Serve as a passionate and expert Advocate of our frameworks and platform Responsible for health and quality of the code across the portfolio, including leadership over SCM, functional testing, and CI/CD tool integrationRequirements Bachelor’s Degree in computer science, computer science engineering, or related field required; advanced degree preferred 6+ years of active engineering experience in a complex environment and/or comparable experience such as successful engineering and deployment of enterprise-grade technology assets Hands-on experience in development of highly scalable, high performance front end applications using a variety of technologies Deep knowledge of HTML, CSS, JavaScript, TypeScript, React, Redux, Jest, Enzyme and One-App is required Hands-on coding experience in One Amex suite of platforms and products, especially One Data JS Functions is required. Proven track record of contributing to core frameworks and platforms like One App and One Data and demonstrated expertise in the internals of the frameworks is required. Proven track record of contributing to open source software is required. Ability to work with a large group of skilled engineers, providing technical guidance, decision making ability and developing followership Enjoy helping engineers solve problems Advanced engineering skill with wide-ranging experience; able to resolve complex issues in creative and effective ways Thought leadership, ability to take on vague and partially defined problems and be able to provide solutions. Passion for learning new technologies, industry trends and deep technical curiosity, emphasis on keeping up with the state of frontend of engineering and frameworks Excellent written and verbal communication skillsSalary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Staff Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Vendor Risk Oversight (VRO) organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express.The Senior Manager will report to the Director of Strategy and Reporting and have primary responsibility for assessing the efficacy of affiliate and non-affiliate third-party risk programs. The incumbent will advise business unit management on the effectiveness of vendor risk identification and controls, coordinating with risk subject matter experts across the enterprise (e.g., Compliance, Privacy, GCO) as necessary to ensure AXP practices are compliant with internal policy and external regulatory guidance. As a member of second line of defense, this role will be part of a world class team of professionals who analyze and monitor different facets of Third-Party risk to AXP.Key Responsibilities<ul><li>Challenge efficacy of Third-Party framework design and execution through lead and support of oversight review activities.</li><li>Conduct ongoing monitoring activities and sample-based testing, including identification and deployment of key risk indicators in coordination with the VRO Risk Analytics team.</li><li>Facilitate team responses to exams/requests from auditor and regulatory teams (e.g., IAG, RELM).</li><li>Assess risk data for completeness, consistency, and accuracy.</li><li>Ensure appropriate measurement, evaluation, reporting, and governance exists for risk taking activities.</li><li>Advance team goals and objectives, including continuous program improvements to increase efficacy.</li><li>Develop deep and productive working relationships across multiple stakeholder groups across all lines of defense.</li><li>Analyze large data sets to identify risk trends, leading indicators, and outlook in Third-party risk.</li></ul>Minimum Qualifications<ul><li>Minimum of 3 years of experience in risk management/audit /internal control function / similar role or relevant experience in consultancy within the Big Four or in a bank/financial institution background.</li><li>Demonstrated aptitude executing on principles of effective operational risk management.</li><li>Recognized risk advocate, who is a dynamic, proactive and decisive person who can translate complex or disparate content into succinct language to drive root cause course correction.</li><li>Strong technical and analytical skills, with the ability to apply both quantitative methods and business skills to create insights and drive results.</li><li>Rigorous and analytical approach to problem-solving, decision-making, and effective prioritization.</li><li>Detail-oriented and proactive in identifying issues, delivering and escalating meaningful findings, and advising on recommended solutions to correct issues or mitigate risks.</li><li>Ability to work independently and across a matrix organization partnering with business partners and functional owners.</li><li>Working knowledge of OCC Heightened Standards.</li><li>Undergraduate degree required, preferably in Business, Finance, or Accounting.</li><li>This role requires to be in office for 3 days/week (Hybrid).</li></ul>Preferred Qualifications<ul><li>Master’s degree and/or industry recognized certifications preferred (e.g., CPA, CTPRP, CISSP).</li><li>Experience managing or overseeing risk frameworks within a Global Systemically Important Bank (GSIB).</li><li>Proficiency with Affiliate / Non-Affiliate Third-Party Risk Management and Regulation W.</li><li>Understanding of interagency guidance for Third-Party Lifecycle: Risk Management.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.This role will be part of the Global Services Group (GSG) Finance organization, which partners closely with the GSG business in achieving strategic objectives. GSG employs over 30,000 colleagues in 22 countries delivering extraordinary customer care to Card Members and merchants around the world, while providing world-class credit, collections and fraud services, and driving revenue growth for the company.&nbsp; It also houses the shared services organization that brings together key functions to support American Express internally.The successful candidate will be part of a team supporting the GSG business in decision making around Card Member servicing.&nbsp;Primary responsibilities of this role will include data analytics connecting financial and operational metrics that will help shape business strategy, along with results and planning support.&nbsp; The candidate will be required to form strong relationships with GSG business partners, and will have significant interaction across the Finance community.&nbsp;Key responsibilities include, but are not limited to:<ul><li>Provide value-added decision support to GSG business partners with a proactive approach to assessing financial and operational trends to identify potential funding risks/opportunities</li><li>Identify and analyze linkages between business and financial data, including developing and testing hypotheses as well as driving ad hoc analytics in Cornerstone</li><li>Assist in providing senior management in Finance and the GSG business with relevant and timely results, outlook, and trend analysis</li><li>Play a key role in month end close, regular financial reviews, business unit reviews, and planning activities to enable GSG to deliver against aggressive targets</li><li>Prepare and present insightful analysis and key recommendations to Finance and GSG Leadership to drive decision making</li><li>Collaborate with other finance teams including: Business Planning, GSG HQ Finance, BU FP&amp;A, and Corporate Planning to ensure holistic success of the overall finance organization</li></ul>Minimum Qualifications<ul><li>3+ years of relevant experience</li><li>Strong analytical, organizational, and problem solving skills</li><li>Proven ability to structure analyses using large amounts of data</li><li>Ability to break down complex ideas into understandable and actionable messages for an executive audience</li><li>Ability to make connections between business decisions and P&amp;L impacts</li><li>Comfort and composure in a fast paced and sometimes ambiguous environment</li><li>Proven ability to build relationships and influence others, both in and out of Finance</li><li>Ability to operate and interact independently with business partners</li><li>Exceptional communication skills, both verbal and written</li><li>Advanced Excel, Powerpoint a must</li><li>Bachelor degree required</li></ul>Preferred Qualifications<ul><li>MBA a plus</li><li>TM1, Essbase, SQL, Cornerstone, Power BI preferred</li></ul>Non-considerations for sponsorship:Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - GSG/LFO Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. American Express is on an exciting third-party transformation led by a high-energy, delivery-focused team delivering third party security diligence oversight, contracting assistance, and monitoring capabilities. As part of Amex Technology Risk and Information Security (IS), Third Party Security is responsible for driving cyber risk reduction at Amex third parties to minimize exposure or disruption across the Amex enterprise and external partners. The team is responsible for creating, developing, and managing the American Express third-party cyber risk strategic initiatives to build a three-year roadmap. This leader will also closely partner with General Counsel key stakeholders to manage and mitigate risk associated with new and renewing third-party engagements. This team will also work closely with Executive Relationship Owners (ERO) Third Party Relationship Managers (TRM), and Business Unit leaders to assist with third party security related risks to reduce third party risk while increasing the visibility of the program and subsequent controls. Other key stakeholders include Technology Risk and Information Security functions (TRIS), Third Party Lifecycle Management (TLM), SSBE / Procurement, and Line of Defense functions.Responsibilities Include:<ul><li>Provide thought-leadership for all TRIS domains delivering an integrated view for the enterprise and partnering to deliver third-party security elements across the TLM lifecycle.</li><li>Partner with the General Counsel Organization (GCO) to assist across the contracting negotiations and product review lifecycles as needed, including by identifying mitigating controls, identifying potential control gaps across TRIS domains, and documenting processes.</li><li>Lead forums with key stakeholders to enhance third party security diligence oversight, contracting, documentation and risk memo processes. &nbsp;</li><li>Identify exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges.</li><li>Evaluate emerging information security developments and help assess the impacts and relevance to American Express to stay ahead of new policies and regulations.</li><li>Partner with GCO to ensure up-to-date protections are in place for data protection and Information Security in third party contracts.</li><li>Assist in the strategic development and maturation of a robust third-party cyber risk operating model that enables the enterprise to develop and implement security solutions and capabilities that are clearly aligned with business, technology, and threat drivers.</li><li>Serve as the IS expert to assist key stakeholders, business unit leaders, and others in understanding the IS processes and requirements for third parties.</li></ul>Required Skills/Experience:<ul><li>Strong communications skills, in both written and verbal form. Highly articulate both verbally and in written form, able to interact at both strategic and tactical levels.</li><li>Strong understanding of IS risk and differences between Technology, IS, and other types of operational risk. Foster collaborative relationships across the enterprise to drive consensus during challenging initiatives.</li><li>Consulting mindset with a desire to educate and drive change to reduce IS risk at third parties is required. Familiarity with industry standard control frameworks, security assurance auditing standards, best practices guidelines, and third-party regulatory requirements, such as ISO27001, NIST CSF, SSAE16/18, CSA, CIS Top 20, OWASP Top 10, FFIEC, etc.</li><li>Ability to make decisions on control effectiveness and/or determine adequacy of compensating controls to mitigate third-party risk and close IS gaps.</li><li>Understanding on the importance and role that contracting plays in the lifecycle of our third parties.</li><li>Knowledge of network architecture, proxy infrastructure, and programs to support network access and enablement, specifically related to how Third Parties connect to the American Express Network and beyond.&nbsp;</li><li>2 years of experience with procurement, contracting, and negotiations processes.</li><li>2 years of Third-Party Lifecycle Management experience. This can include serving as a Third-Party Relationship Manager (TRM), onboarding new third-parties, procuring new engagements, and/or renewing existing contracts at American Express.</li><li>3 years of Control Management and/or Control Testing experience in a large organization.</li><li>4 years of experience in Information Security operational roles with increase of responsibilities and scope at American Express.</li></ul>Educational Requirements:<ul><li>Bachelor’s degree in computer science, computer engineering, or related field; or equivalent experience.</li><li>Information Security Certifications including but not limited to; CISSP; CISM; MCTS; MCP; CCNA.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Information Security Manager-Third Party Security

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Harry Reid International Airport.&nbsp;MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express. It is our mission to become essential to our Card Members by providing differentiated products and services.It is our duty to make Membership come to life every day.MSPs do this by:·Welcoming and providing access to our Card Members upon arrival at reception·Being accountable and taking ownership of the customer’s experience from beginning to end·Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer ·Employing the Customer First philosophy in meeting customers’ needs and expectations·Providing concierge and lifestyle recommendation·Providing travel consultation and minimal reservation assistance·Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners Lounge Hours of operation are from 5:00am – 11:00pm Monday - Sunday. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:&nbsp; ·Minimum of 1 year recent experience servicing premium customers ·Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)·Passion for servicing customers with proactive solutions&nbsp;·Exceptional communication skills, delighting the customer with every single interaction&nbsp;·The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received&nbsp;·Must exhibit the utmost professionalism and maintain a positive attitude in all interactions&nbsp;·The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment ·Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do·Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment·Ability to utilize and switch from multiple technology platforms with ease&nbsp;·Adapt to an ever changing environment and being resilient&nbsp;·Ability to work flexible shifts including nights, weekends, and holidays is essential·Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge, Centurion Lounge - LAS Airport

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management(ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM)Governance team is to oversee and strengthen the organization’s Operational Risk Management (ORM) framework and controls strategy to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.Operational Risk Management is looking for a Director of Governance to lead a diverse team of high-performingprofessionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director, ORM Policy, Program and Reporting (AEMP 47)will:<ul><li>Create and periodically revise the Operational Risk Management (ORM) framework to include policies, guidelines, and procedures, ensuring they effectively manage risk and comply with evolving regulations and industry standards</li><li>Establish and communicate the enterprise's risk appetite statements and key risk indicators (KRIs) at an enterprise level to ensure they are understood and integrated into BU and risk management processes</li><li>Oversee and report on the adoption and consistent application of the risk management framework across all BUs to verify alignment with the established risk appetite and Key Risk Indicator (KRI)thresholds</li><li>Maintain a centralized Operational Risk (OR) taxonomy which cuts across all OR risk stripes</li><li>Perform regular evaluations of the risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Stay abreast of regulatory changes and industry best practices, and lead regulatory engagement, and provide oversight of processes to monitor, evaluate and integrate regulatory changes into OR framework &amp; trainings</li><li>Facilitate the development of a strong risk culture throughout the enterprise, emphasizing risk awareness, accountability, and informed risk-taking within the bounds of the risk appetite</li><li>Provide clear guidance and support to BUs in understanding and applying governance policies and procedures within their operational activities</li><li>Work closely with other control functions (i.e., Compliance, Legal, and Internal Audit) to ensure an integrated and comprehensive approach to risk governance, addressing internal findings related to ORM</li><li>Manage ORM-related internal communications for enterprise and any OR change activities</li></ul>Qualifications:&nbsp;<ul><li>Bachelor's Degree in Accounting, Information Technology, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>8+ Years experience in operational risk management (e.g., within Risk and/orAudit function) and understands critical operational risk management lifecycle activities</li><li>Experience in at least one of the following: Creating and/or maintainingoperational risk frameworks including policies, guidelines, and procedures to effectively manage risk and comply with regulations and industry standards; Establishing and communicating the enterprise’s operational risk appetite statements and key risk indicators; Overseeing the adoption and consistent application of an operational risk management framework; Performing evaluations of operational risk governance framework’s effectiveness, identifying improvement opportunities and overseeing the implementation of enhancements</li><li>Knowledge of OCC Heightened Standards, Basel Committee on Banking Supervision (BCBS) 239, and other regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage teams, spread over geographies and with varying backgrounds</li><li>Excellent qualitative analytical skills</li><li>Project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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